Product Talk

MAY 15, 2024

This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs. With the user ID, they could look the person up in Amplitude and see how active a user they were.

Product Research 336

Product Research Feedback Software Analytic Tools User Testing 336

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

The Product Bistro

NOVEMBER 19, 2018

A while back, I read a blog that got me thinking. In the then current generation there are a lot of customers with older systems. These are expensive systems, and they expect, scratch that, demand 5 or more years of life. The answer isn’t to take the fast systems away from the developers and make them suffer.

Customer Experience 195

Customer Experience User Experience Software Review User Testing 195

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. For more, check out her LinkedIn and her blog. These metrics are designed to be used together as a system to provide a balanced look at overall team performance. The time to first review was about 60 minutes.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Alchemer Mobile

JULY 25, 2024

Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement. Proactively gathering feedback allows you to quickly identify and solve their pain points before they result in wider issues, like churn or negative reviews. What does that look like?

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Userpilot

FEBRUARY 23, 2022

Do you have a feedback management system in place? Expand your system beyond just a single tool. I’ve said this a few times, and it has been wonderfully reiterated by my friend Bernhard Hecker in this blog post – but there is a difference between the words “feedback” and “feature request.”. Conclusion. That’s it for now!

Feedback Software 98

Feedback Software Research Software User Testing Reporting Tools 98

Intercom, Inc.

FEBRUARY 26, 2018

I highly encourage you to read his blog post and watch his talk. Be extremely mindful and diligent in understanding the security of companies you are outsourcing to. By reducing the amount of services we relied on, we reduced the amount of time (mental and physical) required to operate the new system. The not so simple case.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Sachin Rekhi

JANUARY 26, 2020

For example, "publish 15 blog posts" is a useful key result, but you'd also want to pair it with a key result that speaks to the outcome you hope to drive from publishing these blog posts. It also significantly slows down your learning cycle as you'll only be doing OKR reviews annually. Draft Reviews.

Customer Experience 213

Customer Experience User Testing Customer Feedback Weak Development Team 213

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. G2 reviewers give Pendo an average rating of 4.4 Pendo review. This may have something to do with the dummy data that are preloaded into the system. Pendo review. Userpilot reviews On average, Userpilot has got higher G2 ratings than Pendo – 4.6.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

The Product Coalition

FEBRUARY 20, 2023

A lot of startups think they have PMF and try to enter the growth phase prematurely — usually due in part due to VC pressure to grow or simply not having a way to measure and validate how strong your PMF is — which can be disastrous. but nothing around how to measure it. You need to keep earning it and making it stronger.

User Testing 179

User Testing Product Research Product Marketing Customer Feedback 179

Intercom, Inc.

OCTOBER 27, 2022

If you’re running a business, especially in banking or fintech, it’s important to do due diligence and verify the identity of a customer to assess the risk they pose to your business. I thought it was interesting, and I posted a blog post asking, “Should we do the same in France or Europe?” What is the next step?

Technical Review 118

Technical Review Software Review Data Visualization Systems Review 118

Intercom, Inc.

DECEMBER 12, 2018

Intercom’s blog is the growth engine that powers much of Intercom’s marketing and it in turn is powered by WordPress. WordPress lets users build everything from blogs to full-blown websites with 100s of themes to choose from. WordPress – CMS. In fact, WordPress powers over 32% of all the websites on the Internet. Promote it.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Alchemer Mobile

FEBRUARY 2, 2021

Between the message boards, subreddits, and blogs, chances are you can find your existing online communities directly in your niche. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. What will make your app successful?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Stop talking about customer-centricity; turn it into action. Love Dialog. Rating prompts.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Gainsight

JUNE 11, 2025

In this blog, we’ll explore how AI can empower Customer Success teams to reduce churn, foster stronger relationships, and ultimately drive sustainable growth. billion per year due to avoidable consumer churn. The stakes are high, and Customer Success teams are at the forefront of addressing this critical issue. companies lose $136.8

Data Visualization 52

Data Visualization Feedback Software Reporting Tools Software Review 52

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Coalition

MAY 15, 2023

Smart contract Decentralized applications (dApps) have been gaining traction in recent years due to their potential to provide a more transparent and secure platform for various industries. In this blog post, we will discuss some of the ways to enhance smart contract security for dApps.

Software Review 146

Software Review Systems Review User Testing Customer Experience 146

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Let’s review its key features to understand what value it can add to your product’s improvement. Book a demo call with our team and get started!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Mind the Product

JUNE 27, 2019

By finding a system of checks and balances that encourage better behaviour. As a rule, companies don’t tend to share their product goals publicly – perhaps due to worries about loss of competitive advantage, or negative customer reactions. It’s been publishing a blog post for the last few years that details its goals.

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Alchemer Mobile

SEPTEMBER 5, 2019

G Suite is the prime example of a long-standing global trend: the tools for working jointly gradually become the collaboration systems , solving multiple tasks. However, some prioritization apps, like Airfocus, utilize an easy-to-use scoring system. Data-driven decision making has been a thing for years. How does it work? Wrapping up.

Feedback Software 204

Feedback Software Data Visualization User Testing Product Manager 204

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. It’s perfectly normal for an engineers weekly commit to be “prepare for talk” or “write first draft of blog post.” Who reviews my code?” “How How do I watch the status of a build?”)

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

The Product Coalition

DECEMBER 27, 2022

This blog will be sharing some of the most informative and interesting development of web3’s favorite NFT marketplace. This is possible due to the credibility of the flexibility of the blockchain technology used. The blog discussed is just the tip of the iceberg. What is the purpose of an NFT marketplace in Web3?

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Product Talk

APRIL 19, 2023

“They sync with your Kindle highlights and serve five highlights for you to review daily. They sync with your Kindle highlights and serve five highlights for you to review daily. Readwise syncs all of these highlights to their database and shares five each day for Teresa to review. Readwise is a simple, but brilliant idea.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. We have our own Rails app, and we have this external Zuora system.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Intercom, Inc.

FEBRUARY 14, 2018

As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. Everyone gets consistent high quality actionable performance reviews, and regular follow ups to help them learn and improve. Believe me that all of the above is real.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually.

Feedback Software 178

Feedback Software User Testing Technical Review Data Visualization 178

Intercom, Inc.

AUGUST 25, 2020

We often get trapped in this tune when we design these systems thinking: “Hey, here’s the buyer persona. The second one, which we’ll come back to, will be a little bit about the end-to-end review process that you usually run in advance of any big launch. The end-to-end review.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

The Product Coalition

SEPTEMBER 4, 2020

In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian). So what happened to the product team and the design system? What about the other designers? They were impressed.

Weak Development Team 137

Weak Development Team Systems Review Customer Experience Software Review 137

UX Planet

MARCH 3, 2025

Build Trust: Including customer reviews, secure payment badges, and return policies reassure potential buyers. Adding personal elements like a unique bio, testimonials, or a blog helps build a connection. Make Checkout Simple: A poorly designed checkout process leads to cart abandonment. Example Websites: Coursera Khan Academy 6.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

UserVoice

JULY 28, 2017

If you’re a fan of the kanban system , this will become your go-to method of organization. Aericon has a post on its blog about how they use Asana for product management – we here at UserVoice are also a fan of keeping tabs on marketing projects via Asana. Good Ole’ Google Docs . Costs Vs Benefits.

Research Software 215

Research Software Feedback Software Weak Development Team User Testing 215

Centercode

JUNE 11, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225