Productside

MAY 27, 2025

Productside | Product Management Courses & Training How WellNest Rebooted Product Strategy (eBook Preview) When product teams get stuck in backlog chaos, stakeholder noise, and reactive shipping, its not a process problem. Its a product strategy problem. But its product management journey has been far from smooth.

Product Strategy

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. This article will help reduce such churn by refining your product management and UX analysis approach. Even though they’re the ones using the product. How to start your UX analysis.

Data Visualization

Alchemer Mobile

JUNE 23, 2025

72% of shoppers would stay loyal to brands they loved even if it meant paying more. But if you’re not measuring how your brand is performing, how can you build—or protect—that loyalty? That’s where brand health tracking comes in. What is brand health tracking? Think of it as your brand’s pulse check.

Branding

Roman Pichler

JANUARY 20, 2025

Listen to the audio version of this article: [link] A Product Strategy System The product strategy system in Figure 1 consists of four main parts: people, processes, principles, and tools. Having said this, the system in Figure 1 captures the specific product strategy approach Ive created. [1]

Systems Review

Roman Pichler

MAY 12, 2025

Listen to the audio version of this article: [link] Overview of the Matrix The Innovation Ambition Matrix, which was developed by Bansi Nagji and Geoff Tuff, considers the newness of the product on its horizontal axis and the newness of the market on the vertical axis. Take, for example, the Apple Watch and the Google Chrome browser.

Research Software

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Automation is also streamlining many routine design tasks, allowing designers to prototype and analyze user research muchfaster. Finally, we have user research analysis.

Feedback Software

Product Talk

MAY 14, 2025

Its one thing to iterate on an existing product. Its a whole other challenge to identify brand-new products to offer. The same is true for API products. They still exist, even when your product is an API. In fact, weve started publishing a series to make the case for why discovery is critical for APIs.

Product Research

Alchemer Mobile

MARCH 11, 2025

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. They are unmatched.

Differentiation

UX Planet

MAY 27, 2025

Chasing the next big product win in banking or fintech? For decades, banks competed through branch locations, branding and fee structures. According to Quanti research , by the end of 2024, 3.6 Dont Just DigitizeRevolutionize EPAM research (2020) shows 63% of people choose their primary bank based on trust.

Finance

Userpilot

APRIL 17, 2025

When done right, mobile surveys receive up to 3x higher response rates than traditional web surveys. With 85% of adults keeping their smartphones within arm’s reach at all times, mobile surveys have become the most direct route to gathering authentic user feedback. What is a mobile survey?

User Testing

UX Planet

JANUARY 22, 2025

The rapid shift to digital-first lifestyles has disrupted traditional financial services, forcing companies to rethink their approach to branding. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.

Reporting Tools

UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. But what is usability?

User Testing

Userpilot

OCTOBER 20, 2024

When the process feels complicated, it becomes easy for a new user to lose interest before they experience the true value of your product. Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Launching a new product. But it doesn’t have to be that way.

Onboarding KPIs

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing

AB Tasty

MAY 15, 2025

Our 2025 Fashion Consumer Trends report reveals the shifts in how consumers discover, decide, and commit to fashion brands today. They shared valuable insights from AB Tasty’s recent global fashion consumer survey, highlighting what drives inspiration, conversion, and retention in todays fast-evolving fashion landscape.

User Testing

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. The solution seems obvious: improve your customer research process. The short answer: yes.

Research Software

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. The choice is tough because there’s no single tool that covers all use cases.

Feedback Software

Userpilot

NOVEMBER 7, 2024

What is an interactive product demo? An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This both shortens the sales process and enhances the customer experience.

Demo

The Product Guy

MARCH 19, 2025

The latest TPG Live brought together product leaders to tackle a critical topic: How do we build sustainable and long-lasting products without sacrificing business impact? Sustainability in Product Development: More Than Just an ESG Initiative Sustainability in product management isnt just about reducing waste.

Development

UX Planet

MARCH 4, 2025

Measure twice and cut once is a universal recommendation that works both for tailors and product designers. The only way to know if your product is doing well is to start measuring design success. Image by staffingsolutionsenterprises NPS survey example byLoom. NPS survey dashboard in UsrGuiding tool.

Data Visualization

UX Planet

FEBRUARY 3, 2025

Accessibility ensures that people with diverse abilities can effectively use and interact with digital products. This makes the product more versatile and convenient for a wide range ofusers. A more inclusive product allows for a greater potential market. a cafe or public transport).

UX

Alchemer Mobile

JULY 15, 2025

But here’s the challenge: while brands have gone omnichannel, their feedback strategies often haven’t. When data stays siloed by channel—store surveys over here, app reviews over there—it’s nearly impossible to connect the dots and holistically understand the full customer experience.

Feedback Software

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Regular updates : The product is frequently improved based on user feedback.

Customer Satisfaction

Userpilot

OCTOBER 28, 2024

Ever wonder why some products instantly click with users while others get abandoned faster than New Year’s resolutions? Use welcome surveys to identify users’ jobs to be done and use cases. This means using the welcome survey discussed above to learn what users expect from your brand.

User Testing

Alchemer Mobile

FEBRUARY 21, 2025

At Alchemer, we’ve established that NPS surveys dont tell the full story. Surveys, combined with open text analysis, however, hold immense potential for uncovering deeper customer insights from customer feedback. What is the impact of negative feedback on customer lifetime value (LTV)?

Customer Feedback

UX Planet

MAY 1, 2025

It results from a tightly woven relationship between brand mission and product design , focused entirely on customerneeds. This approach perfectly reflects Airbnbs brand mission. link] From our learnings and research we defined Airbnbs brand mission as Belong Anywhere. It is what a product makes youfeel.

Research Software

Lenny Rachitsky

FEBRUARY 25, 2025

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. Subscribe now. So we teamed up to make that happen.

Strategy

Arkenea

FEBRUARY 23, 2025

You’ve got your product out in the market. But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? And, how do you also tell the difference between what feedback to incorporate?

User Testing

UX Planet

MAY 25, 2025

Instrumentation & RecruitmentSetting the Stage for Effective User Interviews Part 2 (of 5) of the UX Research Playbook series Previously in Part 1 of The UX Research Playbook series, we explored how to set UX research up for success by crafting well-defined research goals within a structured framework.

User Testing

Userpilot

JULY 12, 2025

Understanding your primary objective helps us see if a product-led approach could be a better fit than traditional sales outreach for your growth strategy. Many companies rely on email drips, but this often fails to provide help when and where users need it most—inside the product. Guesswork and sales team feedback only go so far.

Data Visualization

Alchemer Mobile

FEBRUARY 26, 2025

More accurate and actionable insights Relying on just one feedback channel (like post-purchase surveys) can lead to biased or incomplete data. Others are more likely to respond to in-app surveys, providing quick feedback within the platform they use most. annually, compared to 3.4%

User Testing

BrainMates

OCTOBER 20, 2024

Product Differentiation - What Does Your Product Do Better? By ADRIENNE TAN Be 'Better' Creating new products has become remarkably easy in today’s technology-driven landscape, leading to a market saturated with entrants. This is where effective product management plays a crucial role.

Differentiation

Alchemer Mobile

AUGUST 1, 2025

When we say customer feedback, we mean more than just customers in the traditional sense. Whether you serve guests , clients , members , students , patients , or staff , the principle is the same: the people who engage with your brand, use your services, or depend on your experience have valuable insights to share. Timeliness matters.

Customer Feedback

Lenny Rachitsky

JULY 13, 2025

The seven “magic lenses” for choosing between multiple product ideas 6. After decades of working with over 300 startups in the earliest stages, they discovered that most startups fail not because they can’t build, but because they build the wrong thing. The biggest mistake engineers make when building with AI tools 7.

User Testing

UX Planet

FEBRUARY 6, 2025

The routine nature of digital banking, including boring interface design, complex language, confusing navigation, hidden fees and formal attitude, can feel tedious and uninspiring, further reducing the desire for meaningful interactions with financial brands. Wheres the brand identity?

Banking

UX Planet

JUNE 9, 2025

After fifteen years hopping between design systems, dev stand-ups, and last-minute launch scrambles, I’m convinced design-to-dev QA is still one of the most underestimated bottlenecks in digital product work. We pour weeks into meticulous Figma files, yet the last mile between mock-up and production code keeps tripping us up.

Software Review