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How Digital Customer Education Can Win You More Business

Gainsight

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. What do they have in common?

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Gainsight Acquires Northpass: Five Reasons Customer Success Starts with Customer Education

Gainsight

By now, you’ve heard the big news (but just in case you didn’t): Gainsight acquired the leading Customer Education Platform Northpass. What comes to mind when you think about education? Whatever the case, one thing is for sure — education has a special meaning when it comes to Customer Success.

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How to Organize the Localization Process and Improve Quality

The Product Coalition

At Alconost, we’ve helped more than 2000 companies in tech, marketing, tourism, media, and other areas localize their products into hundreds of languages. There is the ISO 17100 standard that regulates the localization process, and we hold that certification. The third phase is in-country review. We’ll tell you how we do it.

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

Instructional design software should be used to educate people on a general topic – like corporate training, product training, or academics. Authoring tools are designed to educate people on a general topic with eLearning courses. Userpilot review on G2. “We Articulate 360 reviews on G2. Articulate 360 review on G2.

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Security at Intercom: How our InfoSec team protects our customers’ data and trust

Intercom, Inc.

“We’ve invested massively in compelling security assurance to foster and safeguard our customers’ trust in Intercom, evidenced by our SOC2 Type II and HIPAA attestation reports, and ISO27001 certification”. The tech industry is constantly searching for its unicorn senior 10x developer and InfoSec is no different. “To

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Product Manager CV Template – How to Create The Perfect PM resume? [+ tips from experts]

Userpilot

Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Product management certificates are not likely to give you an advantage and may highlight a lack of experience. Show off your Product Manager (technical) skills. Specialty technologies.

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20 Product Manager Blogs Worth Following in 2022

Userpilot

Startup product managers will learn a lot from the Review – blog from the First Round. Hacker Noon blog articles deliver a wealth of technical insights. Nir and Far covers a selection of personal and technical content, including posts on consumer psychology. First Round’s The Review. Product Manager HQ.

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