Userpilot
JANUARY 8, 2024
With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.
Userpilot
APRIL 10, 2024
As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. Create granular content.
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Mind the Product
APRIL 6, 2020
After trying complex Gantt charts and even product backlog software, we opted for a single slide on a Google presentation to show the roadmap and its execution. Where will you compete: which customer segments, which categories, which channels? Our focus was on clarity and simplicity. Where will you play? How will you win?
Userpilot
APRIL 24, 2024
Similarly, you can't expect potential customers to come on board without a well-designed software demo first. TL;DR For potential customers, your sales demos could be the deciding factor between converting or switching. Structure your demo content for seamless execution by creating a base outline of all talking points.
Product Talk
APRIL 10, 2019
Today, I want to share a case study with you about one of those bright spot teams. We had built confidence interviewing customers , and were strong on framing the problem—separating the problem space from the solution space. How often did you talk to customers? What was your life like before coaching with Teresa?
Userpilot
NOVEMBER 28, 2022
Did you know reengaging churned customers is possible? Companies lose revenue because they mistakenly think churned users are gone forever. This article shows the common reasons for churn, outlines ten ways to get your users back, and the right engagement software to use. Unresponsive customer support.
Product Talk
MARCH 14, 2018
They described how much time they were spending with customers and what impact it was having on their work. How often did you talk to customers? Amy: Once every few weeks seemed acceptable since our customers are traditionally very busy and hard to get ahold of. What did you think about conducting customer interviews ?
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