Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

UX Planet

JANUARY 13, 2024

This generation, born between 1997 and 2010 is at the forefront when it comes to embracing technology and their upbringing in an era is reshaping our perspectives on user experience (UX) and interface design. Growing up with devices has given them distinct expectations that demand an innovative approach to UX and design.

Research Software 90

Research Software UX Technical Review Data Visualization 90

UX Studio

MAY 30, 2023

As a brand or company, design plays a fundamental role in building trust. Additionally, society is paying more attention to a brand’s reputation. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. How to build trust through UX design? Why is trust important?

UX 97

UX Reporting Tools Research Software Data Visualization 97

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. UX designers refer to these predictable cause-and-effect relationships as the “laws” of UX design. In this article, we aim to introduce you to seven such quintessential UX design laws.

Data Visualization 81

Data Visualization UX Research Software Feedback Software 81

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. Creating a positive first impression with a warm welcome message and data-backed onboarding. What is user trust?

User Testing 98

User Testing Customer Feedback Customer Experience UX 98

Userpilot

MAY 21, 2024

At its core, what is UX design ? As we explore UX design , we’ll examine its essential role in creating products and how it differs from UI design. As we explore UX design , we’ll examine its essential role in creating products and how it differs from UI design. It’s a broad field that encompasses: Branding.

User Testing 52

User Testing Customer Experience User Experience Customer Feedback 52

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Why is it important?

Product Research 104

Product Research User Testing Research Software Data Visualization 104

UX Planet

FEBRUARY 1, 2024

Forced Disclosure In a Forced Disclosure, the user is manipulated into divulging personal information for a free or discounted offer that does not require such details for the actual transaction. The intention was to make it easier for users to connect with people they knew by sharing their contact information with LinkedIn.

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UX Travel Download Advertising 78

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

SEPTEMBER 28, 2022

What is the customer perception of your brand? Good customer perception improves the overall success of your business, enhances your brand image, ensures repeat purchases, and increases customer satisfaction and loyalty. Customer perception refers to the feelings, beliefs, and opinions that customers have about your product and brand.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. Focus on gathering the absolute minimum amount of information required. What is onboarding UX? Ready to get into it? Let’s get started!

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

UX Planet

FEBRUARY 19, 2024

By articulating the product’s purpose in clear and concise terms, we empower users to make informed decisions and see the relevance of the product in their lives. Dollar Shave Club differentiates itself by articulating its mission to provide high-quality razors at an affordable price, challenging traditional razor brands.

UX 52

UX Differentiation Customer Experience User Experience 52

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

Feedback Software 116

Feedback Software UX User Testing Embedded Analytics 116

UX Planet

JANUARY 4, 2024

cover design idea from 32 Little Big Updates We can all agree that Figma has changed how we work in UX/UI design, making everything simpler and all in one place. It positions itself as a comprehensive user research platform, aimed at helping teams gain deep understanding of their audience for more informed decision-making.

Feedback Software 52

Feedback Software Research Software User Testing Data Visualization 52

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

JULY 27, 2021

Onboarding UX patterns might just be the unsung hero of the SaaS world. But what are the must-have onboarding UX patterns to build an effective interactive walkthrough ? Onboarding UX patterns come in 3 varieties: annotated UX, embedded UX, and dedicated UX. Onboarding UX Pattern Categories.

UX 98

UX Customer Experience Data Visualization User Testing 98

Userpilot

SEPTEMBER 20, 2022

A defined word-of-mouth marketing strategy helps you encourage and accelerate conversations within your customer base that grow your brand. WoM marketing improves brand visibility by getting many people to talk about your brand. WoM marketing also builds trust in brands by providing proof of their usefulness.

Feedback Software 97

Feedback Software Branding Customer Experience User Testing 97

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. TL; DR. Notifications are used to inform users about product updates, enhance customer engagement , guide users throughout their customer journey , and collect valuable feedback. Passive notifications are purely informational.

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

UX Studio

OCTOBER 4, 2023

The trend also landed in UX writing some time ago, and well, it is definitely here to stay. Let’s dive a little deeper to see how we can benefit from this beautiful friendship between artificial intelligence and UX writing. UX Writing is Essential It is just essential to have good copy in a digital environment. What is AI?

Artificial Inteligence 73

Artificial Inteligence UX Research Software Data Visualization 73

Alchemer Mobile

DECEMBER 8, 2022

If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. When someone gives feedback (whether negative or positive), it’s critical to follow up. An example would be sending an app store Ratings Prompt so they’ll leave you a high rating and positive review.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Userpilot

MARCH 19, 2024

To retain users, continuous improvement of your UX optimization efforts is critical. This guide takes an in-depth examination of steps you can start implementing right away to improve your product’s UX optimization. Measure your UX optimization efforts. Why is constant UX optimization important?

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

The Product Coalition

MARCH 22, 2021

Nowadays, a company can’t compete on level ground with others in almost any field without hiring a UX/UX designer or collaborating with UX agencies. Demand generates supply, so there appear more and more UX design agencies. The high number of UX companies makes it harder to find the one that suits your needs the most.

UX 95

UX Research Software Feedback Software User Testing 95

Userpilot

MAY 30, 2024

Looking to track and improve customer sentiment for your brand? TL;DR Customer sentiment is the overall feeling your customers have about your brand. Understand positive sentiment drivers and boost customer loyalty. Personalize interactions to drive positive customer sentiment. Ready to begin?

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

UX Studio

SEPTEMBER 10, 2019

Creating and maintaining a brand strategy can turn into a never-ending struggle, but it can also provide a great deal of fun. In this post we created a guide on the steps to take in developing your brand strategy. But first, let’s define brand strategy! But first, let’s define brand strategy! Brand strategy defined.

Branding 63

Branding Weak Development Team Strategy Research Software 63

UX Studio: Product Management

OCTOBER 16, 2020

As a UX researcher, I’ve had many opportunities to collaborate with people from different roles. While doing so, I have realized that areas of customer service and UX — traditionally quite different things — have a lot in common. Customer service as a resource for UX. But what is good customer service?

User Testing 98

User Testing UX Customer Feedback Customer Experience 98

UX Studio

APRIL 25, 2019

Still, how users react to your brand strategy lies relatively out of your hands. Words, logos, brand colours just trigger things – their power resides in associations. Previous experience with a specific brand deeply influences the way people perceive it. Let’s jump into branding research! Takeaways on branding research.

User Testing 73

User Testing Product Research Research Software Data Visualization 73

UX Planet

JANUARY 9, 2024

Intuitive Information Architecture The organization of information should be intuitive, following a logical hierarchy. This involves thoughtful categorization, grouping related elements, and providing clear pathways to desired information or actions. Employ visuals, icons, and concise copy to convey information efficiently.

Feedback Software 86

Feedback Software Product Research Research Software Feedback Loop 86

Roman Pichler

OCTOBER 6, 2020

For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? Will the product make a positive impact on people’s lives, the wider society, and the planet, or will it at least not cause any harm ? What kind of user experience (UX) should the product give rise to? How will it benefit the company?

Product Research 265

Product Research Technical Review Feedback Software Research Software 265

The Product Coalition

NOVEMBER 16, 2020

One of the key use cases is to be able to nurture your own library over time but I feel like Spotify is making a better job at this so I inspired myself from their UX to improve Soundcloud’s. It requires too many steps to listen to one of my playlists compared to Spotify’s UX. Downloads” don’t make sense here.

Product Research 82

Product Research Positioning Customer Experience Research Software 82

UX Studio

OCTOBER 11, 2022

more if they receive a positive customer experience (CX)? What is the Difference Between UX and CX? How Does UX Help Digital CX? Digital customer experience, or digital CX, refers to all digital or online interactions between your brand and your customers. One Bad Experience is Enough to Abandon a Brand .

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

UX Planet

MAY 3, 2024

Meaning, create an excel spreadsheet, or a numbers document, or a google sheet, notion or coda document, whatever software package you prefer, where you keep track of all the positions you apply for. Always make sure to document the position you applied for, the date of the application, the source of where you found the position.

Research Software 86

Research Software Product Research Document Positioning 86

Intercom, Inc.

OCTOBER 10, 2019

We’re living in a moment when information feels dangerous, when social media seems to be ruining our ability to trust each other and to feel like there’s a future. A former librarian, Louis founded Argus Associates and co-founded the Information Architecture Institute and the IA Summit. Building with information. Short on time?

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Userpilot

JUNE 4, 2024

Today’s article shows you some of these principles and how to apply them in your UX design. Provide feedback through meaningful UI cues to drive positive user interactions. Interaction design principles are guidelines that help UX and visual designers create intuitive and engaging interfaces. Let’s get started!

Data Visualization 104

Data Visualization Feedback Software Research Software Analytic Tools 104

TechEmpower - Product Management

JULY 24, 2023

Where do you stand on your brand? Do you have a name, a logo, and have you thought about brand positioning? What are some examples of similar brands? How much member profile information do you need before allowing a user to register? How are you using geographic information? UI/UX design?

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UX Planet

JANUARY 16, 2024

Each text element plays a role in establishing an intuitive flow of information guiding readers through the content with ease and making it more accessible and visually appealing. The secondary purpose is to visually show the reader which pieces of information they should focus on. The rest of the text (sub-headlines, text body, etc.)

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UX Planet

FEBRUARY 5, 2024

It promotes a sense of inclusivity and equal access to information and services. Enhanced Communication: Accessible features, such as captions for videos or alternative text for images, ensure that information is communicated effectively to users with various disabilities.

Customer Experience 82

Customer Experience Research Software User Testing User Friction 82

UX Studio: Product Management

FEBRUARY 20, 2018

I had felt excited about e-commerce UX since I bought my first sneakers on eBay. As years went by, I became a UX designer and finally had the chance to make my dream come true. In early 2017, Société hired us to design their new e-commerce store where users could browse and buy collections of selected contemporary designer brands.

User Testing 109

User Testing UX Product Research Research Software 109