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Leveraging Software Platforms

Roman Pichler

Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates. Treat the Platform as a Product.

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Customer Sentiment in SaaS: How to Measure and Improve

Userpilot

Looking to track and improve customer sentiment for your brand? Actionable strategies for improving customer sentiment. TL;DR Customer sentiment is the overall feeling your customers have about your brand. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on).

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Dealing with an Underperforming Development Team

Roman Pichler

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Say that you are working on a new brand-new product.

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What is Customer Sentiment Score & How to Measure It?

Userpilot

The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it? A good sentiment score varies by industry.

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A Clear Path to Growth and Maturity: Why Does Product Lifecycle Management Matter?

The Product Coalition

We had a product lifecycle, although… it wasn’t documented in a playbook. I thought we were in good shape, given that this was the next release of an existing software product. The strategy was complete, the build was in process, and we were ready to activate. Product Strategy. That said, in my mind?—?we

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Using Generative AI to Drive Corporate Impact

TechEmpower - Product Management

The shift towards AI-driven ad technologies enables brands to set and achieve highly specific engagement KPIs, moving away from generic strategies to more personalized, data-driven approaches that resonate with their target audience.

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10 Product Roadmapping Mistakes to Avoid

Roman Pichler

If you say yes to every request, you are in danger of creating a Frankenstein product—a product that is a collection of unrelated features, offers a weak value proposition, and gives rise to a poor user experience. Decline stakeholder requests if they aren’t aligned with the product strategy. 7 The Roadmap is Speculative.

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