Lenny Rachitsky

JANUARY 14, 2025

Below you’ll find everything you need to start using this framework within your team, including plug-and-play templates, industry benchmarks, case studies, tips for linking efficiency improvements to business impact, and specific advice for helping your team move faster. For more, check out her LinkedIn and her blog.

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Product Innovation Educators

AUGUST 5, 2024

Case Study: Leveraging Constraints for Innovation Consider this real-world example of how embracing constraints can lead to significant innovations: A software company faced a major industry shift from text-based to graphical interfaces. Their primary competitor assigned 100 people to develop a next-generation product.

Product Management 297

Product Management Product Manager Technical Review Leadership 297

Alchemer Mobile

FEBRUARY 2, 2021

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. IDENTIFY AND INTEGRATE ANY NECESSARY SOFTWARE FOR YOUR APP. Most importantly, don’t forget to include in-app feedback software in your tech stack.

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Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) you may need to optimize your referral or invite system. If its below 1.0,

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

PMLesson's Ace the PM Interview

MAY 15, 2025

The technical phone screen includes a medium to hard coding challenge on CodeSignal. Coding Return all unique substrings of a given string. System design Design a restaurant application that gives the expected waiting time based on waiters, tables, and customers. Why are you interested in FinTech? Implement LRU Cache.

Analytic Tools 52

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PMLesson's Ace the PM Interview

MARCH 4, 2025

Technical roles can expect a coding challenge to follow the hiring manager screen. Coding Build a TCP chat server. System design Design a URL shortener. Design a system to provide real-time recommendations to users joining new servers. How would you implement a recommendation system for Discord users?

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Intercom, Inc.

NOVEMBER 20, 2018

Offering free access to some of these early contacts in return for social proof (case studies/ testimonials/ logos) is a useful way to get people using the product so future development decisions can be based on observed data rather than hypotheses. Put a well-defined sales process in place. Managing the first sales meeting.

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Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. If you want complete control over the look and feel, you’re doing to need a web developer on the case.

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Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Explore other case studies. Criterion Does It Deliver?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Website types and how to designthem 1.

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Reporting Tools Magazine Software Review Customer Experience 57

Mind the Product

APRIL 5, 2018

In this ProductTank San Francisco talk Alex Miller, one-time software engineer in the content understanding team at Yelp, gives us a case study of using machine learning (specifically deep learning) to provide a ranking system that surfaces the most beautiful photos of a business to the top of their page.

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Artificial Inteligence Feedback Software Systems Review Software Review 133

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. This UX case study will walk through all the challenges and learnings this project presented. So why mention cultural differences in a UX case study? fit aims to make their audience healthier by listing all the information they need in one place.

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Magazine Feedback Software Research Software User Testing 67

Productside

MARCH 24, 2025

From understanding community needs across the five boroughs to designing the physical space, choosing technologies, and planning operations, her job was to build and deliver a complex system that worked for real people. Listen for hacks or unexpected use cases. Its something you sharpen. Especially if you want to scale.

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Analytic Tools User Testing B2B Weak Development Team 156

PMLesson's Ace the PM Interview

APRIL 2, 2025

This conversation then concludes with a design problem and coding in a language of your choice.    The tech screen call is followed up by a 1-hour coding challenge on HackerRank, which Salesforce calls its remote programming test. Coding Determine if a number is a power of two. Why do you want to work at Salesforce?

Analytic Tools 52

Analytic Tools Reporting Tools Technical Review Data Visualization 52

Lenny Rachitsky

MAY 30, 2024

Outside of writing, Matt co-founded DCM Insights, a boutique consultancy helping organizations understand customer behavior, and is a frequent contributor to the Harvard Business Review , with more than 20 print and online articles to his credit. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

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Research Software Analytic Tools Customer Feedback Feedback Software 106

Centercode

JUNE 11, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

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User Testing Customer Feedback Data Visualization Feedback Software 52

Centercode

JUNE 24, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

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User Testing Feedback Software Research Software Reporting Tools 52

Centercode

JUNE 27, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

PMLesson's Ace the PM Interview

FEBRUARY 20, 2025

" The recruiter will also review logistical information about the interview process and the role.    Technical screen The technical screen at JPMorgan Chase is a standard 45-minute coding challenge live on HackerRank of data structure and algorithm questions. Design a real-time notification system for banking alerts.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Technical Review 52

Userpilot

JANUARY 8, 2024

Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool. Potential users will see themselves in the case studies and be encouraged to use your solution.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

The Product Coalition

NOVEMBER 19, 2020

But, if one is systemic and patient in their search, making a successful switch is very achievable. That being said, there is an additional element of complexity due to the fact that many companies don’t hire entry level product roles. You don’t even need to know how to code. No need to code anything.

Technical Review 167

Technical Review Product Management Product Manager Research Software 167

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Play video tutorials directly in-app.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

MAY 29, 2023

To keep the adoption flywheel turning, you should help your users overcome feature blindness with UX flows that help them find new ways to use your software. The more loyal customers you have, the higher the likelihood of word-of-mouth marketing due to customer advocacy.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Userpilot

AUGUST 23, 2021

Detractors ( NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. NPS software tools make this scalable with automatic, personalized messages that trigger based on a user’s NPS response. In both cases, poor NPS scores are big detractor red flags.

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Feedback Software Analytic Tools Data Visualization User Testing 98

The Product Coalition

MARCH 24, 2021

Figure 1: Technolgoy Adoption Life Cycle Explore the Battlefield Geoffrey Moore suggests in his book “Crossing the Chasm” to create different target customer scenarios and select the target niche market based on a scoring system. The scoring system shows large potential to win this niche market. or at least, not very many of them?—?we

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User Testing Research Software User Friction Customer Experience 158

PMLesson's Ace the PM Interview

MARCH 17, 2025

IBM is most widely known for its software and hardware products, but it also offers consulting services, data analytics, AI, and hybrid cloud solutions. Technical roles get a short coding challenge—typically a two-question, 30-minute assessment on HackerRank.  System design Design Netflix. Design WhatsApp.

Analytic Tools 52

Analytic Tools Reporting Tools Research Software Technical Review 52

The Product Coalition

FEBRUARY 15, 2024

Legal compliance Generative AI streamlines legal compliance processes by aiding in contract review and regulatory monitoring. IT and cybersecurity In IT and cybersecurity, Generative AI enhances threat detection and software development processes. Here’s a strategic roadmap to navigate this transformative journey: 1.

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Generative AI Data Visualization Reporting Tools Research Software 145

Userpilot

JULY 23, 2024

TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. Marketing Automation Software helps automate repetitive marketing tasks such as email campaigns and lead nurturing. In this article, we examine some tools that can help your SaaS team to drive product growth.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

AUGUST 6, 2024

We covered actionable steps to build an effective system that converts users, drives product engagement , and leads to long-term growth. Referral : This final stage creates a growth loop by incentivizing users to leave good reviews and refer your product to others. Read the case study. Track NPS code-free with Userpilot.

Feedback Software 103

Feedback Software Analytic Tools Onboarding KPIs Data Visualization 103

The Product Coalition

AUGUST 4, 2022

Video Streaming App Development Must-Have Features To build a compelling live video streaming software you’ll have to analyze your most popular competitors, explore their weak spots, add new app features and meticulously think through every minute detail concerning the future app.

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Feedback Software Technical Review Weak Development Team User Testing 157

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. How we created role personas.

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Research Software Feedback Software Information UX 46

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

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Research Software Books Feedback Software Analytic Tools 98

Userpilot

JULY 27, 2021

Ask promoters to review your product on important platforms like G2 and drive social proof. Use Userpilot to build in-app NPS surveys without coding, analyze responses and launch in-app experiences meant to improve customer satisfaction and drive growth. UI feature tagging and tracking without needing to code using Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Product Research User Testing 98

PMLesson's Ace the PM Interview

APRIL 2, 2025

Accenture provides many companies with consulting services in strategy, business optimization, and technical system implementation. Study this team ahead of time and prepare relevant questions to demonstrate your deep interest in the opportunity.    Technical screen The technical screen at Accenture is a coding challenge.

Data Visualization 52

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Userpilot

DECEMBER 13, 2022

In this article, we’ll cover: What the net promoter score is and how the net promoter system works? To improve the customer experience for detractors: Always respond to negative feedback on 3rd party review platforms to clear the air and also close the loop. Ask them to leave positive reviews and drive word-of-mouth referrals.

Customer Experience 98

Customer Experience User Testing Customer Feedback Feedback Software 98

Arkenea

OCTOBER 15, 2024

Offshore healthcare development company Pros: Significantly reduced costs (almost one-third compared to onshore companies), decreased project starting timeline due to availability of more resources, and lower labor costs. Do you have any case studies that can measure the success of any of your previous projects?

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