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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

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The Best Design Resources, Bootcamp, and Courses to Learn Design in the New Year

UX Planet

In the ever-evolving landscape of digital experiences, mastering UI/UX design is no longer just a skill — it’s a strategic advantage. We’ve teamed up with Springboard — an online education platform offering a UI/UX design bootcamp with a money-back guarantee — to curate the following list of UI/UX design learning opportunities.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. What is customer education? Integrations.

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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Award them course completion certificates to boost their self-esteem, and reward them with gift cards and discounts to nurture better relationships. In fact, the Harvard Business Review found that 81% of customers try to solve problems themselves before reaching out to a representative. UX design team. Sales team.

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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

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Pendo vs Amplitude: Which is the Better Product Analytics Tool?

Userpilot

Users rate Pendo highly for its ease of set-up which doesn’t require any coding. The best feature about Pendo has been the constant collection of User clicks without the need to set up trackers via code. Pendo review. A review of Pendo. Amplitude review.