Alchemer Mobile

APRIL 22, 2021

Brands in the Business Services category faced diverse 2020 challenges. Brands focused on shipping faced challenges with cadences parallel to the impacts on local and national supply chains. Others (like brands in security and monitoring) faced few new challenges outside of their regular business patterns.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software Research Software 246

Alchemer Mobile

JUNE 16, 2020

If there’s one industry that was impacted the most by COVID-19, it might be the travel industry. One of the primary locations that travel brands interact with customers is through their mobile apps. Usually, this is the easiest place for customers to quickly make changes to flight reservations and travel plans.

Travel 147

Travel Feedback Software User Testing Customer Feedback 147

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? Luckily, we’ve got the data to help you see exactly how others in your category are performing. We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance. Food & Drink.

Travel 147

Travel Finance Research Software User Testing 147

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. Use product tours to remove friction in the user journey discovered through product analytics. SaaS companies that successfully use product tours for user onboarding include Groupize , Userpilot, Attention Insight , Google Analytics, and Loom. Ready to dive in?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

OCTOBER 16, 2023

The Enduring Obsession: Big Brands and NFTs — A Tale of Hope and Uncertainty NFTs: A Shaky Start for the Big Fish When it comes to the world of NFTs, even the biggest brands are not immune to the initial turbulence. Major brands, like GameStop, once hyped up their NFT marketplaces, hoping to ride the NFT craze to success.

Branding 112

Branding User Testing Customer Experience Data Visualization 112

Userpilot

JUNE 8, 2022

Brand monitoring is a crucial part of any product’s development process. Being up to date with customer feedback is more important than ever as it gives you direct insights into what people think and feel, without you pushing them to say it. What is brand monitoring? How can brand monitoring help your business?

Customer Feedback 100

Customer Feedback User Testing Feedback Software Branding 100

Alchemer Mobile

MARCH 23, 2022

Christy and Ashley share findings from Apptentive’s annual mobile app engagement benchmark report , which is based on data from more than 1 billion mobile consumer voices. They share insights applicable across the mobile landscape, as well as benchmarks specific to your industry.

Data Visualization 246

Data Visualization Entertainment Healthcare Webinar 246

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets.

User Testing 87

User Testing Data Visualization Feedback Software Research Software 87

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. What is consumer-generated marketing?

User Testing 81

User Testing Feedback Software Analytic Tools Data Visualization 81

Userpilot

APRIL 11, 2023

According to available retention data, the media industry and professional service providers enjoy the highest average customer retention rate by industry (84%), while the travel and hospitality industries have the lowest (55%). SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization User Testing 92

Userpilot

MARCH 19, 2021

Setting up customer behavior analytics for your product can give you great insight on how users interact with your brand and where you can start making changes that drive product-led growth. The What, How, Who and Why of Customer Behavior Analytics. What are Customer Behavior Analytics? Understanding the ‘How’.

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

Alchemer Mobile

APRIL 30, 2020

Watch our latest webinar where Robi Ganguly, Apptentive CEO and Co-founder, and Christy Culp, Apptentive VP of Customer Success, share exclusive data and key insights from our 2020 Mobile App Engagement Benchmark Report. We discuss mobile engagement data specifically in the following categories: Sentiment analysis.

Research Software 147

Research Software Data Visualization Webinar Product Research 147

The Product Coalition

NOVEMBER 1, 2022

Digitalization has transformed the way people live, work, and travel. However, people find it hard to identify how tourists spend on travel and other leisure activities in a savvy-tech world. Understanding consumer behavior in tourism in the digital transformation has been critical for travel agencies and hoteliers.

Research Software 97

Research Software Feedback Software User Testing Travel 97

Alchemer Mobile

APRIL 28, 2021

issues with supply chains, global price drops, and budget constraints impacted each brand differently. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Depending on industry (energy, manufacturing, security, et.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

freshtrax

AUGUST 20, 2019

As the venue for the quickly approaching Rugby World Cup (RWC) in September 2019 and 2020 Olympic Games, Japan is gearing up for a great influx of inbound travelers. We have to translate everything to Japanese—sales reports, marketing documents, and websites. Was it easy to introduce your services to them?

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. In reality, our data shows that brands only hear from less than 1% of their customer base, which we call the “vocal minority.”.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

ProductBoard

AUGUST 1, 2017

When he came aboard, he was already well versed in making product decisions based on data from surveys, user research, and conversations with prospects. Yet he’d also seen how all of the time and money spent collecting this valuable data culminated in a Word doc, Powerpoint, or PDF that would quickly get buried, never to be seen again. “We

Travel 40

Travel Data Visualization Feedback Software Research Software 40

Alchemer Mobile

DECEMBER 31, 2020

However, I’ll let our data speak for itself. 2020 Mobile App Engagement Benchmark Report. Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Retail & Shopping. Food & Drink.

Data Visualization 147

Data Visualization Marketing User Testing Feedback Software 147

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 86

Data Visualization UX Research Software Feedback Software 86

Userpilot

DECEMBER 13, 2023

Once you start implementing your UX strategy, keep testing and experimenting and use the insights to inform future iterations. This translates into higher customer satisfaction and brand loyalty. Second, it gives insights into the competitive landscape. Book the demo! What is a UX strategy? Ready to build your own UX strategy?

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Revulytics

SEPTEMBER 28, 2018

But as an intellectual property owner himself (among his trademarked properties is his name) he offered unique and relevant insights about the role of IP in his career – and how that role changed from his playing days to post-professional basketball, saying in this coverage : “I think as an athlete nobody can challenge your unique identity.

Analytic Tools 75

Analytic Tools Data Visualization Reporting Tools Product Research 75

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Efficient issue resolution with metadata and console log error recording Every once in a while, a storm may hit, and customers report issues or bugs.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Alchemer Mobile

MARCH 23, 2021

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. App retention can also be used as a trust signal around how well your brand knows its customers. How brands define “successful” retention is extremely dependent on the length of time measured. Annual Retention.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

Alchemer Mobile

MAY 19, 2020

Many brands today may think they build customer-centric products based on feedback from a majority, but they couldn’t be further from the truth. In reality, our data shows that brands only hear from less than one percent of their customer base , which we call the “vocal minority.”. Retail & Shopping. Food & Drink.

Feedback Software 147

Feedback Software Product Research User Testing Feedback Loop 147

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. It also granted us extensive expertise across various industries and niches, such as fintech, travel, education, healthcare, and more. It increased the booking rate by an impressive 200%.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

UX Planet

FEBRUARY 1, 2024

The most common Dark Patterns are: Confirmshaming When you have to activate an option or sign up for a service, otherwise, you are made to feel guilty, ashamed, foolish, or like a bad person. The data can then be sold to third parties for advertising purposes. No Travel Insurance Required’ is located between the countries of residence.

UX 83

UX Travel Download Advertising 83

freshtrax

JULY 23, 2019

Looking at quantified insights, however, shows us what conditions facilitate the demands of daily life in Japan, and we can begin to understand consumers as individuals whose lives have a margin for change and innovation. This means that you might want to change your tone of voice accordingly for your brand communication. OECD, 2019 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

DISQO

JULY 23, 2019

The whims of millennials are challenging established industries and forcing traditional brands to scramble. What’s old is really old, and what’s new will be forced to get newer as the playing field where brands meet consumers is seismically transformed. How can brands build for the future when your strategy is stuck in the past?

User Testing 40

User Testing Branding Data Visualization Product Research 40

DISQO

JULY 23, 2019

The whims of millennials are challenging established industries and forcing traditional brands to scramble. What’s old is really old, and what’s new will be forced to get newer as the playing field where brands meet consumers is seismically transformed. How can brands build for the future when your strategy is stuck in the past?

User Testing 40

User Testing Branding Data Visualization Product Research 40

Usersnap

JULY 16, 2021

Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. Soon after, its studies also focused on service expansions and acquisitions. While seemingly clear enough, acquiring such data is multi-tiered. How can tech and available data enhance research initiatives?

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Antwak Blog

MARCH 26, 2021

Although e-learning was merely a choice for students, particularly those who could not travel to their education faculty, e-learning was effectively required by the pandemic as a fair and safe alternative for perpetuating education during a time of lockdown or quarantine. Learning Analytics : Leveraging Data to enhance learning.

Embedded Analytics 52

Embedded Analytics Data Visualization Artificial Inteligence Analytic Tools 52

Userzoom

JUNE 9, 2020

One of the worst hit by this is the travel industry. However, uncertainty in where and when people can travel has meant that their planning and decision-making is taking a lot longer, with ambiguity around where people are even allowed to travel. Or what if the user feels less comfortable travelling to these locations?

User Testing 121

User Testing Product Research Research Software UX 121

Intercom, Inc.

JUNE 19, 2018

Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. Moreover, when new innovations are developed for the customer support industry, they are often framed as a way to cut costs rather than offering better service. Their guest is suffering if our app doesn’t work.”.

Reporting Tools 216

Reporting Tools Research Software User Testing Customer Experience 216

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. And I actually ended up traveling around teaching windsurfing for about eight years before becoming a designer. Karthik: Wow.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

DISQO

DECEMBER 18, 2018

The whims of millennials are challenging established industries and forcing traditional brands to scramble. What’s old is really old, and what’s new will be forced to get newer as the playing field where brands meet consumers is seismically transformed. How can brands build for the future when your strategy is stuck in the past?

User Testing 40

User Testing Branding Data Visualization Research Software 40

nulab

JANUARY 26, 2022

Try using visualization tools to brainstorm what you hope to accomplish this year. They’re not quite as convenient as having superpowers, but visuals can help you organize your thoughts and find patterns among your ideas. With a few adjustments, it’s equally effective as a brainstorming tool. Unsure of where to begin?

Data Visualization 94

Data Visualization Travel Customer Experience Analytic Tools 94

Usersnap

APRIL 12, 2019

Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. Soon after, its studies also focused on service expansions and acquisitions. While seemingly clear enough, acquiring such data is multi-tiered. How can tech and available data enhance research initiatives?

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110