Userpilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. This not only enhances your product's value but also fosters loyalty among your user base. It's a crucial point in the sales funnel where prospects are evaluating your product and comparing you with other companies.

Feedback Software 100

Feedback Software Analytic Tools Data Visualization Research Software 100

Userpilot

JULY 15, 2022

How can SaaS companies benefit from usage rate segmentation and what’s the point of it? Usage rate segmentation is the key to having a clear understanding of how much customers actually use your product. In this piece, we’re going to break down every step of usage segmentation. What is usage rate?

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Experience 97

Userpilot

MARCH 17, 2024

It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Try Userpilot and Take Your Product Analytics to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is an analytics dashboard? Book a demo to learn more.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Dashboard 91

Userpilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? Or perhaps you’ve managed to marry the two strategies and embraced product-led sales? If not, but you’d like to learn more, then why not watch the talk that Ben Williams , known as the Product-Led Geek, delivered at the recent Product Drive hosted by Userpilot?

Analytic Tools 102

Analytic Tools Feedback Software Customer Experience Data Visualization 102

TechEmpower - Product Management

JULY 31, 2023

Start by building just enough of your product to get early CAC and CLV signals (they won’t be perfect). Then use what you’ve learned in this blog post to decide if the numbers validate your business model, or if you need to rethink your approach. Please write us at blog@techempower.com ! Don’t worry about scaling just yet.

Startups 104

Startups Product Research Customer Experience User Testing 104

Userpilot

APRIL 26, 2023

Use data analytics to track and improve product adoption , analyze customer behavior to make product improvements, and predict and prevent churn. When you better understand customers, you can improve products and services to meet customer needs. What is customer data analysis? What are the 4 types of customer data?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Intercom, Inc.

MARCH 9, 2022

In an episode of our Intercom on Product podcast , our co-founder Des summed up the output vs outcomes relationship in this way: “it’s what you ship versus what happens because of the thing you ship.” and typically measure this behavior as product activity or usage. We instrument our product so that we can measure our outcome.

Data Visualization 152

Data Visualization User Testing Customer Feedback Analytic Tools 152

The Product Coalition

JANUARY 26, 2024

As we work together to make product learning accessible, we invite you to read these articles to learn more about what we do. By Jay Stansell and Tremis Skeete , for Product Coalition We all want to learn how to be better product people. To you, the writer, you can still contribute any kind of product management story you wish.

Article 117

Article Reporting Tools Education Definition 117

Userpilot

JUNE 8, 2023

It encompasses a wealth of data like user actions, feature usage, and beyond. As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. Tag features and custom events let you track feature usage and adoption progress. Segment users using event properties in Userpilot.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization Events 90

Userpilot

APRIL 10, 2023

Apart from offering delightful products, these companies have managed to successfully leverage their freemium strategy to drive product growth. TL;DR A freemium strategy is based on a free plan that offers limited functionality or usage for unlimited time. The free product is not fully functional though.

Feedback Software 86

Feedback Software Analytic Tools User Testing Strategy 86

Userpilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 98

Userpilot

MAY 30, 2023

Every successful product marketer has at some point wondered how to create a persona. Good user personas are critical to any successful product marketing campaign. They help you decide what product or service to prioritize, streamline your advertising and marketing, and better connect leads with their goals and pain points.

Data Visualization 97

Data Visualization Analytic Tools Research Software User Testing 97

Userpilot

MAY 11, 2022

Are you aware that product user segmentation affects all stages of the user journey and the overall growth of a business? You can use product usage data to develop an effective marketing strategy, improve products, retain customers , as well as to accelerate customer adoption. What is product user segmentation?

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Feedback 97

The Product Coalition

FEBRUARY 25, 2024

In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation. It introduced original content production, creating critically acclaimed series like “House of Cards” and “Stranger Things.”

Analytic Tools 100

Analytic Tools Entertainment Customer Experience Data Visualization 100

Userpilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? Seven ways to act on intelligence data to improve your product experience. First, collect different data types, including customer feedback and product usage data. Finally, act on the data collected to make a better product. Check it out today !

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Customer Feedback 96

Userpilot

MARCH 14, 2023

This allows them to collect usage data and customer feedback to improve the product. The freemium pricing strategy is best suitable for early-stage companies still working on their product-market fit and products that are simple to use and satisfy simple user needs. However, this depends on your product and sector.

Feedback Software 97

Feedback Software Analytic Tools User Testing Data Visualization 97

Userpilot

JANUARY 12, 2023

So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics. The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. Feature usage tracking. Ready to practice?

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption.

Onboarding KPIs 92

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 92

Userpilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. TL;DR Product adoption occurs when new users understand the value of your product and begin using it as intended. What is product adoption? Why should you measure product adoption? Book a demo to learn more today !

Onboarding KPIs 88

Onboarding KPIs Analytic Tools Customer Experience Product Research 88

Userpilot

FEBRUARY 28, 2023

In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value. An effective adoption strategy involves setting goals, implementing product education , and measuring success.

Analytic Tools 92

Analytic Tools Feedback Software User Testing Data Visualization 92

Userpilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement. What is Mixpanel?

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Software Review 95

Userpilot

JANUARY 12, 2023

We’ve compiled an extensive list of tips and tricks to act on your customer data to improve customer brand loyalty and marketing strategy and drive account expansion and product adoption. Keep reading to uncover product growth insights ! You’ll also learn the best ways and tools to perform behavioral segmentation.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

MAY 3, 2023

TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. Pendo analytics enables you to track user engagement with onboarding guides as well as their impact on the product and business goals. Finally, we check out a very attractive alternative to Pendo. What is it?

Onboarding KPIs 97

Onboarding KPIs Software Review Analytic Tools Data Visualization 97

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. Use feature tagging to track feature usage. product analytics, customer surveys, etc.) Thus, you can use feature tags to track feature usage. which indicate feature usage.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 94

Userpilot

DECEMBER 31, 2022

Recency is the amount of time since a user last engaged with your product or service ( active users ). This could include login frequency, how many products they’ve purchased, or how often they’re using features. Track frequency with product usage data and the monetary value with CLV coupled with product usage data.

Analytic Tools 96

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 96

Userpilot

AUGUST 5, 2023

Are your NPS passives holding your product or service’s growth back? NPS (Net Promoter Score) passives are customers who have moderate feedback about your product but are not enthusiastic supporters. Passives give a score of 7 – 8 and are moderately satisfied with your product but lack the passion of the promoters.

Data Visualization 95

Data Visualization Feedback Software Product Research Analytic Tools 95

Userpilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! To start, you can track product usage data with click tracking. It gives insights into trends and patterns by considering past actions within your product. Let’s get started.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Create data-driven product roadmaps. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analysis? Identify friction areas.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Reporting Tools 99

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. What is product analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

APRIL 29, 2022

Wondering what the value gap is and how it affects your SaaS product? The value gap can be one of the main reasons why new users stopped using your product after testing it. Conducting a value gap analysis will help you get a better understanding of your product’s performance, and take action to improve it.

Analytic Tools 97

Analytic Tools Data Visualization Customer Experience Customer Feedback 97

Userpilot

AUGUST 30, 2022

Upsell opportunities are key moments along the user journey where customers are introduced to higher versions of products or services they intend to buy (or already have). Upselling tries to sell a higher version of the same product, while cross-selling asks users to buy complementary products. Why is upselling important?

Customer Experience 96

Customer Experience User Testing Product Research Onboarding KPIs 96

Revulytics

JULY 12, 2019

For software companies, the influence of words lies in the content created to educate customers on how to make the most of their products. You need a clear understanding of customers’ true behavior, an ability to see data on the ways their usage may be veering off the ideal path.

Analytic Tools 73

Analytic Tools Data Visualization Reporting Tools Education 73

Userpilot

FEBRUARY 9, 2023

You can collect data for predictive analytics using feature tagging and combining product usage data with heatmaps for more insights. You can learn how customers behave with your product by analyzing it with the customer journey. First, you must understand how your customers use and interact with your product's features.

Data Visualization 95

Data Visualization Analytic Tools Customer Feedback Customer Experience 95

Userpilot

MARCH 26, 2023

It is an essential process to get the necessary insights for conversion rate optimization and your SaaS product growth. It helps you identify where customers convert and where they drop off, optimize conversion rate , and sync marketing and product efforts. Using feature heatmaps to get better insights into the feature usage.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Experience 95

Userpilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. What are product health metrics? Let’s start!

Onboarding KPIs 86

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 86

The Accidental Product Manager

AUGUST 28, 2023

Sometimes good ideas just don’t make it to market Image Credit: Vaping360 As product managers, the one thing that we’d all like to do is to be in charge of a very popular product. However, something that we often don’t consider is that if a product is popular, it’s going to get a lot of scrutiny.

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Product Management Product Manager Government Technical Review 65

Userpilot

NOVEMBER 19, 2022

Curious how effective engagement through segmentation and personalization can contribute to your product growth ? Customer segmentation refers to dividing your customers into groups based on shared characteristics — demographics (location, age, gender) or their in-app behavior (purchase history, website activity, app usage).

Feedback Software 97

Feedback Software User Testing Customer Experience Customer Feedback 97