Centercode

SEPTEMBER 1, 2020

As a producer of consumer electronics, Caavo was acutely aware of how much integration mattered. But the company’s founders weren’t convinced that their internal testing procedures were providing the coverage they needed. The leadership team created a beta testing program to solve that problem.

User Testing 98

User Testing Product Research Testing Customer Feedback 98

Sachin Rekhi

NOVEMBER 28, 2023

Everyone knows that a critical part of developing a new product is talking to potential customers. So most product managers and founders dutifully have customer conversations as part of their product development process. This happens because our potential customers are unfortunately prone to lie to us.

User Testing 78

User Testing Customer Feedback Product Research Customer Experience 78

Userpilot

MAY 2, 2024

Are you struggling to retain your newly acquired customers? Poor customer retention drains your resources, reduces revenue, brings operational instability, and harms your reputation. In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance.

Data Visualization 87

Data Visualization User Testing Customer Feedback Analytic Tools 87

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

Product Talk

MAY 8, 2019

That’s why case studies are so valuable. It’s easier to think that only consumer companies can do continuous discovery than to ask, “How might this work for an enterprise company?”. This is why I’m really excited to share today’s case study with you. Our industry is too old. Our company is too set in its ways.’

Product Research 140

Product Research User Testing Feedback Software Customer Feedback 140

Userpilot

MARCH 27, 2023

This problem really shows why reaching the key activation point by new users really matters. He stumbled upon Userpilot , and decided to go with it to build in-app onboarding for The Room users, to push more of them to upload their CVs. The flow used a “driven action” – a unique UI pattern pushing the users to learn by doing.

Analytic Tools 91

Analytic Tools Research Software Data Visualization User Testing 91

Andrew Chen

FEBRUARY 6, 2024

I’m ignoring deep tech and foundational AI research companies, for the sake of this conversation). Because technology differentiation is no longer a real factor today start ups, it turns out that most products are succeeding or failing due to core product/market fit followed by the distribution strategy.

User Testing 105

User Testing Research Software Feedback Software Startups 105

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights.

Data Visualization 97

Data Visualization User Testing Research Software Product Research 97

Userpilot

JANUARY 27, 2023

Looking for excellent evaluative research design examples? In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. Fake door tests are a popular and cost-effective validation technique. Book the demo!

User Testing 93

User Testing Product Research Research Software Feedback Software 93

Mind the Product

JANUARY 3, 2020

The accessibility of digital content is often an afterthought, but every user deserves to have convenient access to services. iTaxi is a platform that connects users and licensed cab drivers (like FreeNow, Lyft, Uber, or Bolt) in major cities in Poland. We studied the Web Content Accessibility Guidelines, WCAG 2.1.

Data Visualization 137

Data Visualization User Testing Customer Experience Product Research 137

Usersnap

NOVEMBER 28, 2022

Learning about your customers’ needs is sometimes like being a 1-person paddle boat upstream. When you need to get a large amount of data quickly and easily, one of the best approaches to gather customer feedback data is using closed-ended questions. They’re also the most convenient surveying method for your customers.

Customer Feedback 98

Customer Feedback User Testing Data Visualization Feedback Software 98

Usersnap

MARCH 16, 2020

Beta testing and User acceptance testing (UAT) are two of the most common types of tests to validate your development before launching your SaaS product or website. “Do In this article, you’ll read about the different use cases of the two and get guidance on setting up these testing processes and their environments.

User Testing 59

User Testing Product Research Feedback Software Testing 59

Product Talk

SEPTEMBER 12, 2018

Back in March, I shared a case study about one of the product teams I worked with at Snagajob (now Snag). This case study is about a team at CarMax that I just finished working with. Victoria: Our team’s focus is on creating exceptional digital merchandising experiences for our customers. What are you working on?

Product Research 148

Product Research Data Visualization User Testing Weak Development Team 148

Amplitude

SEPTEMBER 21, 2020

Understanding the customer journey is crucial to building products that meet your users’ needs. To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. However, conversion funnels are not a one-size-fits-all framework. Action: When users convert.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

Mind the Product

APRIL 28, 2020

There are standard procedures which require users to sign acceptance documents. Even if the customer signature is electronically obtained, contact is still required as the customer needs to touch the courier’s smartphone or tablet. So how can it be made contactless? This problem isn’t new. This problem isn’t new. The Results.

Agile 133

Agile Transportation User Testing Document 133

Userpilot

MARCH 9, 2023

Curious to learn how ClearCalcs uses Userpilot to improve its new user activation rates with cohort analysis? Looking for the best tool to improve your new User Activation? Why do the new users leave before getting their calculations done? For us, activation is that golden metric , and we test it cohort by cohort.

Customer Experience 52

Customer Experience Engineering Onboarding KPIs User Testing 52

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. We’ll uncover the hurdles of current AI-powered research tools and spotlight the most promising ones to keep an eye on. Let’s dive in and navigate the future of research together! Read on to get a sneak peek at our research team’s conclusions.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

UX Studio

APRIL 14, 2023

Usability tests are important to understand how users interact with products. Accordingly, on a project dedicated to improving the UX of a product designed for kids , it’s essential to conduct usability tests with kids. So, with this blog post, our intention is to help you to prepare for running usability testing with.

User Testing 75

User Testing Product Research Testing Research Software 75

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. Initial user research. Scope and team.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

The Product Coalition

MARCH 17, 2021

Product Validation vs. Research?—?A A Follow Up The discussions around product validation and research have provoked some excellent debate in the community and at Terem. It’s not that you do research or validation, but rather that not all research is validating. User behaviour testing isn’t needed to get validation.

User Testing 136

User Testing Product Research Research Software Customer Experience 136

TryMyUI

OCTOBER 2, 2019

This post describes our methods, what we learned, and the implications for running your own competitive user testing study. The post A case study in competitive usability testing (Part 2) appeared first on TryMyUI Blog.

User Testing 45

User Testing Testing Blog UX 45

Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Understanding user behavior and how to design for optimal user experience.

User Testing 87

User Testing Books Customer Feedback Customer Experience 87

Piyanka Jain

MAY 13, 2020

Customer Segmentation for Growth Hacking (Aryng?—?Unsplash?—?William William Iven) Marketers often equate growth hacking with driving user acquisition. They invest all their effort and money to acquire maximum users with a minimum amount of spend. However, not all users are equal. month to its subscribed customers.

User Testing 195

User Testing Customer Experience Artificial Inteligence Messaging 195

Userpilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Customer lifecycle management helps you sustain growth by building a loyal customer base over time.

User Testing 95

User Testing Analytic Tools Research Software Feedback Software 95

UX Studio

APRIL 25, 2019

Still, how users react to your brand strategy lies relatively out of your hands. Let’s jump into branding research! When does the time come for this type of research? How we build stronger brands with user stories. How we conducted brand research on our UX studio brand. Takeaways on branding research.

User Testing 73

User Testing Product Research Research Software Data Visualization 73

Userpilot

JANUARY 3, 2023

This article will discuss 10 actionable strategies to help you drive more customers by improving MQL to SQL conversion rate. MQL is a potential customer fit for your business, reviewed by the marketing team. SQL is a potential customer with a clear intent to buy in buying cycle’s final stages. Let’s dive in!

User Testing 93

User Testing Feedback Software Research Software Customer Experience 93

UX Studio

SEPTEMBER 29, 2017

Deciding between multivariate testing vs A/B testing without knowing their advantages and limitations can pose extreme challenges. When optimizing a website’s conversion rate, A/B testing usually comes up first. Sometimes testing more alternatives proves necessary, for which multivariate testing performs well as a method.

User Testing 97

User Testing Product Research Testing Data Visualization 97

Mind the Product

OCTOBER 15, 2021

Read more » The post Stay Humble or Be Humbled — Case Studies from the Experimentation Trenches by Anthony Rindone appeared first on Mind the Product. In this #mtpcon Digital Americas session, Anthony Rindone, product manager for experimentation at Split discusses how to make better product decisions through experimenting. [.]

Customer Experience 149

Customer Experience Product Management Product Manager Product Research 149

Userpilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others. Let’s look at each of his books in detail.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Books 92

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products. They’re the end consumers of this training, after all.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

UX Studio

JULY 4, 2018

As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. We collected some best practices for those looking to learn more about or just getting started with VR user testing.

User Testing 73

User Testing Research Software Product Research Feedback Software 73

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. fit aims to make their audience healthier by listing all the information they need in one place. fit mainly speaks to the women of Dubai. fit for a three-month project to design a responsive website and companion mobile application. Arabic user interface.

Magazine 66

Magazine Feedback Software Research Software User Testing 66

Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well.

Product Research 235

Product Research Reporting Tools User Testing Research Software 235

Product Talk

FEBRUARY 14, 2024

Meet the Continuous Discovery Champion, Tali Melchior Tali Melchior is the Director of Product Management at Texthelp , an inclusive technology company that specializes in tools that help people in education or in the workplace read, write, and research with confidence. One was focused on retention of existing customers.

Analytic Tools 222

Analytic Tools Research Software Product Research Data Visualization 222

UX Planet

FEBRUARY 22, 2024

UX management best practices, from interviews and case studies with experts. You will master user research, journey mapping, business model canvas, and other essential tools for service design. You will learn: How to use product team tools to learn user behaviors. Leadership Through Design Innovation by Coursera.

User Testing 97

User Testing Data Visualization Research Software Customer Experience 97