BrainMates

JULY 2, 2025

This may mean more assistance is needed to get these customers onboarded and more attention needs to be given to product education, especially when releasing new or changing old features. The good news is the brand of your product is likely to be strong (or at least pervasive) in the market at this stage.

Onboarding KPIs

UX Planet

MARCH 3, 2025

Key Design Considerations: Personal Branding: Clients hire people, not just work. Educational Websites Purpose: Online learning platforms and course websites facilitate knowledge-sharing through videos, text, and interactive elements. Designers, writers, and freelancers often use these to attract clients and opportunities.

Reporting Tools

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking

UX Planet

JUNE 20, 2025

This article is for every curious beginner, every senior designer looking ahead, every AI educator, and every founder or VP seeking a competitive edge. You define a brand personality, and AI drafts your content, emails, and onboarding. This is a call for every designer, founder, educator, and business builder.

Research Software

Userpilot

OCTOBER 19, 2024

By consistently delivering high-quality experiences, you will create loyal customers who stick to your brand and contribute to its long-term success. Helps spread positive WoM Happy customers are more likely to recommend a brand to friends and family based on their positive experiences. Userpilot review on G2.

Customer Satisfaction

Userpilot

JULY 24, 2025

Let’s break down what the customer lifecycle refers to: key stages from the first moment someone finds your brand to when they become loyal advocates. Potential customers first come across your brand : maybe through a LinkedIn post, a webinar, a Google search, or a podcast mention. What are the customer lifecycle stages?

Analytic Tools

UX Planet

JUNE 19, 2025

Real-World Use Cases Immersive UX is transforming sectors beyond gaming: Credit —  Source Healthcare: AR-guided surgeries and training Education: Virtual classrooms and labs Retail: AR try-on experiences Manufacturing: Work instructions via smart glasses Field Service: Hands-free manuals Smart Factories: 3D dashboards for monitoring 8.

Data Visualization

AB Tasty

JULY 3, 2025

Follow Ruben David Mannheim David Mannheim is a digital experience strategist with over 15 years of expertise helping brands like ASOS, Sports Direct, and Boots elevate their conversion strategies. More quality than quantity,” David explains, “and more recognition of the intangibles—not just the tangibles—puts brands in a much better place.”

User Testing

Userpilot

APRIL 16, 2025

Customization option: Tailoring elements like branding and custom fields lets you align the help desk with your products look and feel. It combines analytics, session replay, engagement flows, and surveys, enabling you to deliver personalized onboarding and product education seamlessly.

Analytic Tools

Gainsight

DECEMBER 18, 2024

This level of personalization will not only enhance customer satisfaction but also solidify bonds between customers and brands, paving the way for a more engaged and successful customer journey. This integration not only streamlines the experience but also enhances customer confidence as they engage with your brand.

Reporting Tools

UX Planet

JANUARY 29, 2025

The purpose of this challenge was to design appealing empty state pages for an educational platform. Education application Empty screendesign Challenge Overview As a product designer at an educational platform , my task wasto: Design informative and engaging empty statepages. Ensure visual consistency with the platforms brand.

Education

Innovatemap

JUNE 18, 2025

They self-educate, self-serve and expect to get 80-90% of the way through their journey before ever talking to sales. They trust peers over brands, and increasingly rely on AI tools to assess value before booking a demo. Millennial and Gen Z buyers now influence the majority of B2B buying decisions.

Outbound

Usersnap

DECEMBER 18, 2024

Usersnap Usersnaps changelog does more than list updates it visually engages , educates , and connects with users. Visual Walkthroughs for Immediate Understanding Every update is paired with visuals or videos, like the custom feedback branding update, showcasing how users can personalize their feedback tools.

Data Visualization

UX Planet

MARCH 15, 2025

Im proposing a well-rounded model of specialization (beyond T-shaped, etc) that encompasses not just craft but also domain expertise (and more), as traditionally non-technical industrieslike healthcare, education, and governmentgrow their technical teams. But it helped to consider this through the lens of branding and sales.

Research Software

Userpilot

MAY 17, 2025

Localize onboarding and feature education Localized onboarding helps users understand your product and derive immediate value from their first interactions with your app. Use a platform like Userpilot to simplify your customer education flow. This makes it easier to trigger behavior-based onboarding or promotions.

Analytic Tools

UX Planet

JUNE 1, 2025

Acquisition: Discovery and Attraction of IdealUsers In the acquisition phase, the goal is not simply to attract as many users as possible but to identify and engage those most likely to become loyal customers and brand advocates.

User Testing

UX Planet

DECEMBER 6, 2024

Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals?

Feedback Software

Userpilot

DECEMBER 31, 2024

You can customize every element so the look and feel align with your brand image. Add different types of modules and educational resources Userpilot supports a variety of content formats, including articles, case studies, videos, webinars, and more. Customizing search functionality in Userpilot resource center.

Embedded Analytics

Userpilot

JULY 12, 2025

For example, we can spot when a cohort’s engagement dips, diagnose the root causes, and launch targeted campaigns, like re-engagement emails , to boost customer satisfaction and brand loyalty. Key types of behavioral segmentation I use I rely on several types of behavioral segmentation to get a comprehensive view of our users.

Analytic Tools

Userpilot

JULY 23, 2025

Low initial engagement from students or educators Users getting lost or stuck in the platform Onboarding isn’t personalized to different user roles Lack of visibility into where users drop off How do you currently encourage feature adoption post-onboarding? Higher education tools (e.g., K-12 platforms (e.g.,

Analytic Tools

Userpilot

JULY 23, 2025

Low initial engagement from students or educators Users getting lost or stuck in the platform Onboarding isn’t personalized to different user roles Lack of visibility into where users drop off How do you currently encourage feature adoption post-onboarding? Higher education tools (e.g., K-12 platforms (e.g.,

Analytic Tools

Userpilot

OCTOBER 10, 2024

The survey also allows for basic customization, such as branding colors. It focuses on how you plan to use the tool—whether for work, education, or personal projects. The transition from completing setup to landing on a generic home screen without guidance leaves room for improvement.

Onboarding KPIs

Userpilot

JULY 12, 2025

Customizability: The design team could customize all the in-app elements to make the flows match the branding. Tooltip in Amplemarket app educating users on Duo Copilot feature. No-code solutions: Non-technical teams could set up flows and monitor engagement without involving the engineering team.

Data Visualization

Userpilot

JULY 22, 2025

Without a unified view of the customer journey, you end up making educated guesses instead of confident decisions. Adding branded email signatures in Userpilot. Multiple domains/subdomains: Send from different branded addresses for different teams or regions. Did that rescue campaign actually reduce churn ?

Onboarding KPIs

Gainsight

APRIL 11, 2025

Educational programs (including live events) that drive onboarding, adoption, and more. Then, work on a realistic plan for creating new content, with a clear calendar for creating educational resources, discussions, live events, and gamification to encourage ongoing engagement. Personal brand-building opportunities.

Customer Feedback

Userpilot

JANUARY 15, 2025

Heres a quick look at how to send a series of well-structured automated onboarding emails to keep new users engaged and educated. Firstly, I like how the onboarding email’s design matches Miro’s branding. Therefore, you should send a sequence of value-focused onboarding emails with each building upon the last.

Onboarding KPIs

Usersnap

DECEMBER 20, 2024

In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Then these elements dont just explain updates; they invite users to engage, learn, and stay excited about whats your next big thing! Ready to elevate your product communication game?

Data Visualization

Userpilot

MARCH 30, 2025

Social media: Announcing updates and news, building a community, sharing educational content, and providing support (directly or indirectly). Just ensure you maintain consistency across channels to reinforce key messages and brand values. Ready to create a robust mobile app engagement strategy?

Analytic Tools

Userpilot

JUNE 20, 2025

Compile your educational resources into a standalone knowledge base that acts as a customer service platform. Customize your survey to match your brand and define custom audiences, segments, timing, and targeting rules to trigger the surveys. Take advantage of the advanced customization options to style your in-app guidance materials.

Analytic Tools

Userpilot

MAY 30, 2025

Userpilot also lets you customize your resource center to fit your brands aesthetics. – Erin Gordy, Director of Customer Success at Chargezoom Productivity improvements: Customer emails per CSM went from 37+ per day to just 34 thanks to the automation of user education and support. Userpilot reduced a ton of time with emailing.

Feedback Software

Userpilot

JUNE 30, 2025

86% of customers say they’d be more likely to stay loyal to a business that invests in onboarding content that welcomes and educates them after they’ve bought. Here’s a quick look at how to send a series of well-structured automated onboarding emails to keep new users engaged and educated. Grammarly onboarding email template.

User Testing

Userpilot

JULY 10, 2025

For example, you might send a biweekly newsletter to educate subscribers about your product and share industry best practices. Add a custom signature to personalize the message and reinforce your brand. Unlike bulk campaigns such as newsletters, behavioral emails are triggered by specific user actions.

Analytic Tools

Userpilot

JUNE 30, 2025

Pro tip: Add a team member’s face in the welcome video to humanize your brand and encourage trust. Centralize onboarding videos in a library for continuous education We recommend creating a hub that acts as a one-stop learning destination. Embed a video in modals with Userpilot.

Onboarding KPIs

UX Planet

JUNE 13, 2025

If there is one field that could benefit from human-centred, as well as educated professionals, it’s that one — think of it as applying dark patterns for the public good, like white-hat designers for democracy.) But much of that has already been written elsewhere (though perhaps less about designers in politics).

User Testing

Gainsight

DECEMBER 16, 2024

The post-sales experience, when customers need to be onboarded, educated, understood, and fully enabled with the new capabilities theyd purchased, was often overlooked. Growth was the crown jewel of valuation, but it often came at a cost: a lack of focus on what happens after the deal is signed.

Customer Experience

UX Planet

JUNE 30, 2025

Source: The Financial Brand / MMA Banks around the world rolled out AI-powered personalization features in 2024. The app then prompts the user with an “intervention flow,” asking extra questions and showing educational warnings to “break the spell” of scammers. It can also escalate to a human fraud specialist via chat.

Data Visualization

Userpilot

JUNE 29, 2025

Education-first approach: With ClickUp University, product demo links, help docs, and a Facebook community, I felt incentivized to learn the product before using it. Airtable Airtable’s email focuses more on “motivating” rather than educating. What can be improved? A clear primary CTA would lead me to the activation stage faster.

Onboarding KPIs