Intercom, Inc.

APRIL 18, 2019

There isn’t a canon of resources that can provide you with a tried-and-true strategy to deploy. Over the past few years, Gainsight has grown its revenue more than 1,000% and increased its customer base with brands such as Adobe and Workday. This is episode six of Scale , a brand new podcast series on moving from startup to scale up.

Outbound 112

Outbound Customer Experience Education Airlines 112

Userpilot

DECEMBER 15, 2021

Before we get into the strategies and frameworks for monetizing integrations, keep in mind this: If any integration is fundamental to your product functioning and delivering value, it should not be treated as an upsell. Joint webinar/blog post. If you want a sounding board around ideas for your go-to-market strategy, let’s connect!

Customer Experience 91

Customer Experience Data Visualization Customer Feedback Webinar 91

Userpilot

JANUARY 28, 2022

To get the most out of your win-back strategy you need to segment the inactive subscribers into different categories such as. Inactive subscribers who haven’t used your product for a given period: a reminder email can be used as part of your win-back strategy to remind customers of your product and its potential value to them.

Feedback Software 91

Feedback Software User Testing Customer Feedback Customer Experience 91

UX Studio: Product Management

JULY 5, 2021

Since 2013, UX studio has been diligently working on helping rising startups and established companies create impactful digital products through intelligent design solutions. . Over 60 different startups and established companies expressed their gratitude for working with Momentum design lab and rated their collaboration as 4.8

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Userpilot

OCTOBER 22, 2023

Of all the tools at your disposal, webinars are particularly effective at accomplishing this goal. In this post, we’ll explain why this is true, how webinars may be used to increase engagement, and what to keep in mind when creating an effective webinar with this objective.

Feedback Software 100

Feedback Software Webinar Onboarding KPIs Customer Experience 100

Userpilot

OCTOBER 1, 2021

You can personalize your color scheme in line with your brand, or allow your customer to do so in line with theirs. A brand-new feature showing how LinkParrot can save accounting departments 2 hours per day when it comes to budgeting for linkbuilding activities. Otherwise, I suggest going with Option 1 as a default.

Analytic Tools 106

Analytic Tools Feedback Software User Testing Data Visualization 106

Userpilot

JULY 26, 2021

Product growth is a go-to-market strategy that uses the product to drive user acquisition, activation , conversion, and retention. Product growth (or product-led growth) is a go-to-market strategy that uses the product itself to drive user acquisition, activation, conversion, and retention. Create an account expansion strategy.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

MAY 24, 2022

To help you identify the self-service strategy that works best for your product, we’ll walk you through the advantages that chatbots and knowledge bases can offer. Resources to include: access to your chatbot, link to your documentation, in-app video tutorials, in-app guides, webinars, etc. Let’s get started.

Feedback Software 90

Feedback Software Reporting Tools Customer Experience Data Visualization 90

Userpilot

OCTOBER 29, 2020

According to Wes Bush , the bestselling author of Product-Led Growth : Product-Led Growth is defined as a go-to-market strategy that relies on using your product as the main vehicle to acquire, activate, and retain customers. Promoting e.g. user webinars, advanced features, and special promos for existing users inside the app.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 97

ProductPlan

DECEMBER 1, 2021

Even among experienced product professionals, a common misconception in business holds that product strategy and business strategy mean the same thing. Product professionals need to understand the distinction between business strategy vs. product strategy. How Business Strategy Shapes Product Strategy: A Quick Example.

Product Strategy 88

Product Strategy Strategy Onboarding KPIs User Testing 88

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. We think we’re pretty great – and so do many leading enterprise brands such as CNN, WeatherBug , FanDuel , Capital One, JetBlue, Dunkin’, Zillow, Norwegian Cruise Lines, Safeway, Alaska Airlines, and more. Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

MAY 16, 2018

Many startups build something for themselves only to discover that other people want it. Eventually they start selling it via word of mouth and little else before realizing that they need some sort of coherent marketing strategy if they want to accelerate growth. Understanding the role of product marketing.

Product Marketing 223

Product Marketing Marketing Strategy Customer Experience 223

Product Talk

JANUARY 9, 2019

Podcasts / Panels / Blog interviews / Webinars: I often get invited to do podcast interviews, give webinars, or participate in virtual panels. If you are interested in having me participate on your podcast, panel, blog, or webinar, ask early and expect a long wait. I rarely work with startups anymore. Tweet This.

Product Research 34

Product Research User Testing Webinar Travel 34

Gainsight

FEBRUARY 2, 2024

Today’s forward-thinking companies are using new approaches to customer training-including online webinars, knowledge bases, live chat, and online courses. In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers.

Education 52

Education User Testing Customer Experience Research Software 52

The Product Coalition

MAY 25, 2018

TL;DR: Webinar Product Backlog Anti-Patterns The third Hands-on Agile webinar product backlog anti-patterns covers common problems from out-dated and oversized tickets to the part-time proxy product owner and his or her idea repository. On June 5th, 2018 , the fifth webinar will address Sprint planning anti-patterns ??

Webinar 60

Webinar Agile Product Research Customer Experience 60

Userpilot

SEPTEMBER 29, 2023

Main steps of the growth process: Collect and analyze data Draw a hypothesis based on the data Design a growth experiment using insights from your hypothesis Analyze your results and improve The best growth team structure should focus on the following key roles: Growth PM : Responsible for defining the overall growth strategy and experiment roadmap.

Analytic Tools 102

Analytic Tools Research Software Feedback Software Data Visualization 102

Product Talk

DECEMBER 7, 2022

Whether you are brand new to conducting customer interviews or have conducted hundreds of customer interviews, this guide will cover everything you need to know including: What are customer interviews? If you work at an early-stage startup and you don’t have any customers yet, then you need to talk to prospects. Tweet This.

User Testing 197

User Testing Reporting Tools Customer Experience Research Software 197

Intercom, Inc.

DECEMBER 18, 2018

Invite prospects to specific webinars tailored to their roles or industry. Promotions for upcoming webinars, events and other new resources, like our books. Follow-up emails after webinars and events promoting related resources. On-brand design. Off-brand email design is the same way. Product launch announcements.

User Testing 150

User Testing Analytic Tools Customer Experience Research Software 150

Intercom, Inc.

MARCH 28, 2019

This is episode three of Scale, a brand new podcast series on moving from startup to scale up. You research online, you subscribe to emails, you might watch a webinar, you’ll download a whitepaper. We sat down with Heather to get her take on what it means to be a CMO in 2019. Think about the last big thing that you bought.

Research Software 117

Research Software Reporting Tools Data Visualization Customer Experience 117

Intercom, Inc.

DECEMBER 20, 2018

As the co-founder of WebProfits , he’s led marketing strategy for the likes of Intuit, LinkedIn and Salesforce. You may remember him from his previous appearance on Inside Intercom, where he spoke about growth marketing for startups. It’s the marketing and the brand. Short on time? Advances in automation.

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151

ProductPlan

JUNE 18, 2021

Product marketing is all about aligning product and go-to-market strategy —product launches, positioning, segmentation, and pricing—and then putting that strategy into practice.”. Watch our webinar on how to build a significant relationship between product management and marketing below. A customer-centric strategy.

Product Marketing 59

Product Marketing Marketing Product Management Product Manager 59

Userpilot

DECEMBER 7, 2022

Different KPIs should be tracked by different departments, as they provide information about different business functions: Revenue and growth: Companies, particularly startups, may find it difficult to establish a consistent revenue source and maintain revenue growth. Which departments should track KPIs? Userpilot NPS Response Analysis.

Onboarding KPIs 87

Onboarding KPIs Data Visualization Customer Experience Customer Feedback 87

Intercom, Inc.

APRIL 15, 2021

I’m seeing a lot of people and companies out there who are essentially patching their lack of strategy with an abundance of technology. Strategies for modern, conversational support. Long story short is I studied engineering back in France and came to the US for an internship at a startup. Caught your interest?

Data Visualization 118

Data Visualization Analytic Tools Research Software Feedback Software 118

ProductPlan

OCTOBER 26, 2021

Unfortunately, this means a scant opportunity to promote ourselves leads to personal “brands” that seldom extend beyond our companies’ walls (physical or virtual). In a vacuum, your resume or LinkedIn profile might leave people with more questions than answers: Why did you leave Microsoft for some startup that failed?

CTO Coach 86

CTO Coach User Testing Product Research Data Visualization 86

Intercom, Inc.

JULY 25, 2019

And this idea of “not now” is really powerful, because saying no is really critical to any kind of product strategy and product execution. But obviously you and I are involved in different ways at times to check in and ensure we’re aligned on company strategy. Des: Also our UI isn’t inherently a part of brand, in some sense.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Userpilot

AUGUST 29, 2022

Build a resource center offering self-service support to your users, customize with your branding, and select from a range of help options to boost user satisfaction (i.e. A fast response time, and informative training webinar sessions. For small startups or independent businesses, the price is an attractive element to consider.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Userpilot

FEBRUARY 25, 2024

Product analytics : Analyzing product usage and user actions is crucial to assess the success of your adoption strategies. Do you want to encourage users to register for a webinar you’re hosting? You get pre-built templates for product releases, webinar invites, and feature launch announcements. Dialog templates.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

NOVEMBER 6, 2020

It is perfect for quick video tutorials (in the free plan, you’re allowed to record up to 5 minutes and up to 100 videos – but it totally makes sense to upgrade to the higher plan for $10 per month to have unlimited videos and extra features such as CTAs, custom branding, video drawing tools, and engagement insights.). Loom doesn’t.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Userpilot

JUNE 7, 2021

Whether you’re trying to salvage an abandoned registration or drive product adoption through timely nudges inside the platform, the right SaaS marketing automation tool can help you deliver on-brand messaging with coherence across multiple touchpoints. user webinars) in-app. AdExpresso helps businesses great ads for their brands.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

SEPTEMBER 1, 2021

Before we begin, let me tell you a little story: I recently met with the Head of Growth at a fast-growing PLG startup (Series B stage). They just copy what other startups are doing. Now more than ever, people want to relate to the brands they buy from. In short: More activation = more conversions to paid customers.

Analytic Tools 88

Analytic Tools Research Software Data Visualization Customer Experience 88

Userpilot

MAY 29, 2023

Let’s see how you can calculate the customer attrition rate and the strategies you can use to reduce it. In-app messages allow you to provide customized training and webinars to familiarize users with new features or identify improvement opportunities. Webinar invite by Userpilot. Now what would that acceptable range be?

Analytic Tools 65

Analytic Tools Feedback Software Customer Feedback Data Visualization 65

Alchemer Mobile

JULY 30, 2019

1. Google Play Store Ratings Changes: Learn What’s Changed and Shift Your Strategy to Win. Here are the seven most important A/B tests that top brands run to drive revenue. 7. 5 Data Privacy Startups Cashing in on GDPR. Here are the top 14 articles from the month of July. __. via Apptentive] . via Bloomberg].

Customer Experience 138

Customer Experience User Testing Feedback Software Customer Feedback 138

Product Talk

FEBRUARY 10, 2021

I also help out with these webinars. That’s what we’re going to cover in the next three webinars. We’re going to give some strategies to help mitigate this difficulty. If your teams are brand new to this and you need somewhere to start, I would highly recommend watching that video. I’m Melissa.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Intercom, Inc.

SEPTEMBER 20, 2018

We recorded a free-flowing conversation for the podcast, where we flipped the script and interviewed each other about everything from how to stay relevant in marketing to strategies for digging into tricky metrics. It doesn’t matter that we shipped a new website or ran 30 webinars if we missed our number.

Marketing 99

Marketing Weak Development Team Data Visualization Analytic Tools 99

Intercom, Inc.

MARCH 29, 2018

Eric Siu has helped some of the biggest brands in tech accomplish one all-important task: grow their revenue. Eric: I was leading growth at an online education startup called Treehouse, a company I still love, and that led to the opportunity to come to Single Grain. The hub and spoke model for content strategy.

Webinar 192

Webinar Inbound Download User Testing 192