Userpilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. Perform conversion funnel and related analysis to uncover friction points.

Feedback Software 94

Feedback Software Analytic Tools Product Research User Friction 94

Userpilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. At least you’ll have something to aim for, and it will motivate you to take practical steps that drive product growth. adoption rate.

Research Software 98

Research Software Analytic Tools B2B Reporting Tools 98

Mixpanel

JANUARY 13, 2022

As a product manager, deep-diving into problems like high churn, bugs, and crashes is part of the job. I build a funnel of my basic user flow impacting my Focus metric (using the Funnel Trends view). So I change my funnel date to the 15th and start adding the different properties to the breakdowns. Breakdowns!

Data Visualization 119

Data Visualization Analytic Tools Customer Feedback User Testing 119

Userpilot

MARCH 15, 2024

TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions. By understanding how users behave inside the product and their goals and problems, you can reduce time to value. Data collection comes next.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software User Testing 96

Userpilot

JUNE 9, 2023

What are funnel charts and how to use them to gain insights into user progress along their journeys? We also look at situations when funnel charts are most suitable, their limitations, and alternative ways of visualizing data. That’s why the funnel normally gets narrower at later stages. What are funnel charts?

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Customer Feedback 90

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 95

Customer Experience Analytic Tools User Testing Customer Feedback 95

Intercom, Inc.

MAY 13, 2022

Lead generation uses marketing to generate interest for a company’s products and services, turning a lead into a prospect and nurturing them down the marketing funnel. Captured leads are usually funneled from lead generation software tools into sales and marketing databases. What is involved in lead management?

B2C 118

B2C Advertising Customer Experience B2B 118

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 102

Data Visualization Customer Experience Customer Feedback User Testing 102

Userpilot

JANUARY 26, 2024

If you’ve been in the SaaS space for a bit, you must have heard about product-led growth strategy or product-led sales. But what about product-led content marketing? More importantly, we show you how to implement it in your organization and share some examples of excellent product-led content strategies.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

MARCH 14, 2024

Looking for an effective funnel analysis tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your funnel analysis needs. Looking for a Better Alternative for Funnel Analysis? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Mixpanel

JANUARY 12, 2023

It’s a product unto itself. And just like a product process, you need data to create something great. It’s a scientific study in human psychology and empathy, the science of knowing what words will help people understand and connect with your brand and product. Start with customer research. That goal is the “a-ha” moment.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. Next, you’ll want to analyze how your onboarding funnel is working. What is a SaaS onboarding funnel? Let’s get started!

Analytic Tools 97

Analytic Tools Onboarding KPIs Research Software Feedback Software 97

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for retention analytics and it comes with features such as funnels, paths, user segmentation analysis, and behavioral analytics. Heap is one of the most sophisticated product analytics tools available in the market. Let’s get started! But it isn’t without flaws. Types of retention analysis on Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

Looking for an effective product analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your product analytics needs. Looking for a Better Alternative for Product Analytics? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 20, 2023

Which of the two is better for your SaaS product team? TL;DR Pendo is a product adoption tool whereas Mixpanel is a purely analytics software. Each of the tools allows you to track users' progression down the funnel. Pendo, on the other hand, is a product adoption platform. Product usage tracking.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for SaaS analytics and it comes with features such as funnels, paths, user segmentation analysis, and behavioral analytics. Heap is one of the most sophisticated product analytics tools available in the market. A/B testing : By comparing product versions, you get clarity on what truly resonates.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52

Dear Strategy

MARCH 15, 2023

So, if I’m not too crazy about writing, and I absolutely love podcasting, then why have a blog in the first place? And it also resulted in me pretty much giving up on the podcast because I had neither the time nor the inspiration to write blog posts for each and every episode. Cue evil laugh]. So that just about covers the new era.

Framework 97

Framework Workshop Blog Education 97

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. What is product analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for cohort analysis and it comes with features such as paths, funnels, and user segmentation analysis. Heap is one of the most sophisticated product analytics tools available in the market. A product adoption platform like Userpilot can help you bypass the process of finding the right engagement tools.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! There’s nothing wrong with each team having its own funnel, but you should still unify efforts.

Analytic Tools 97

Analytic Tools Data Visualization Customer Experience Reporting Tools 97

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. Everyone on your team can benefit from analytics dashboards, especially CEOs, product managers , and marketing executives. Mixpanel and Amplitude are two other product analytics tools.

Data Visualization 96

Data Visualization Analytic Tools Onboarding KPIs Dashboard 96

Userpilot

MAY 14, 2023

TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. Event tracking provides teams with insights into user behavior so that they can improve the product, its UI, and key metrics like conversion rates. What are the must-have features of an event-tracking tool?

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Mixpanel

APRIL 20, 2022

In another blog , we provided a look at how we implemented a product-led growth (PLG) strategy at Mixpanel from a data and analytics perspective. In this blog, I’ll pick up where we left off by walking through what we do with all of this joined data in BigQuery. Here’s how we did it. Data structure for our Mixpanel project.

Data Visualization 122

Data Visualization Analytic Tools Reporting Tools User Testing 122

Userpilot

MAY 30, 2023

The number of no-code analytics tools available for SaaS product teams increases steadily year after year. We further explore the main benefits of no-code analytics, the data types you can track without writing code, and look at a few no-code analytics tools that can help you make data-driven product decisions.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Feedback 90

Mixpanel

APRIL 18, 2024

Believe it or not, rolling out a new product can be a lot trickier for B2B companies. Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. And there are several reasons why.

Data Visualization 94

Data Visualization B2B User Testing Customer Feedback 94

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

AUGUST 14, 2023

But since most online advice is either generic or meant for ecommerce businesses, where can you begin as a product marketer working at a SaaS? There are five ways to collect user data as a product marketer: Building a sign-up flow with multiple steps and screens to collect job titles, goals, and jobs to be done.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. It gives product teams a holistic view of user interactions with the product and helps them better understand their needs and pain points. SaaS customers are likely to use more than one device to access the product.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The six key metrics to measure are conversion rate, activation rate, product adoption rate, retention rate, average revenue, and customer lifetime value. SMART goals framework.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 96

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. New SaaS apps, tools, and products are constantly being released, which makes it harder for a SaaS business to stand out.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Indicative

OCTOBER 1, 2020

At what point are leads entering your sales funnel and what point are they dropping off? Eliminate The Bumps In Your Sales Funnel With Data Analysis. You can actually use insights to help you determine points of friction within your sales funnel. What is the LTV of your average customer?

User Testing 141

User Testing Data Visualization Customer Feedback Analytic Tools 141

The Product Coalition

MAY 30, 2021

Your journey to product-led growth starts way before you actually launch the product, but it definitely doesn’t end there. Here are the things to keep in mind when your product meets the road. Photo by Pixabay from Pexels Product-led growth (PLG) is an exciting movement. Realistically, this is just the beginning.

Product Research 110

Product Research User Testing Feedback Software Customer Experience 110

Userpilot

APRIL 23, 2023

Event-based analytics allows product teams to gain insights into how customers are using their products. You can identify patterns and trends by tracking user behavior, leading to more informed decision-making about product development and marketing strategies. Why is event-based analytics important for SaaS businesses?

Data Visualization 88

Data Visualization Analytic Tools Reporting Tools Events 88

Userpilot

JUNE 14, 2023

The customer journey is all the interactions a user has with your product from the moment they sign up. And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. Conduct path analysis to see how customers behave with your product and if they are completing their goals.

Data Visualization 95

Data Visualization Analytic Tools Customer Feedback Feedback Software 95

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86