Userpilot

MARCH 17, 2022

But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. An online training session is another powerful way to onboard new platform users. Face-to-face training is a good add-on for onboarding employees in a physical office. Let’s get started!

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Experience 103

The Product Coalition

JUNE 10, 2022

What would be your strategy to bring partners onto the Facebook platform for Black Friday? Is it to increase the user base of seller partners or promote Facebook as a unique selling and buying platform? This ongoing program will help to onboard more and more seller partners at a time.

Onboarding KPIs 135

Onboarding KPIs Customer Experience User Friction Product Management 135

The Product Coalition

JUNE 11, 2023

A Guide for Product Managers Photo by Duncan Meyer on Unsplash When it comes to digital healthcare apps, creating an effective onboarding flow is crucial. As a product manager, creating a well-designed onboarding process can significantly impact user satisfaction, retention, and ultimately determine the success of your application.

Healthcare 98

Healthcare Onboarding KPIs Feedback Software Data Visualization 98

Userpilot

MARCH 27, 2023

The platform has been funded by the Microsoft Foundation to create 3 million work placements for young tech workers from Africa over the next 10 years. He stumbled upon Userpilot , and decided to go with it to build in-app onboarding for The Room users, to push more of them to upload their CVs. The Room is a company with a mission.

Analytic Tools 92

Analytic Tools Research Software Data Visualization User Testing 92

Userpilot

JANUARY 8, 2024

Begin by promoting your paid ads on social media platforms and search engines. For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making. Aim to get good reviews on platforms like G2, Capterra, and SourceForge. Adobe Illustrator’s rating on G2.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Customer Experience 100

Userpilot

FEBRUARY 25, 2024

User behavior is primarily focused on SaaS platforms and how users leverage them. 14 user behavior trends for 2024 To keep your SaaS platform engaging and attractive for users, it’s important to meet user expectations. And that’s where a platform like Userpilot can come in handy. Feature tags in Userpilot.

Analytic Tools 96

Analytic Tools Data Visualization User Testing Reporting Tools 96

Userpilot

APRIL 21, 2024

Userpilot is a product growth platform. Here’s an example of our MOFU blog post about improving user activation. Userpilot blog post. For example, you run paid ads to drive traffic to your product-led blog posts. Once the customer converts , stay in touch. Book the demo to find out more! Attest website.

Research Software 84

Research Software Feedback Software User Testing Reporting Tools 84

Userpilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding KPIs 77

Onboarding KPIs Feedback Software User Testing Analytic Tools 77

Userpilot

MARCH 16, 2023

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. With UserGuiding, you can integrate with multiple applications, build easy onboarding flows, create user segments and microsurveys , and analyze feedback. The platform allows you to build product tours and walkthroughs without any coding.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Reporting Tools 91

Userpilot

JUNE 19, 2023

SaaS LMSs like TalentLMS, Skilljar, Docebo, Litmos, iSpring Learn, Paradiso, SkyPrep, or Blackboard allow you to create complex and structured online and blended training courses for staff onboarding and partner training. To see how Userpilot can help you onboard and educate your customers, book the demo! What are these features?

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Systems Review 87

Userpilot

DECEMBER 21, 2022

Userpilot is a powerful product analytics and in-app marketing platform for SaaS companies. Userguiding is a user onboarding software that helps you build product walkthroughs and onboarding checklists. Buffer is a social media management platform with social media scheduling, monitoring, and insights. Userguiding.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Userpilot

AUGUST 6, 2023

An example of automated in-app onboarding could be triggering personalized onboarding walkthroughs or checklists based on welcome survey responses. Userpilot allows teams to automate in-app user onboarding and feedback collection. Marketing automation: onboarding checklists. for every $ invested. Book the demo to see how!

Analytic Tools 86

Analytic Tools Feedback Software Research Software Data Visualization 86

Userpilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in!

Feedback Software 94

Feedback Software Analytic Tools Research Software Data Visualization 94

Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. Today’s article is going to discuss the onboarding phases and their importance for product adoption. Customer onboarding is the process of guiding users through your product and showing them how everything works.

Analytic Tools 94

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 94

Userpilot

MAY 17, 2023

Product experience is affected by factors like usability and accessibility, user interface, product features, the platform it’s built on, and content strategy. Personalized onboarding improves PX because it allows users to discover the relevant features in less time without being overloaded with unnecessary information.

Customer Experience 86

Customer Experience User Testing Analytic Tools Feedback Software 86

Userpilot

MAY 3, 2023

Is Pendo onboarding functionality any good? We look at the onboarding features Pendo offers, how to use them, and their pros and cons. TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. What is Pendo Onboarding? What is it? Read on to find out!

Onboarding KPIs 94

Onboarding KPIs Software Review Analytic Tools Data Visualization 94

Userpilot

JULY 31, 2023

13 customer retention strategies for increasing the customer lifetime value: Use customer data to personalize the onboarding process. Implement an onboarding checklist to drive activation. Leverage secondary onboarding to drive repeated value for existing customers. Userpilot’s onboarding checklist.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Userpilot

JANUARY 14, 2023

Customer education combines direct and indirect efforts to onboard, train, or retain new/existing customers. Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. Userpilot onboarding checklist.

Customer Experience 96

Customer Experience Feedback Software Education Customer Feedback 96

Userpilot

DECEMBER 22, 2022

There’s a saying that in the modern world, ‘data is the new oil’ For any savvy product manager, onboarding metrics are some of the most valuable data you can get your hands on. Critically, user onboarding is not a ‘once and done’ activity. What is the user onboarding process? Secondary onboarding.

Onboarding KPIs 93

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 93

Userpilot

NOVEMBER 5, 2023

Use onboarding surveys to personalize user onboarding and increase the user’s chances of success. Create onboarding checklists for each customer segment to guide them through your product and help them achieve immediate success. One such tool is Userpilot, an excellent onboarding and data collection tool.

Analytic Tools 87

Analytic Tools Feedback Software Customer Experience User Testing 87

Userpilot

APRIL 16, 2024

In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Userpilot is a powerful product growth platform with several in-built analytics reports that simplify user behavior tracking. A digital adoption platform or product analytics tool can help here. So, what was missing?

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Reporting Tools 99

Userpilot

OCTOBER 20, 2022

A user onboarding academy will help you get started on user onboarding and how to build great user onboarding flows. In the brutal world of SaaS business where activation and retention are crucial, smooth user onboarding ensures users are highly engaged and activated from the start. What is user onboarding?

Onboarding KPIs 91

Onboarding KPIs Customer Experience Data Visualization Certifications 91

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Users start digging down on your landing pages, blogs, etc.

Analytic Tools 94

Analytic Tools Feedback Software User Testing Customer Experience 94

Userpilot

JULY 31, 2023

Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support. Pendo offers in-app messaging and onboarding features for mobile apps. HelpCrunch is a versatile messaging platform for different communication channels, offering multichannel messaging and advanced customization.

Analytic Tools 82

Analytic Tools Feedback Software Reporting Tools Data Visualization 82

Userpilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. 13 Key product adoption metrics and why they matter You regularly need to track several metrics to get a holistic understanding of how users are interacting with and adopting your platform. That’s just primary onboarding.

Onboarding KPIs 81

Onboarding KPIs Analytic Tools Customer Experience Product Research 81

Userpilot

JANUARY 29, 2023

Kontentino’s onboarding segmentation helps them create a personalized customer journey and onboarding experience. Sked Social uses an onboarding checklist to drive product adoption. To help users get started with its product, Rocketbots deployed interactive onboarding walkthroughs. What is product experience?

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Data Visualization 97

Userpilot

FEBRUARY 26, 2024

Interest – when the customer starts researching the product to gather more information about its features and benefits, for example, from product-led content like blog posts, tutorial videos , or webinars. For example, viewing 3 BOFU blog posts and 3 case studies could indicate that the prospect has reached the consideration stage.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Research Software 92

Userpilot

JULY 30, 2023

You can segment customers by: Segmenting trial customers to improve onboarding , user experience , and conversion rates. Segmenting users based on browsers and devices lets you optimize the experience on their platforms. Then you can trigger in-app guidance, like onboarding tooltips, to help users conveniently onboard.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Customer Experience 89

Userpilot

NOVEMBER 17, 2022

There’s a science to successful customer onboarding, and following the client onboarding best practices in this article will set you on the right path. Read on as we explore client onboarding and how to combine creativity, thoughtfulness, and the right onboarding software to help customers ‘get’ your product. Less churn.

Feedback Software 96

Feedback Software Customer Experience Analytic Tools Research Software 96

Mixpanel

JUNE 10, 2022

A good product onboarding experience can help achieve product-market fit and drive revenue, while a poor experience can drive customers away. We use the terms “product onboarding” and “user onboarding” interchangeably; you can read more about these concepts in our user onboarding explainer blog.

Onboarding KPIs 106

Onboarding KPIs Data Visualization Customer Experience Analytic Tools 106

Userpilot

JULY 20, 2023

Poor onboarding. How to reduce churn rate and increase customer lifetime value: Personalize the onboarding process for new customers to shorten time to value. Use an onboarding checklist to drive users toward activation. Leverage secondary onboarding to unlock extra value. Bad customer service.

Customer Experience 84

Customer Experience Feedback Software Analytic Tools Data Visualization 84

Userpilot

MARCH 23, 2023

Contextual onboarding is the best way to keep users engaged with your product. But what are some contextual onboarding examples that could inspire you to implement it? So if you want to learn how to apply contextual onboarding tactics to grow your business, keep reading.

User Testing 74

User Testing Customer Experience Data Visualization Demo 74

Userpilot

APRIL 29, 2022

You can tailor in-app onboarding to make it more personal. If you haven’t implemented a proper in-app onboarding experience , they may get confused about how to best use your platform. Long product tours instead of personalized onboarding: Personalized onboarding is faster than lengthy product tours.

Analytic Tools 94

Analytic Tools Data Visualization Customer Experience Customer Feedback 94

Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. In this article, we’re going to explore the ‘build vs buy’ argument, and break down what that means for creating a powerful onboarding experience.

Analytic Tools 89

Analytic Tools Feedback Software Customer Experience User Testing 89

Userpilot

FEBRUARY 15, 2023

Are you in the process of implementing in-app onboarding and looking for successful product tour examples for inspiration? We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job.

Feedback Software 89

Feedback Software Analytic Tools Onboarding KPIs User Testing 89

Userpilot

JULY 4, 2023

Use popular platforms like Product Hunt to launch your product to get new users. Automate in-app onboarding so new users get value without manual intervention. Launch on Product Hunt and popular platforms You want to start getting your first users by launching on popular platforms such as Product Hunt.

Feedback Software 82

Feedback Software Analytic Tools Research Software User Testing 82

Userpilot

OCTOBER 30, 2022

Proven strategies to grow retention in SaaS: Refine the onboarding experience. Use gamification to make onboarding engaging. Refine the onboarding experience. Good onboarding helps users understand and gain value from your SaaS product, which is essential to making sure they stay with you. Don’t neglect it.

Feedback Software 87

Feedback Software Data Visualization Customer Communications Customer Experience 87