Product Talk

JANUARY 8, 2020

Doing one of my favorite things—presenting at Mind the Product. Over the past six years, I’ve developed and honed my Continuous Discovery Habits curriculum by reading and writing about the best research on problem-solving , decision-making , and critical thinking. I run a 12-week coaching program for product trios (i.e.

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Product Research Workshop Books Events 138

Mind the Product

MAY 12, 2020

In this ProductTank San Francisco talk, Ciara Peter, then Senior Director of Product at Box breaks down the enterprise growth funnel and explains how we can provide the best experiences for our customers. Customers are deployed, signed into the product, activated and then become weekly active users (WAU) and finally daily active users (DAU).

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User Testing Enterprise Customer Experience Product Research 105

DISQO

JUNE 5, 2018

“We’re at a point where we have the brand strength and credibility to really invest in and build a relationship with our customers,” says Charles Battle, Senior Director of Product Management at LendingTree. According to Battle, Alpha enables LendingTree to make smarter product decisions 8x more cost-effectively than before.

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User Testing Customer Feedback Product Research Data Visualization 40

DISQO

JUNE 5, 2018

“We’re at a point where we have the brand strength and credibility to really invest in and build a relationship with our customers,” says Charles Battle, Senior Director of Product Management at LendingTree. According to Battle, Alpha enables LendingTree to make smarter product decisions 8x more cost-effectively than before.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

DISQO

DECEMBER 30, 2017

The company revolutionizing the American healthcare industry uses Alpha to gain empathy for consumers and bring desperately-needed products to market. To stay aligned to the wants and needs of consumers, the 165-year-old giant needs to reinvent itself and embrace a more forward-thinking approach to bringing products to market.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

The company revolutionizing the American healthcare industry uses Alpha to gain empathy for consumers and bring desperately-needed products to market. To stay aligned to the wants and needs of consumers, the 165-year-old giant needs to reinvent itself and embrace a more forward-thinking approach to bringing products to market.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

Mind the Product

FEBRUARY 13, 2018

Data and data products have been part of my professional career for a long time – from advising telco providers on how to use data to create new business some 10 years ago to my present-day role as chief data economist at digital transformation specialist Inovex, helping clients to discover and implement data products.

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Data Visualization Product Research User Testing Reporting Tools 91

Surya Suravarapu

FEBRUARY 27, 2020

Our success as Product people lies to a great extent on how well we understand the not-so-obvious patterns in the customer intent and behavior. They want to know what the product does for them. If you are in the business of building products, do yourself a favor -- read @alanklement 's 'When Coffee and Kale Compete.'

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Feedback Software Product Research Reporting Tools Research Software 52

The Product Coalition

SEPTEMBER 8, 2022

.” - Paul Young Why did every product we launched seem to feel different? We had a product lifecycle, although… it wasn’t documented in a playbook. I thought we were in good shape, given that this was the next release of an existing software product. And if you don’t hold to the management processes, no one will care.

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DISQO

OCTOBER 24, 2019

And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management. It’s no longer about selling service hours, but instead going to market with products and partnerships. Outcomes Over Hours. Here are three of my favorites: 1.

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DISQO

OCTOBER 24, 2019

And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management. It’s no longer about selling service hours, but instead going to market with products and partnerships. Outcomes Over Hours. Here are three of my favorites: 1.

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Reporting Tools User Testing Product Research Data Visualization 40

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. Creating a Product Tailored for Today’s Consumer. Currently the largest living generation group in the U.S., trillion this year.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. Creating a Product Tailored for Today’s Consumer. Currently the largest living generation group in the U.S., trillion this year.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Intercom, Inc.

MAY 13, 2021

Maybe they’ve worked for one of the big four consulting companies and worked in-depth on some of the things I touched on around stakeholder management, account strategy, deep discovery with their client, and understanding the business needs.” ” For the companies I’ve worked with, these products are seat-based.

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User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

MARCH 29, 2018

Is your B2B product easy to sell and easy to renew? I realize not every product person has to navigate sales stakeholders. But if you’re working on a B2B product with a sales force, odds are you know what I mean. But if you’re working on a B2B product with a sales force, odds are you know what I mean.

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Development Team Review Weak Development Team Feedback Software Product Research 113

DISQO

AUGUST 14, 2015

The rapidly evolving field of product management requires its practitioners to take continuing education seriously. We’ve written before about books , conferences , jargon , guides , and trends for product teams looking to stay ahead of the curve. Product Management Insider. Product Psychology. Prioritised.

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DISQO

AUGUST 14, 2015

The rapidly evolving field of product management requires its practitioners to take continuing education seriously. We’ve written before about books , conferences , jargon , guides , and trends for product teams looking to stay ahead of the curve. Product Management Insider. Product Psychology. Prioritised.

Product Research 40

Product Research User Testing Product Management Product Manager 40

Usersnap

JUNE 8, 2020

The society and market are constantly shifting and it’s sometimes hard for companies and products to keep up. For example, one giveaway was 50% off Usersnap – the customer feedback tool for websites and webapps. 80+ people joined “after-party” in the format of a private networking Slack group, Feedback Tribe.

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User Testing Customer Feedback Customer Experience Feedback Software 40

DISQO

JULY 22, 2018

Product management is reaching maturity and unifying around proven techniques and best practices. That’s the overarching takeaway from the recent Mind The Product , the world’s largest product management conference. That though is also the paradox of product management. What’s your favorite?

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Customer Feedback Product Research User Testing Product Management 40

DISQO

JULY 22, 2018

Product management is reaching maturity and unifying around proven techniques and best practices. That’s the overarching takeaway from the recent Mind The Product , the world’s largest product management conference. That though is also the paradox of product management. What’s your favorite?

Customer Feedback 40

Customer Feedback Product Research User Testing Product Management 40

Userpilot

JUNE 10, 2022

In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. In this article, we’re going to look at some great examples of public product roadmaps, draw out key lessons to apply to your own roadmap, and explore some of the best tools available for building one.

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Feedback Software Roadmap Data Visualization User Testing 52

DISQO

JUNE 18, 2019

Last week, Alpha’s CEO Thor Ernstsson gave a presentation at the UX & Product Management Case Study Conference in Salt Lake City, Utah, to discuss how organizations are hindered by their inability to make quick and data-driven decisions. It’s about testing your assumptions – as fast as possible.

User Testing 40

User Testing Product Research Data Visualization Customer Experience 40

DISQO

JUNE 18, 2019

Last week, Alpha’s CEO Thor Ernstsson gave a presentation at the UX & Product Management Case Study Conference in Salt Lake City, Utah, to discuss how organizations are hindered by their inability to make quick and data-driven decisions. It’s about testing your assumptions – as fast as possible.

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User Testing Product Research Data Visualization Customer Experience 40

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. Now it’s time to put your app and positioning to the test. It’s marketing. The bad news? The good news?

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Feedback Software Analytic Tools Research Software Product Research 264

DISQO

MARCH 28, 2019

Numerous product leaders explained to us how, with the help of rapid consumer feedback technologies like Alpha, they’ve been able to introduce cutting-edge products to market and impact meaningful metrics like user engagement and revenue. That’s how they made the case in the first place to invest in scaling their activities.

User Testing 40

User Testing Customer Feedback Feedback Software Product Research 40

DISQO

MARCH 28, 2019

Numerous product leaders explained to us how, with the help of rapid consumer feedback technologies like Alpha, they’ve been able to introduce cutting-edge products to market and impact meaningful metrics like user engagement and revenue. That’s how they made the case in the first place to invest in scaling their activities.

User Testing 40

User Testing Customer Feedback Feedback Software Product Research 40

DISQO

JANUARY 8, 2018

The company’s product director and unofficial historian considers how drastically the world has changed since then. We’re a 160 year old company whose bread and butter was life insurance and risk products – but for the last 10-15 years we’ve been transforming into a holistic financial planning company.”.

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User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

The company’s product director and unofficial historian considers how drastically the world has changed since then. We’re a 160 year old company whose bread and butter was life insurance and risk products – but for the last 10-15 years we’ve been transforming into a holistic financial planning company.”.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

The Product Coalition

MARCH 1, 2022

From one perspective, it’s about creating value for customers, delivering an effective product at a good price. This is where customer feedback for sales comes into play. CES (Customer Effort Score) surveys In-person interviews Customer reviews Usability testing In-app usage analytics … But we’re getting ahead of ourselves.

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Feedback Software Customer Feedback User Testing Data Visualization 132

Mixpanel

DECEMBER 20, 2021

Cohort analysis is one of the best ways product analytics can help you both acquire and retain customers. By digging into actual behavioral data overtime, instead of relying solely on interviews and feedback, you can get a crystal clear picture of a user journey—including where the value moments and roadblocks lay. Let’s find out how.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

The Product Coalition

FEBRUARY 2, 2019

There are certain books that are required reading for product managers. It’s the idea that motivates the “build, measure, learn” feedback loop and all its attendant techniques in Reis’ book. Eric Reis’ The Lean Startup and Marty Cagan’s Inspired both come to mind. If you take a step back from these books?

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Reporting Tools Product Research Feedback Software Startups 60

DISQO

DECEMBER 28, 2015

Alpha’s own, Nis Frome, recently delivered a presentation to The Product Mentor group about the importance of mastering rapid prototyping for product managers within large organizations. He provided a framework for user research and examined a number of case studies. Bridging psychological distance.

Product Research 40

Product Research User Testing Customer Experience Research Software 40

DISQO

DECEMBER 28, 2015

Alpha’s own, Nis Frome, recently delivered a presentation to The Product Mentor group about the importance of mastering rapid prototyping for product managers within large organizations. He provided a framework for user research and examined a number of case studies. Bridging psychological distance.

Product Research 40

Product Research User Testing Customer Experience Research Software 40

Userpilot

AUGUST 7, 2019

How is Customer Success correlated with Product Marketing? How to win the Customer Success game and become the leading product in your niche with 4 less known Customer Success best practices (How Growbots does it). Customer success is the process of collecting customer feedback, solving issues and providing necessary help.

Feedback Software 68

Feedback Software Customer Experience User Testing Research Software 68

ProductBoard

JANUARY 29, 2019

Find the product management conferences you can’t afford to miss in 2019 with this complete list of every product management conference by region and date. Product management conferences and events are an excellent way to learn product management best practices and network with your fellow product managers.

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Research Software Feedback Software Product Research User Testing 74

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. What is customer feedback?

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

The Product Coalition

OCTOBER 9, 2018

Network effects and Feedback loops?—?the The videotape format war between VHS and Betamax has since become a marketing strategy case study favourite. Boiled down, the case study that was presented to me went something like this. The small advantage was then accentuated by a positive feedback loop.

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Product Research Feedback Loop Feedback Software User Testing 60