Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. Blogs for Product Managers. design-review. #ux. Bookmark this list and get through it bit by bit.

Books 80

Books Blog Feedback Software User Testing 80

The Product Coalition

OCTOBER 8, 2023

To achieve this balance, consider leveraging cloud computing and distributed processing technologies to speed up computations. Curated content can include articles, blog posts, videos, and podcasts from experts, influencers, and community members. Implement a transparent content review and moderation process.

Data Visualization 127

Data Visualization Reporting Tools Feedback Software Customer Feedback 127

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Welcome to today’s webinar. Getting your app up and running is only half the battle.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

APRIL 21, 2024

no technical skills). Here’s an example of our MOFU blog post about improving user activation. Userpilot blog post. For example, you run paid ads to drive traffic to your product-led blog posts. Content marketing path Ahrefs is an SEO suite known for its value-packed blog posts. An Ahrefs blog post.

Research Software 81

Research Software Feedback Software User Testing Reporting Tools 81

Usersnap

MARCH 29, 2023

Meet Josh Josh Stein is the Senior Manager of Business Technology at Hunter Engineering. While their users were quite happy with the way it worked, its upkeep was starting to become a technological burden. While they are based in the U.S., Out With the Old, In With the New Hunter’s CRM platform has over 1,000 active users.

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Feedback 52

eG Innovations

MARCH 31, 2021

Watch the webinar: We’ve brought in CTP, Barry Schiffer, EUC evangelist, Rachel Berry and digital workspace expert Eric Haarvastein to talk about what the survey results mean and what trends we’re seeing for the future of digital workspaces. Register for the webinar. Windows RDS is the most commonly used digital workspace technology.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

Userpilot

JULY 4, 2023

Read on to discover how to cross the chasm and scale your technology company. There are five segments in the technology adoption lifecycle: Innovators; Early adopters; Early majority; Late majority; Laggards; Some strategies to crossing the chasm include: Create a buzz to help attract the right technology enthusiast to your product early.

Feedback Software 78

Feedback Software Analytic Tools Research Software User Testing 78

Userpilot

JANUARY 30, 2023

Offering educational webinars showcasing the value of your product, like Userpilot. It illustrates the distribution of different types of technology users. of the market) are excited about trying products and testing new technology. Now, they are reviewing it and comparing it with your competitors to see if you're worth it.

User Testing 83

User Testing Feedback Software Research Software Onboarding KPIs 83

Gainsight

SEPTEMBER 22, 2023

Technology companies, in particular, adopted these points of differentiation to gain market share. HubSpot shot to fame due largely to its laser focus on inbound marketing. The proliferation of technology and low barriers to entry mean that anyone can start a business. Thought Leadership Think of any well-established company.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. Include diverse content formats such as articles, video tutorials , and webinars that caters to everyone’s learning style. Send a personalized modal to ask for reviews.

Feedback Software 88

Feedback Software Research Software Onboarding KPIs Customer Experience 88

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. .” We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

APRIL 10, 2024

A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications, or get help with a specific feature. It can serve as a reference point, so customers can review the steps whenever necessary. Once the review is complete, set it out for publishing.

Feedback Software 79

Feedback Software Analytic Tools Research Software Data Visualization 79

Gainsight

MARCH 19, 2020

We hosted a webinar with Slack on this topic. Why do I need to read a blog post about this? Notes demonstrate the diligence that your team is taking and they make sure accountability is clear on both sides. Do they want to use a different video technology than the one you prefer? Watch the recording here! Turn On Video.

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

Alchemer Mobile

MARCH 18, 2021

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

APRIL 16, 2020

This requires a lot of technical knowledge to just get started. As a tech-savvy person, however, without a background in software development – Rachel was looking for a low-tech solution. Sometimes different customer support agents would give different answers to the same questions. All this for a lower price than Walkme.

Research Software 70

Research Software Reporting Tools Data Visualization Software Review 70

ProductPlan

OCTOBER 1, 2020

From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more). This event grew as an outcropping from the highly popular SaaStr blog started in 2012 by EchoSign’s Jason Lemkin.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

DemandMatrix

JULY 1, 2020

Once you are ready with an ample amount of leads, got through filling out a form, attending a webinar, reading a blog or downloading a video, the Sales representative enters the frame to reach out to the prospects. Remember, you and your competitors have access to the same tool and technology. 4 Outbound Sales Mantras.

Outbound 52

Outbound Research Software Analytic Tools Technical Review 52

Userpilot

APRIL 8, 2022

Appcues get better reviews for the ease of administration. Get a Userpilot demo and see why reviewers rank it higher compared to Appuces. It gives non-tech teams the ability to create powerful contextual onboarding experiences for various user personas at the right stage of the user journey. What is Userpilot used for?

Analytic Tools 91

Analytic Tools Data Visualization Software Review Customer Experience 91

Userpilot

MARCH 6, 2024

MQLs and PQLs are then passed to the sales team, and that’s technically when the sales funnel (aka purchase funnel) starts. This could be from blog articles, social media posts, paid ads, or a recommendation from a colleague. Userpilot webinars. Product funnel. These include: Content marketing and SEO. Email marketing.

Analytic Tools 81

Analytic Tools Data Visualization Research Software Onboarding KPIs 81

Userpilot

FEBRUARY 26, 2024

Interest – when the customer starts researching the product to gather more information about its features and benefits, for example, from product-led content like blog posts, tutorial videos , or webinars. Technically, you can do this manually, but the process could be labor-intensive and time-consuming.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Research Software 88

Gainsight

FEBRUARY 23, 2021

You may have recently heard about the importance of Net Dollar Retention from Nick’s blog post earlier in the month , as well as the webinar we did with Bessemer Venture Partners. The blog post and webinar were more focused on why Net Dollar Retention is so important. But how do we go about improving it?

Framework 64

Framework Feedback Software Onboarding KPIs Customer Experience 64

Userpilot

JULY 11, 2023

Jonathan McKay’s talk on how big tech brands offer amazing customer service. Our Youtube channel is full of webinars, expert interviews, SaaS reports, as well as guides presented by AI-generated avatars! Personalizing not only the marketing (like promotional videos) but the whole customer's experience using new technology like AR.

Customer Experience 75

Customer Experience Customer Feedback Feedback Software User Testing 75

Usersnap

FEBRUARY 6, 2021

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Our blog regularly updates to bring you more knowledge and best practices. Top blogs to follow to ensure continuous customer experience improvement. It’s also free to download.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

FEBRUARY 28, 2023

Organize webinars to help users adopt more advanced features. Review your product analytics, and A/B test your in-app messaging for added context. Organize webinars to educate new and existing users on how to use your product For more advanced features where tooltips alone won’t cut it, host webinars too.

Analytic Tools 82

Analytic Tools Feedback Software User Testing Data Visualization 82

Userpilot

OCTOBER 1, 2022

Self-service or tech-touch onboarding provides customers with the guidance and resources they need to learn and use the product themselves. This practice has evolved so much, and customer-facing teams now use technology like emails, video calls, etc., With self-service onboarding, customers are more in control of their experience.

Feedback Software 77

Feedback Software Data Visualization Customer Experience User Testing 77

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. Build an understanding of their pain points, primary tasks, technical expertise, and more. Why is user documentation needed? User persona example.

Document 81

Document Analytic Tools Feedback Software User Testing 81

Userpilot

JUNE 25, 2021

Research shows that most 20th-century products followed this adoption behavior: Source: The Atlantic “ The 100-Year March of Technology in 1 Graph “ Let’s now take a look at the different stages of the Product Adoption Curve. They’re technology enthusiasts and are usually quite technical. There’s just one catch.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Webinar: Citrix Troubleshooting 101 ». Thanks for the opportunity.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Mind the Product

OCTOBER 1, 2019

It’s something I’ve said in the past on conference stages, webinars, podcasts, Twitter, and elsewhere. I even wrote about it in my Mind the Product blog post, Lean Strategies for Maturing Products. The biggest reason people stick with the timeline roadmap is due to other stakeholders, like their boss or customers.

Roadmap 101

Roadmap Product Research Technical Review Software Review 101

Userpilot

JULY 13, 2021

Your non-technical product managers and product marketing managers will certainly thank you! When Appcues first came out in 2013, it completely transformed the potential for non-technical product marketers to build interactive walkthroughs. For a more detailed review of Appcues, we invite you to check out this article.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

JUNE 30, 2023

Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. Userpilot has an extremely impressive resource center offering: It’s completely no-code, meaning you don’t need to be a tech whizz to quickly build, edit and display something impressive.

Analytic Tools 89

Analytic Tools Embedded Analytics Data Visualization User Testing 89

Userpilot

JANUARY 15, 2024

Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. You can also attend workshops, webinars, and conferences, as well as contribute to online forums and social media groups. They implement the technical aspects of the user interface (often with a focus on front-end development).

Research Software 79

Research Software User Testing Feedback Software UX 79

ProductPlan

JUNE 5, 2020

Now, we’ve evaluated top picks based on course content, reviews, communities/groups around the certifications, and industry recognition. The Product Leader Certificate requires a little more PM experience and demands competence in DevOps, data analytics, and hard technical skills. We’ve scoured the certification landscape.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . UX studio is an established design agency helping companies worldwide design impactful digital experiences.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Usersnap

FEBRUARY 6, 2020

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Our blog regularly updates to bring you more knowledge and best practices. Top blogs to follow to ensure continuous customer experience improvement. It’s also free to download.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Userpilot

AUGUST 11, 2022

Some soft skills required for a customer success manager position include leadership, problem-solving, communication, empathy, industry knowledge, technical savviness, and collaboration. Technical savviness. Customer success teams are responsible for ensuring your customers achieve their desired outcomes while using your product.

Feedback Software 91

Feedback Software Research Software Analytic Tools User Testing 91

Userpilot

MAY 12, 2022

A series of SEO blog posts enhanced with screenshots and containing CTAs will help you attract new users and can be used for sales, marketing and customer support. Blog posts : SEO content is easy to share and allows you to present new features in more detail. Blog posts for new product announcement best practices.

Feedback Software 93

Feedback Software Research Software Product launches User Testing 93