Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Click the image to see a larger version.

Product Research 321

Product Research Reporting Tools User Testing Research Software 321

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Mind the Platform. Brandon Chu on the challenges of managing platforms.

Research Software 143

Research Software Feedback Software User Testing Product Research 143

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Implementing self-service support solutions like resource centers.

Customer Communications 97

Customer Communications Feedback Software Research Software Analytic Tools 97

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? Today, we’re careening between a bloated set of apps that are time-consuming at best and unreliable at worst. It’s a bold gambit, but if anyone can pull it off, Daniel can.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Userpilot

JUNE 10, 2024

In this blog, we’ll discuss a few techniques and tools to identify user problems. User research includes several techniques, such as surveys, interviews, focus groups, and usability testing. Userpilot’s features, such as in-app surveys, event tracking, and user behavior analytics, come in handy for user research.

Data Visualization 104

Data Visualization Analytic Tools Research Software Feedback Software 104

The Product Coalition

DECEMBER 21, 2021

How many of you came across Airbnb case studies during an interview? The classic Airbnb case is explained to you by the interviewer as stated below- Interviewer: You have been hired as a Sr. Product manager of Airbnb, and leadership wants you to ponder on the idea to allow guests to book cars through the Airbnb Platform.

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Product Research User Testing Research Software Travel 179

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. We’ve put together this complete guide so that SaaS teams can learn everything they need to know about NPS. But ultimately, it would seem 26 is the number to beat if you want a higher NPS than other SaaS companies.

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Analytic Tools Feedback Software Research Software Data Visualization 134

UX Studio: Product Management

MAY 23, 2018

TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. Market analysis and product research.

User Testing 96

User Testing UX Research Software Product Research 96

Product Talk

JANUARY 3, 2024

We believe that innovation stems from truly understanding the problems that we are trying to solve instead of just implementing a solution,” says Mike. We believe that innovation stems from truly understanding the problems that we are trying to solve instead of just implementing a solution. They refer to these as “value streams.”

Product Research 306

Product Research Customer Experience Research Software Reporting Tools 306

The Product Coalition

MARCH 8, 2024

Think of digital transformation strategies as your roadmap to success in the digital age. They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. IT department They play a crucial role in selecting, implementing, and managing the technology solutions.

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

Userpilot

AUGUST 1, 2024

TL;DR A product marketing strategy is a roadmap for how a new product will be positioned, priced, and marketed. Next, you need to conduct market research to understand your competition and business landscape and to define your target audience and user personas. Let’s dive in! Product management focuses on product development.

Research Software 105

Research Software Analytic Tools Product Marketing Product Research 105

Userpilot

AUGUST 20, 2024

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. TL;DR Challenge : Beable needed a tool to showcase their product’s value , communicate with students directly, train teachers, collect feedback , and analyze user engagement.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

UX Studio: Product Management

AUGUST 17, 2018

This guide shares an overview of the processes and a few tips for those who have just started out, as well as for those constantly planning and polishing their usability studies. Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. Testing competitors’ solutions.

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User Testing Product Research Research Software Feedback Software 141

Amplitude

SEPTEMBER 21, 2020

Once you recognize these roadblocks, you can experiment with possible solutions and get more users to the finish line. B2B SaaS Funnel Analysis. B2B SaaS products help users complete a business task. In this case, you need to improve awareness of the value of your paid features. Case Study: 8×8’s Jitsi.org.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

The Product Coalition

JANUARY 24, 2022

Case Category: Market sizing & Estimation, Goals & Measures Case Type: Investor pitch by a startup planning to launch smartwatches in India ?? Tips & tactics: Focus on tactical aspects for product launching and growth roadmap at least for 2 years. Interviewer: Yes, I’m okay with them! What is it? That is all!!

Data Visualization 183

Data Visualization User Testing Research Software Marketing 183

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. IT and cybersecurity In IT and cybersecurity, Generative AI enhances threat detection and software development processes.

Generative AI 145

Generative AI Data Visualization Reporting Tools Research Software 145

Mind the Product

MAY 5, 2020

He comments: “Right now, everyone thinks that digital is going to come out of the COVID pandemic very well, and so many of our clients are saying their digital product roadmaps have been accelerated. At a glance, many accessibility features can be seen on websites or apps.

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Reporting Tools Research Software Product Manager Product Management 169

The Product Coalition

JULY 6, 2022

The majority of such apps have undergone iterative and incremental development to enhance and improve their features. It is a methodology that is followed by a majority of software development companies today. It is a combination of processes and tools that helps startups create products and features that customers want.

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Startups User Testing Product Research Feedback Software 158

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

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Userpilot

APRIL 30, 2024

Marty Cagan is a well-known figure in the product management and technology industry. He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Who is Marty Cagan?

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Analytic Tools Research Software Feedback Software Books 105

Userpilot

AUGUST 17, 2024

Zoezi is an all-in-one platform for the wellness industry. We’ve talked to Isa Olsson, UX Researcher and Designer. Solution : Zoezi chose Userpilot over other options like Pendo , ProductFruits, and Appcues due to its functionality, cost-effectiveness, and strong customer support. Why did Zoezi decide to give Userpilot a shot?

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

UX Studio

NOVEMBER 26, 2018

But by doing the right research at the right time, you can get the information you need to advance. Easier said than done… Is it not just a question of market research vs user research? We wrote this to help you choose the right research methods more easily. How do we combine market research and user research?

User Testing 107

User Testing Market Research Product Research Research Software 107

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Customer focus is about researching and satisfying customer needs.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

UX Planet

OCTOBER 22, 2024

One of the questions a Designer invariably hears during an interview process, particularly when showcasing a case study, pertains to the duration of the solutioning endeavor they have just showcased. That question invariably also comes up when strategizing anything that pertains to Design Tasks/Activities/Operations.

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Research Software Analytic Tools Feedback Software Technical Review 52

The Product Guy

OCTOBER 8, 2024

Expectation Management : Different stakeholders will have different expectations of the product and the roadmap. For instance, when presenting a roadmap update, include not only the “what” but also the “why.” Present customer feedback, market research, or case studies to make your case.

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Customer Feedback Data Visualization Product Manager Product Management 150

The Product Guy

JUNE 11, 2024

Share success stories and case studies from other organizations that have successfully adopted product management practices. Actions to Overcome: Clearly communicate the product strategy and roadmap, highlighting how each initiative ties back to key customer needs and business goals.

Onboarding KPIs 150

Onboarding KPIs Data Visualization User Testing Product Manager 150

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

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Mind the Product

JANUARY 17, 2018

For example, if they are building an online education platform, they may define the ideal key behavior in concrete terms like, “Add online course schedule to their calendar, right after signing up for the course” or “Get to min 30 or 40 in their first online course.”. A Good Behavioral Product Manager Reviews Existing Research.

Data Visualization 160

Data Visualization Product Manager Product Management User Testing 160

Gainsight

JANUARY 17, 2020

How do you prioritize what feedback gets incorporated into the product roadmap? From a bigger, strategic roadmap perspective, we get that from our executive business reviews or our insider program. They surface challenges and try to create a solution for the customer. These get routed directly to the product team.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! Just look at Bonjoro that recently released a case study about how they increased their trial to paid conversion rate by 32.7%. Why Is SaaS Onboarding So Important? What Are SaaS Onboarding Tools?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

AUGUST 12, 2024

Problem-solving : Systematic problem-solving ensures solutions that are valuable, usable, feasible, and viable. Product discovery : Identifying and implementing top-priority solutions via customer feedback, iterative development, hypothesis validation, and stakeholder collaboration. The face of the product operating model.

Feedback Software 105

Feedback Software Analytic Tools Research Software Product Research 105

Userpilot

SEPTEMBER 8, 2023

But here’s a fact: many SaaS companies are going about A/B testing the wrong way. TL;DR A/B testing is a method of comparing a version of a software product, feature, webpage element, or user interface element against a control group to determine if it performs better in terms of user engagement, conversions, or other key metrics.

Product Research 104

Product Research User Testing Analytic Tools Data Visualization 104

Userpilot

NOVEMBER 2, 2022

10 ways to add value to products in SaaS. To prioritize features, do market research, encourage feature requests , and use prototyping and fake door tests to validate your ideas. Keep striving to improve customer satisfaction by running in-app CSAT surveys and then acting on customer feedback with product improvements.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. There are many fantastic examples to draw from across the SaaS marketplace. They can refer to the documentation to find solutions quickly. User manuals.

Document 98

Document Analytic Tools Feedback Software User Testing 98

Userpilot

APRIL 26, 2024

Customer success is a core growth driver for any SaaS business. The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2024.

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Feedback Software Analytic Tools Research Software User Testing 75