Alchemer Mobile

MARCH 22, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. Download the full 2022 Benchmark Report here. stars and Food Services apps averaging 4.59 Data included: Ratings and reviews.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

Alchemer Mobile

APRIL 9, 2020

Mobile apps in the Food and Drink category have experienced radical change these last few weeks. The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. Why is your app rating decreasing?

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Alchemer Mobile

MAY 14, 2020

Mobile apps in the Media category have experienced an uptick in traffic these past few weeks and months as people scramble to get their hands on the latest news regarding coronavirus. So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Why is your app rating decreasing?

Research Software 208

Research Software Feedback Software User Testing Customer Feedback 208

Intercom, Inc.

MAY 18, 2021

Hence they look to industry analysts to explain what’s going on in their area, so they can learn about what’s changing in the industry, and what new tools and technologies have emerged. 58% of respondents believe that customers prefer conversational, messenger-based engagements with brands. Customers are expecting it now.

Research Software 210

Research Software User Testing Customer Feedback Reporting Tools 210

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Alchemer Mobile

SEPTEMBER 3, 2020

This summer, our team looked at how COVID-19 has impacted mobile app usage patterns by industry. Key findings from our research include: Looking at DAU over time is the best way to understand drastic changes in app usage. For apps in the hardest-hit industries, DAU is down 60-75%. Higher frequency of app usage.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Alchemer Mobile

JULY 16, 2019

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. This initiative results in 900,000 app downloads in less than a year, a 130 percent boost in online sales, and a 76 percent increase in app usage. Scenario 3: Using futuristic technology can pay handsomely.

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

The Product Coalition

DECEMBER 21, 2020

Download the Design Validation Checklist: Download the Ultimate Design Validation Checklist Idea validation can help you let go of the ideas that aren’t worthy of your time, money, and effort and move on to bigger and better things. We’ll explore how you can test and research ideas for your product, service, or business model.

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User Testing Product Research Research Software Feedback Software 156

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. In response, consumers interacted more with brands through their apps.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

UX Planet

DECEMBER 19, 2023

I’m at a point in my career, where I’ve been fortunate enough to have shipped quite a few brand new products/applications, and also have been involved in quite a few redesign endeavors, for products that had been either “shelved/backlogged” or been in the market for a considerable amount of time (and in dire need of a full “re-engineering” process).

Feedback Software 90

Feedback Software Analytic Tools User Testing Research Software 90

Usersnap

MAY 17, 2023

But what if I told you there’s a game-changing solution? Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. That’s where website annotation tools come into play! website.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

UX Planet

JANUARY 24, 2024

I decided to compile a list of all the apps, websites, and paid services that I find useful and worth investing in as a UX/UI designer. ChatGPT AI tools are highly effective for data analysis. Moreover, when it comes to user research, you’re required to analyze a huge amount of data.

Research Software 52

Research Software UX ChatGPT Data Visualization 52

Userpilot

APRIL 26, 2022

Want to accelerate your SaaS product but don’t know how to drive adoption? In the SaaS industry, the median activation rate is 17%, while the median user growth rate is 4%. Resource centers provide in-app self-service support so that users are empowered to self-diagnose and solve their own issues quickly. Time to value.

Analytic Tools 92

Analytic Tools Research Software Onboarding KPIs Data Visualization 92

Roman Pichler

AUGUST 11, 2020

The overall example I use to illustrate the mistakes is a healthy eating app that helps its users improve their eating habits and live more healthily. Examples : “Offer a weight loss mobile app”, “Become the number one weight loss app provider”. Vision Captures Product Idea or Business Objective.

Vision 303

Vision User Testing Research Software Product Research 303

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? Userpilot is a product growth platform. It helps create in-app experiences to optimize user conversions. How to create an effective conversion path Ready to build a successful conversion path for your SaaS product? Let’s get to it!

Research Software 81

Research Software Feedback Software User Testing Reporting Tools 81

Department of Product

OCTOBER 12, 2023

Is freemium the most effective monetization model for SaaS businesses? Meanwhile, a new product we came across this week imagines a future where your desktop isn’t a cluttered mess full of screenshots, downloads, folders and other random, disorganised files. Rich Holmes here. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

Alchemer Mobile

AUGUST 22, 2019

Ratings and reviews are the lifeblood of the mobile app world. They provide social proof and are responsible for making the first impression on a customer when they encounter your app in the app store. Jumping from two-stars to three-stars in the app stores can increase conversion by up to 306 percent.

Feedback Software 131

Feedback Software Research Software User Testing Customer Feedback 131

Intercom, Inc.

AUGUST 21, 2019

Online marketing content has long been dominated by brands creating product descriptions, how-to guides, branded articles, and blog posts to promote their business. These include traditional editorial review sites such as Techradar and PCMag , which often review both software and tech gadgets. Influencer review sites.

Software Review 172

Software Review Technical Review Reporting Tools Research Software 172

Userpilot

OCTOBER 15, 2021

You should keep best practices, including focusing on one CTA and design consistency and staying on brand, in mind throughout your campaign. Don't forget about onboarding welcome emails – pair it with in-app guidance to shorten the learning curve and help users adopt your product much easier and faster.

Feedback Software 86

Feedback Software Research Software Product launches User Testing 86

freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. Mercari has 75M+ downloads and 45M+ downloads in Japan and the U.S.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

The Product Coalition

JULY 16, 2022

The Gartner Group studied that most of the SAAS platforms today lose 75–80% of customers while Onboarding. an interactive tour app? User onboarding is a system that actively guides users to find new value in the product you are creating. You determine that by researching the Ideal customer profile.

Framework 127

Framework Research Software Customer Experience User Testing 127

Userzoom

MAY 12, 2020

In our brand new ebook, How COVID-19 is changing the digital healthcare landscape , UserZoom’s team of digital healthcare solutions experts provide a detailed look into how healthcare organizations are using UX research to rapidly adapt—and continue to hit business goals—during this crisis-driven economy. Download ebook.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

Alchemer Mobile

NOVEMBER 9, 2022

If you can’t explain what makes your favorite apps great from a technical, marketing, and product perspective, chances are you have some learning to do. Mobile App Management Blog by Apperian. Tools like Apptentive are here to help make the process easier. To read about all 12 product management myths download this guide.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

Userzoom

MAY 20, 2020

offers some best practice advice on how researchers who are used to in-lab, in-person UX research can transition to remote, while still remaining user-centric. Director, Research Partner, discusses the skills you need to successfully design and conduct remote research studies. You can download the full webinar below….

User Testing 120

User Testing Research Software Customer Feedback Technical Review 120

Product Innovation Educators

OCTOBER 30, 2023

First, I do internet research. I go out into the field with customers and see what solutions they’re using today and what problems they’re facing. It was a technological marvel. The hardest use case to define is when you’re trying to invent a brand new category and your competition is non-use.

User Testing 123

User Testing Reporting Tools Customer Experience Research Software 123

Alchemer Mobile

JULY 2, 2019

Take a quick look, and then download your own copy for the entire set! Instead, you should conduct customer research, ask great questions, and facilitate all aspects of the internal decision making process across teams. Listen to your customers’ wants and needs, then build solutions to meet those desires.

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Product Research User Testing Feedback Software Product Management 198

Intercom, Inc.

JUNE 14, 2022

These messages notify users of useful information, including new product or app features, unread messages, special offers, among other timely updates. . Done well, push notifications are highly effective and engaging marketing tools that inspire users to take specific calls to action. What is a mobile push notification? .

Research Software 118

Research Software User Testing Messaging Government 118

Product Innovation Educators

JULY 18, 2022

Today we are exploring technology-driven vs. market-driven innovation. There are times that a technology comes first and later a problem associated with a market need is found that the technology addresses. 3:21] How do you view the value of pure research and market-driven research?

Research Software 108

Research Software Feedback Software User Testing Marketing 108

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userzoom

APRIL 17, 2018

We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. How do we build an app for multiple use cases? In terms of visual design, we’ve already polished the popular apps to the moon and back!

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

ProductPlan

APRIL 9, 2020

What is Qualitative Research? This form of user research fills in the gaps that hard data can’t. Qualitative Research Methods. The best qualitative research method for your product depends on a variety of factors. Useful for breaking into brand new markets. What other solutions do you know of/have tried?

Product Research 103

Product Research User Testing Research Software Data Visualization 103

Usersnap

NOVEMBER 6, 2020

Did you know that technical issues are the number one reason people delete apps off their phones? More than 90% of the downloaded apps are deleted after one use. Also, you need to make sure that you get the right hosting platform so that your website’s performance experience no lags. That’s right! This is why UX matters.

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Feedback Software Research Software Weak Development Team UX 111

The Product Manager Coach Blog

SEPTEMBER 5, 2023

Plus, don’t forget to download the free guide, 10 Tips for Being a Better Product Manager , at the end of this post! Every connection you make is a potential solution to a problem you haven’t encountered yet. It includes tech enthusiasts, market researchers, and even end-users. Drive brand awareness.

Research Software 52

Research Software Feedback Software User Testing Product Management 52

Usersnap

JULY 18, 2022

Why Should SaaS Companies Adopt Floating Action Buttons? Floating action buttons are UI controls for Android and web-based apps. A floating action button is a tool that allows users to navigate the key parts of an app or website. Usually, floating menu plugins display as a circular icon with the app’s color scheme.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

AUGUST 6, 2023

In this guide, we’re going to go over why the omnichannel customer experience is important and how you can build a consistent brand experience across multiple channels to keep customer satisfaction levels as high as possible! Build loyalty. User acquisition. Increases LTV.

Customer Experience 73

Customer Experience User Testing Customer Feedback Feedback Software 73