The Product Coalition

SEPTEMBER 7, 2023

When I returned to it later, I started with good old mental gymnastics rather than turning to Google, Bing, CHATGPT, or some other magical AI tool. That perplexing issue a user has. Therefore, to build a truly amazing product, you need to understand how that product fits in the end-to-end flow surrounding it — the ecosystem.

User Testing 100

User Testing Development Product Research Feedback Software 100

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. your goals should really come from your customers and team.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. To test this, we quickly got down to work. The ability of GPT-3.5 When we talked last, we talked a lot about ChatGPT and that was maybe a week after it was launched.

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Generative AI Customer Experience ChatGPT Artificial Inteligence 129

The Product Coalition

JULY 28, 2023

A data product’s main ingredient is in the name, it is data. So to start, let’s focus on some of those to bring to life what a data product is, and you’ll see why they’re important for the company building them, and for you as a consumer too. This again is about stickiness, customer retention.

Data Visualization 126

Data Visualization Reporting Tools User Testing Customer Experience 126

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  ” “Interrupting the scalability team right now would mean that we can’t add new users in Q3.  

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

UX Planet

FEBRUARY 5, 2024

There are a lot of in-depth articles on the psychology of the user in UX writing. I explain some of our errors with neuroscience and psychology research (actual research, not ChatGPT) and discuss self-tested ways of preventing bad UX writing decisions. Panicky bad decisions made under pressure.

User Testing 85

User Testing ChatGPT UX Entertainment 85

Department of Product

OCTOBER 12, 2023

Knowledge Series #9: How to segment customers – practical tools and frameworks explored. The symbol will be adopted by companies including Microsoft to make it easier for consumers to understand human generated content vs. AI generated content. ChatGPT hit revenues of $4.58 Enjoy the DOP Briefing?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Data Visualization 52

The Product Coalition

DECEMBER 29, 2022

Just look at the potential that ChatGPT could bring which could revolutionize what a “search engine” even is. Does that mean I should pursue this space earlier in my career to get a chance to become a PM in it, even if a better PM role that brings a better fit for me lies elsewhere? About Me My name is Kasey, AKA J.X.

Customer Experience 107

Customer Experience Product Management Product Manager Finance 107

People-First Product Leadership

FEBRUARY 12, 2024

Providing and receiving feedback is ideally a continual activity, best done with context as close to the moment as possible. We are constantly learning new skills (tip of the hat to ChatGPT), re-establishing product market fit due to a new competitor, or facing changing market dynamics (remote, hybrid, back to the office).

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Artificial Inteligence User Testing Product Management Product Manager 52

The Product Cafe

JULY 26, 2023

Or his spaceship venture SpaceX, and his uniquely named child, X Æ A-12 Musk? And let's not forget xAI, Musk's answer to ChatGPT. 👥 Seamless Audience Selection Flow Save users from the last sent or create a new set with the revamped and seamless selection audience flow. Musk's X-obsession is not new.

ChatGPT 52

ChatGPT Data Visualization Analytic Tools Feedback Software 52

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Let’s test our assumptions. Why do you need to talk to a customer?

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Product Research User Testing ChatGPT Research Software 235

Crafty CTO

MAY 29, 2023

I’m assembling my thoughts in a coherent enough manner to share them, and I’m signing my name to them, putting them out for comment and critique. I’ve mentioned that generative AI tools like ChatGPT and MidJourney allow me to be more ambitious with my projects than I would otherwise have been.

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ChatGPT Generative AI Blog User Testing 40

Userpilot

JANUARY 8, 2024

Looking for customer onboarding practices to implement for your product? Features to look out for in the right customer onboarding tool. TL;DR Customer onboarding is the process of guiding new users to understand, adopt, and make the most of your product. Grammarly uses a demo document to show users how the tool works.

Feedback Software 104

Feedback Software Analytic Tools User Testing Customer Feedback 104

UX Studio

JUNE 25, 2023

You can manually save and name new versions to capture a snapshot of a specific stage of the design. By using the Button widget, designers can simplify their workflow and make their Figma files more user-friendly for everyone who accesses them. This makes the process of finding the right fonts much easier and less time-consuming.

Feedback Software 51

Feedback Software ChatGPT User Testing Customer Experience 51

UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. User Testing AI Source: www.usertesting.com/platform/AI 6.

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Research Software Feedback Software Data Visualization User Testing 91

UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. USERS: Explain to ChatGPT who the users you design for are. USERS: Bank account managers.

Analytic Tools 77

Analytic Tools Feedback Software Research Software Artificial Inteligence 77

Crafty CTO

FEBRUARY 15, 2024

I was fortunate to have just the right kind of need at just the right time to exercise both GPT-4 Vision and GPT-4 Turbo. 25th: “ChatGPT can now see, hear, and speak …” OpenAI had teased vision support earlier, but the big, real announcement happened on Sept. The tale of my exploration follows. Holy s**t.

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ChatGPT Research Software User Testing Vision 52

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

Research Software 75

Research Software Feedback Software User Testing Product Research 75

Lenny Rachitsky

MARCH 5, 2024

Product Hunt is one of the most effective ways to get early users for a product. Companies like Notion, Loom, Zapier, Robinhood, and Front all found their first set of users this way. One name kept coming up: Leo Bosuener. Product Hunt users are early adopters who love to dive in and explore right away. B2B versus B2C).

Startups 116

Startups Feedback Software Onboarding KPIs Technical Review 116

Gainsight

FEBRUARY 8, 2023

By Jake Ellis, Principal Product Evangelist, Gainsight From Alexa to ChatGPT, artificial intelligence (AI) has recently become a household name. This is becoming true in the world of customer success (CS), where Customer Success Managers (CSMs) are unlocking the power of AI to do more with less. Gainsight Sally.

Data Visualization 52

Data Visualization Artificial Inteligence Customer Feedback Analytic Tools 52

Product Talk

APRIL 19, 2023

Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed. The world of digital products is evolving quickly.

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Research Software Data Visualization Product Research Systems Review 130

Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Crafty CTO

JUNE 28, 2023

The Leaked Google Memo On May 4th, SemiAnalysis, a boutique semiconductor research and consulting firm, published a leaked internal document authored by a Google researcher. Just to name a few: LLMs on a Phone: People are running foundation models on a Pixel 6 at 5 tokens / sec.

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ChatGPT Generative AI Artificial Inteligence Data Visualization 52