Userpilot

OCTOBER 10, 2022

How about some product marketing examples? In this article, we consider 10 SaaS product marketing examples. Some useful product marketing examples include: Postfity’s use of welcome screens to collect customer data and personalize their experience. 10 Product marketing examples to inspire your product team.

Feedback Software 98

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Userpilot

APRIL 26, 2022

Welcome screens allow you to segment customers to provide personalized onboarding experiences to each of them. For example, if 1,500 users sign up for your product in a given month and the number of active users by the end of that month is 500, your production activation rate is: (500/1,500)*100% = 33.33%.

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Data Visualization 98

Userpilot

NOVEMBER 16, 2022

Looking to build a customer onboarding strategy from scratch or plan on reworking an existing framework? This short guide will show you user onboarding strategies that cut to the chase, reduce time to value and lead to retention. We’ll show you how to create onboarding goals and what to prioritize in the onboarding process.

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Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company. During onboarding, you have the opportunity to make a lasting impression on your customers.

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Userpilot

FEBRUARY 3, 2022

And how do you create your welcome screen without requiring lines upon lines of code? Looking to build welcome screens without coding? Use welcome pages to collect data about your user’s needs and use the data to create separate user segments (this helps with personalizing onboarding for each segment).

Customer Experience 98

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Userpilot

MARCH 6, 2024

For example, at the Retention stage, you could track the churn rate and CSAT. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality.

Analytic Tools 103

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Userpilot

MARCH 9, 2022

Here are some examples of in-app messaging that will help you make the most of personalized messages and help users feel like you care about their job-to-be-done or JTBD. In-app messages help you nudge users towards key activation points within contextual onboarding flows. Let’s get started! What is in-app messaging?

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Userpilot

JULY 26, 2022

Let’s look at their exact differences and how each of them can improve the onboarding experiences. Goals address the ‘what’, while segments cover the ‘who’ Segment your customers using a welcome screen to collect user data and understand their jobs to be done. Goal examples. New users segment.

Customer Feedback 98

Customer Feedback Customer Experience User Testing Feedback Software 98

The Product Coalition

JUNE 11, 2023

A Guide for Product Managers Photo by Duncan Meyer on Unsplash When it comes to digital healthcare apps, creating an effective onboarding flow is crucial. As a product manager, creating a well-designed onboarding process can significantly impact user satisfaction, retention, and ultimately determine the success of your application.

Healthcare 97

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The Product Coalition

JULY 1, 2022

If you want to know why users are uninstalling or unsubscribing, tools like screen flow, heatmaps, and screen recordings can get users loving?—?instead Your app onboarding isn’t good enough. A Screen Flow tool, also known as App Navigation?—?can Screen Flow helps you understand how users navigate through your app.

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Userpilot

MARCH 16, 2022

Creating an effective onboarding user flow is one of the most important tasks for any savvy SaaS owner. If you want new users to get the most from your product – ultimately boosting user retention – you need to concentrate on getting user onboarding right. What is a user onboarding flow? Let’s dive in!

Data Visualization 105

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Userpilot

JANUARY 24, 2022

To maximize the odds of your customers reaching the Wow Moment, consider using a frictionless signup flow , a welcome screen , demo content , and an interactive walkthrough when creating onboarding experiences for your users. Trello, Demio, and Calendly all provide good examples of Wow Moments. Segmentation matters.

Analytic Tools 98

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Userpilot

JULY 27, 2021

Onboarding UX patterns might just be the unsung hero of the SaaS world. Without in-app experiences guiding the new users through your product such as tooltips , checklists , and welcome screens , it’s unlikely that your users would stay with your product long enough to activate. Onboarding UX Pattern Categories.

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Userpilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. If you want to brush up on your knowledge of the onboarding process – and how you can keep users engaged and achieving their goals throughout – you’ve come to the right place! What is goal-oriented user onboarding?

Analytic Tools 97

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Userpilot

APRIL 29, 2022

These include using welcome screens, interactive walkthroughs, in-app guidance, etc. You can tailor in-app onboarding to make it more personal. Personalizing welcome screens can help your business attract more customers as it gives you a better idea of what your users need. Kontentino Micro Survey for Personalized Onboarding.

Analytic Tools 98

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Userpilot

JANUARY 29, 2023

What do good product experience examples have in common? It also examines some good customer experience examples and how you can design one. Some notable customer experience examples include: Userpilot uses a dedicated product adoption school to familiarize users with its niche and product features. Good PX does the opposite.

Feedback Software 98

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Userpilot

OCTOBER 31, 2022

To improve customer engagement through analytics, you can use the following strategies: Greeting customers with welcome screens to capture customer data and personalize the onboarding. Using onboarding checklists that provide in-app guidance drives customers to the activation point. Kontentino’s Welcome Screen.

Analytic Tools 98

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Userpilot

APRIL 14, 2022

In this article, we’re going to do a deep dive into the Airtable onboarding experience and how you can recreate it for your users. The example we’ll explore from Airtable is primarily focused on app user onboarding. The example we’ll explore from Airtable is primarily focused on app user onboarding.

Customer Experience 98

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Userpilot

OCTOBER 1, 2022

We’ve compiled the fundamentals of proper user onboarding that leads to software adoption—so you don’t have to do more research. The ten tips and best practices for good software adoption include: Collecting user data with a welcome screen to segment users and personalize the onboarding experience.

Feedback Software 98

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Userpilot

OCTOBER 24, 2022

There are a huge variety of different survey templates to choose from: signup flow, welcome screen , pain points, validating assumptions, churn, and long-form (just to name a few). Good user persona examples. Onboarding surveys will help you understand what those are. Welcome screen user persona survey template.

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Userpilot

AUGUST 18, 2022

How can interactive walkthroughs help users get the most out of your product or service from the initial onboarding ? In this article, we’re going to explore what an interactive walkthrough is, dive into some practical industry examples, and unpack how you can create similar experiences in your own SaaS. Ready to dive in?

Customer Experience 98

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Generation Focus

DECEMBER 6, 2021

In a previous blog post , we introduced our approach to human-centered recruitment. Keep an open mind while making screening calls, and allow participants to share their answers in-depth. For example, if someone shares the story of their diagnosis, you might feel prompted to express sympathy (“I’m so sorry to hear that”).

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Userpilot

NOVEMBER 16, 2022

One great example of B2B marketing automation is growth loops – a self-sustaining approach where users fuel future growth with their outputs. Use an automated survey in your welcome screen to collect data about users’ jobs to be done. Afterward, personalize their onboarding experience relevantly.

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Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? In this article, I've included both the SaaS marketing best practices and 19 best SaaS marketing examples to illustrate how others do it. Use welcome screens to drive users to the Aha! Let’s jump in. moment more quickly.

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Userpilot

NOVEMBER 19, 2022

Examples include showing relevant content and recommendations, personalizing the onboarding flow based on their goals, etc. Use microsurveys in your welcome screen to collect customer data from the beginning and trigger in-app flows to speed up user onboarding and product adoption. This is an example of personalization.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Use onboarding microsurveys with questions like “How did you hear about us? Some of these data sources include: Industry blogs. SaaSholic Blog.

Analytic Tools 98

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Userpilot

FEBRUARY 15, 2023

In this article, we’re going to explore the difference between good and bad friction, and then unpack several examples of where introducing good friction into the product can help enhance the experience and increase product adoption. Good friction can be introduced at various points in the onboarding process to increase adoption.

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Userpilot

JANUARY 7, 2022

The majority of SaaS executives are so concerned with engineering and raising money that they don’t give enough thought to building a SaaS onboarding process. A successful customer onboarding process will solve that problem by educating your customers and showing them how to get maximum value from using it.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

FEBRUARY 9, 2022

Is your new user onboarding process actually helping new users engage with your product and get value from it? And in an industry in which Day One churn rates frequently exceed 70%, there’s a very good chance that your user onboarding experience could stand to be improved. What is new user onboarding? Let’s begin.

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Userpilot

OCTOBER 1, 2021

There are few more important topics than personalized onboarding for SaaS businesses that want to form a genuine, win-win relationship with their customers. And the best part is: you can even automate this level of personalization in your onboarding process. Why a personalized onboarding process matters. Let me show you how.

Analytic Tools 115

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Userpilot

FEBRUARY 25, 2022

If you get the user onboarding process right, it can be a fantastic opportunity to enhance customer satisfaction – so using an onboarding survey for your SaaS is the way to go. In this article, we’re going to explore 8 ways you can deploy them as part of your onboarding process to drive customer success. Let’s dive in!

Feedback Software 98

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Userpilot

FEBRUARY 28, 2023

Faster adoption also improves the onboarding experience and reduces customer churn. Personalize the customer journey from the start by collecting data using welcome screens and personalizing their first-time user experience. They can then tailor the onboarding experience to fit the use case. Airtable welcome survey.

Analytic Tools 98

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Userpilot

JUNE 9, 2023

Are you struggling with segmenting onboarding messages for your customers? So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs. So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs.

Messaging 93

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Userpilot

JULY 21, 2022

To effectively use CXA and create better customer interactions in your SaaS, follow these strategies: Use welcome screens to greet new users and collect customer data. Use artificial intelligence and automatically create onboarding videos to guide users. Use welcome screens to greet new users and collect customer data.

Feedback Software 98

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Userpilot

DECEMBER 6, 2022

It could be product trial onboarding that helps you figure out how to solve it. In this blog, we’ll explore what a product trial is, describe the onboarding process, and give you the tools you need to apply it in your own SaaS. But what exactly goes into an effective onboarding process? Ready to get started?

Feedback Software 98

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Userpilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding KPIs 96

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Userpilot

OCTOBER 11, 2021

In this blog post, I'll take you through the best strategies for a SaaS business are and show you the best examples from known SaaS brands. So let's look at some examples of best practices that you can apply across each stage of the user journey. Userpilot’s blog. #5 Postfity’s welcome screen. #2

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