Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Mind the Product

JULY 6, 2020

With COVID continuing to put paid to our plans and the voice of Ross from Friends ringing in our ears, we’ve pivoted our ever-popular San Francisco and Hamburg conferences to bring you our brand new, online product event – #mtpcon Digital.

Events 103

Events Branding Product Management Product Manager 103

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

The Accidental Product Manager

APRIL 19, 2021

If there is one job that most product managers would not want to have these days, it would to be a product manager for an independent book store. However, independent bookstores are still in business and it’s because of what their product managers have done that they are still around.

Books 118

Books Product Management Product Manager Events 118

Userpilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

The Accidental Product Manager

JANUARY 8, 2024

Complicated products have to deal with many challenges Image Credit: Emms Benitez As product managers, we all want to be responsible for products that our customers really, really want. That’s why being a lingerie product manager sounds like a very good job. What is a product manager to do?

Product Management 73

Product Management Product Manager Transportation Management 73

Alchemer Mobile

MAY 31, 2024

Picture this: customers who feel truly heard are not just passive participants but enthusiastic advocates for your brand. They engage more, they stay longer, and they actively promote your products ( this is especially true for customers on mobile! ). Why do brands struggle with closing the loop?

User Testing 130

User Testing Product Research Feedback Software Customer Feedback 130

Alchemer Mobile

MARCH 8, 2022

Simply put: Customer engagement refers to the relationship and interactions customers have with a brand across all touchpoints and steps along the customer journey. Strong customer engagement means customers interact with the brand in more meaningful ways, further building loyalty. More brand evangelists. Increased sales.

Customer Feedback 279

Customer Feedback User Testing Customer Experience Data Visualization 279

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MAY 1, 2024

Are you planning to build a community for your product but are intimidated by the amount of work needed? Building a community is no walk in the park, but creating a brand community around your product can be easy and even fulfilling as long as you stay focused on your goals. This way, you can use your resources efficiently.

Feedback Software 102

Feedback Software Customer Feedback User Testing Customer Experience 102

The Product Guy

DECEMBER 15, 2019

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. The Best Product Person & The Best Product Leader. In this role, Gaudio drives the strategy behind roadmap management, agile product development, and cross-functional communication.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. In fact, most brands only hear feedback from about one percent of their customers.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

DECEMBER 13, 2021

Wondering which product management KPIs help you get better product growth insights ? Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. Key product management metrics and KPIs.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

The Accidental Product Manager

FEBRUARY 15, 2021

Perhaps this is where the department store product managers could come in. Do they hold the secret to getting online products into real customer’s hands? Let’s face it, it’s been hard to be a department store product manager for the past few years. Why Department Stores Have Become Attractive.

Product Management 105

Product Management Product Manager Management Management 105

The Product Manager Coach Blog

SEPTEMBER 5, 2023

In the world of product management, where technical acumen, strategic vision, and people skills intersect, there’s an often underutilized asset that many PMs overlook: the power of networking. Plus, don’t forget to download the free guide, 10 Tips for Being a Better Product Manager , at the end of this post!

Research Software 52

Research Software Feedback Software User Testing Product Management 52

Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. Before joining Google, Neha worked as a Management Consultant at Essex Product Consulting, where she helped organizations build products. To help us, Neha Bansal is with us.

User Testing 94

User Testing Customer Feedback Customer Experience Product Management 94

The Product Coalition

JUNE 10, 2022

Objective 1: Promote and advertise Black Friday as one of a kind event of the year. Strategy: Actively endorse Black Friday on different channels- offline & online Design a theme for Black Friday e.g. promoting small and mid-size businesses of certain product categories etc. Enjoy learning!

Onboarding KPIs 131

Onboarding KPIs Customer Experience User Friction Product Management 131

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

NextBigWhat

DECEMBER 5, 2021

An amazing product, not a good product. You can’t be a brand with just using stock imagery, and it goes the same for product. 99% of entrepreneurs in CPG fail because they don’t build a BRAND, even if they had a good product. An amazing product, not a good product.

Branding 52

Branding Differentiation Messaging Customer Experience 52

Userpilot

MAY 27, 2024

Customer perception can make or break your brand reputation. Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Track behavioral data : Use feature tagging and event tracking to analyze product usage.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Product Innovation Educators

MARCH 25, 2019

Learn how to cut through the noise and make human connections presenting new products. A lot of new products are announced at trade shows and other events, such as CES for consumer electronics, International Builders Show for construction materials, and the National Association of Music Merchants for all things musical.

Presentation 72

Presentation Events User Testing User Friction 72

The Product Coalition

AUGUST 2, 2018

There are product management conferences that shake things up, and we’ve compiled a list of our top picks. FRONT: CONFERENCE FOR UX AND PRODUCT MANAGERS Front is a conference for designers and product managers that takes place annually in Salt Lake City, Utah. We know many industry conferences can get old.

Events 60

Events B2B UX Workshop 60

Alchemer Mobile

MARCH 9, 2022

Frankly, the answer to that question is this: For most brands, customer retention is a nut they still haven’t cracked. What many don’t realize is that customer retention can be largely managed with a few simple improvements to their app’s customer experience. We all know that retaining customers costs less than acquiring new ones.

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264

Ronke PM

OCTOBER 5, 2023

This revelation was the "aha moment" most Product Managers dream of, and it was only achievable because I fully immersed myself in their world. To further assimilate, learn and grasp their customers' experiences, product teams and their interdisciplinary partners implement and participate in the following customer experiences.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Userpilot

MAY 15, 2024

Appcues is a digital adoption platform offering a two-way integration with Amplitude to sync event data and use Amplitude analytics for user segmentation. Productboard is a product management platform with a bi-directional Amplitude integration to make data-driven product decisions using customer insights.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

The Accidental Product Manager

MAY 23, 2022

Cigarette product managers see change coming and are trying to prepare Image Credit: Lacey Krusmark. Just imagine if you were a cigarette product manager. You are responsible for a product that is both addictive and reviled. Young people seem to getting the message and are less likely to start to use your products.

Product Management 65

Product Management Product Manager Management Management 65

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. But great documentation doesn’t happen by accident.

Document 98

Document Analytic Tools Feedback Software User Testing 98

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

The Product Guy

SEPTEMBER 11, 2017

Nominate a great product manager you know today @ [link] ! Thank you to everyone who made it to our latest roundtable meet-up of The Product Group at iHeartMedia , with food and drinks sponsored by People10 , as well as to our other sponsors, Yext , BKLYN and many more. Jeremy Horn The Product Guy. Learn more @ [link].

Product Management 90

Product Management Product Manager Management Management 90

The Product Coalition

FEBRUARY 27, 2023

YML partnered with Champion to evolve the iconic brand for a new generation. Fueled by product insights and strategy, the work exceeded every key metric. These plans outline event names, triggers (when the event is fired), and any parameters associated with the event — like page names, item names, etc.

Data Visualization 125

Data Visualization Customer Feedback Customer Experience Analytic Tools 125

Alchemer Mobile

JUNE 16, 2022

It’s much easier for them to simply uninstall an app and move on to the next alternative rather than trying to communicate with a brand and troubleshoot the issue. On the flip side of this, product managers often feel overwhelmed by the idea of sifting through and making sense of the sheer amount of mobile feedback.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. On average, most brands only hear from less than 1% of their customers surveyed.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

OCTOBER 17, 2023

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. You can tailor your products and services to meet user’s individual needs.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. They tell you how attached your users are to the brand and would recommend it to their friends/colleagues. Let’s dive right into it!

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

OCTOBER 10, 2022

If you’ve been in the SaaS space for a bit, you must have heard about Product NPS, but what exactly is it? And how can product managers use it to develop great products? Collecting product NPS data accurately. To reap the benefits of the NPS, there are some good practices to follow for product managers.

User Testing 98

User Testing Feedback Software Onboarding KPIs Analytic Tools 98

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Revulytics

DECEMBER 16, 2019

2019 was a great year to be in product management. LinkedIn listed Product Designer and Product Owner in the 10 most promising careers of 2019 , with 80 percent more job openings year-over-year and a career advancement score of 9 out of 10. Industry, The Product Conference, Cleveland, OH. Mind the Product.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76