Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. ChatGPT suffers from “hallucinations” – confidently providing incorrect information. Overall, we’re really impressed with the capabilities and the intuitive user experience!”

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Product Talk

FEBRUARY 14, 2024

To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. For example, in a field test with users, they saw that there was some confusion with icons in their product.

Analytic Tools 315

Analytic Tools Research Software Product Research User Testing 315

The Product Coalition

SEPTEMBER 24, 2024

So, instead of scrambling to keep up with every update, this approach provides a straightforward path to aligning AI with user needs, making sure the technology evolves alongside product goals. Teams can be much more intentional about how and when to use AI, zeroing in on solutions that enhance the user experience (UX).

Reporting Tools 147

Reporting Tools Data Visualization Research Software Artificial Inteligence 147

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs.

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Arkenea

OCTOBER 10, 2024

Accessibility and inclusivity play a critical role in enhancing user experience in healthcare web design. Plus, it also displays a positive user experience in healthcare web design. This offers a consistent user experience across every device. But, at the end of the day what matters is the user experience.

Healthcare 52

Healthcare Customer Experience Data Visualization User Experience 52

Userpilot

SEPTEMBER 25, 2023

Human-centered design (HCD) is a design approach that focuses on understanding and prioritizing the end user’s needs, preferences, and behaviors throughout the design process. HCD is a popular methodology that finds expression in various fields, including product design, software development, and user experience (UX) design.

Feedback Software 104

Feedback Software Research Software Analytic Tools User Testing 104

Userpilot

JULY 30, 2024

Build the prototype : Use prototyping tools to create interactive models, perform usability testing with real users, and refine the design based on feedback. Headspace uses calming colors and straightforward navigation UX to create a serene user experience, promoting relaxation and mindfulness.

User Testing 105

User Testing Feedback Software Analytic Tools Research Software 105

UX Planet

FEBRUARY 19, 2024

Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats.

ChatGPT 93

ChatGPT User Testing UX Workshop 93

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Prototyping and design: Wireframes, mockups, user experience flows. Quality assurance: Manual and automated testing, security audits, compliance checks.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

FEBRUARY 21, 2024

Synthetic data : Offers a privacy-compliant alternative for AI training and validation tests, predicted to surpass real data usage in AI models by 2030. And it’s used either to perform validation tests or even train AIs. A/B test different in-app flows to see what kind of content generates more engagement.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques. User Research and Testing: Survey tools like Google Forms or Typeform.

Product Research 91

Product Research Startups User Testing Feedback Software 91

Userpilot

FEBRUARY 25, 2024

For this reason, the average consumer demands mobile-first and remote working tools to accomplish work tasks such as remote usability testing. Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024. Google Chrome offers omnichannel experiences across all devices.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

UX Planet

JUNE 10, 2024

Eventually, all products, services, advertising campaigns, and services will be tested using users’ simulators. AR designers will develop apps, games and educational programmes that enrich the user experience. Their services will be in demand in medicine and space programmes. Who do you see yourself as?

Research Software 98

Research Software Artificial Inteligence User Testing Customer Experience 98

UX Planet

DECEMBER 12, 2023

Photo by Rolf van Root on Unsplash The rise of generative AI in 2023 has been prominent, with significant progression in tools like OpenAI’s ChatGPT and Google’s Bard. Tried and tested uses of generative AI tools to make your life as a UX designer a little easy. However, what does that mean for UX designers? And there you have it!

Generative AI 98

Generative AI UX Research Software User Testing 98

Userpilot

APRIL 26, 2023

As such, the user experience needs to be optimized to avoid hindering conversion rates. This single page will also set the tone for the rest of the onboarding flow and wider user journey. Phone verification is required after the signup form is submitted, but that’s not an unreasonable amount of user friction.

Customer Experience 96

Customer Experience User Testing ChatGPT User Friction 96

Userpilot

JUNE 11, 2024

Groupize uses an onboarding assistant that provides detailed guides as users progress through the onboarding steps. Demio combines a product tour and product walkthrough for a better user experience. Collect user feedback to improve your product walkthroughs and smoothen the user journey. Canva’s welcome survey.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. Source: www.figma.com/figjam/ai/ 4.

Research Software 105

Research Software Feedback Software Data Visualization User Testing 105

Lenny Rachitsky

SEPTEMBER 3, 2024

Products like ChatGPT, Hulu, ESPN+, Disney+, and Pandora that are subsidiaries of larger companies are excluded. These are based on my experience running hundreds of A/B tests across dozens of consumer subscription businesses and roughly stack ranked in order of expected impact.

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

Userpilot

JANUARY 8, 2024

Also, consider implementing SSO to make login easy for users. Here’s an example from ChatGPT: ChatGPT’s simple login/signup. Rather than insist users can’t use your platform without being verified, grant them access and later trigger in-app reminders to verify. Design in-app messages to drive user action.

Feedback Software 104

Feedback Software Analytic Tools User Testing Customer Feedback 104

Modus Create

JANUARY 9, 2025

A new era of mobile computing The iPhone opened a vast app market, setting high design and user experience standards. Lean startup methodology This approach encouraged rapid prototyping and testing, allowing companies to validate and refine ideas quickly with minimal viable products. The App Store, now home to more than 1.8

Analytic Tools 40

Analytic Tools Reporting Tools Software Developers Software Development 40

UX Planet

MARCH 2, 2024

Involve the copy team throughout the process to enrich the user experience, ensuring it feels personalized rather than overly mechanical. Introduce a feedback loop for continuous improvement, similar to Bard & ChatGPT, where user suggestions after each interaction help evolve the model. " Key Callout: 1.

Product Research 93

Product Research Research Software User Testing Analytic Tools 93

UX Studio

APRIL 5, 2024

An Everyday Example of Prompting Difficulties Suppose you are not an experienced user of these tools. You decide to write a blog post on a specific topic and turn to ChatGPT to help with the writing, ultimately saving a significant amount of time. This may be ChatGPT or any other tool – to create big bodies of copy.

Research Software 50

Research Software Feedback Software Data Visualization User Testing 50

Userpilot

APRIL 28, 2023

These include: Personalization: AI is able to give you insights into product usage so you can personalize the onboarding flows to unique user needs and help them integrate your product into their existing workflows. Microcopy : With AI copywriting you can test different copy formats and phrasing or voice tones to increase your adoption goals.

Artificial Inteligence 97

Artificial Inteligence User Testing Feedback Software Customer Experience 97

Usersnap

JUNE 15, 2023

Conduct user testing and gather feedback. Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. This step will also help you test potential solutions for value and feasibility.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Lenny Rachitsky

AUGUST 12, 2024

What PLG is and why it’s so popular ▶️ PLG is popular due to the shift from sales-driven B2B business models to user-focused, try-before-you-buy tactics: Consumers have become accustomed to testing products before committing, which has led to increased demand for similar experiences in the B2B space.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Testing 52

UX Studio

SEPTEMBER 20, 2023

And yeah, if I, I’ll just share one more, and this is gonna actually go back to the other use of ai, the, the ChatGPT version, right. And so that’s their sort of automate automated way using ChatGPT mm-hmm. And did you test things with, with people? Karthik: Yeah. At least with the mindset.

Research Software 76

Research Software Feedback Software User Testing Product Research 76

Lenny Rachitsky

JULY 9, 2024

OpenAI, Anthropic, and all the other AI companies are constantly testing their latest models’ math, language, and coding abilities. As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. ” and were testing GPT-3, not GPT-4. ’s capabilities.)

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Userpilot

JULY 24, 2023

A typical launch plan includes everything from the ideation phase to the conceptualization and testing of your ideas. An effective product launch checklist includes the following: Define your target audience and build out your user personas. It may also include a soft launch designed to seek early feedback from pilot users.

Product launches 98

Product launches User Testing Product Research Feedback Software 98

UX Studio

JULY 15, 2024

In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini. ChatGPT provides clear indicators when it’s searching and when it has completed a response.

Feedback Software 75

Feedback Software ChatGPT Research Software Data Visualization 75

UX Studio

JUNE 25, 2023

Devices by Meta – Mockups for any device Mockups can help designers address several challenges they face in the product design process, including difficulty visualizing the final product, lack of feedback, difficulty testing functionality and usability, and time and resource constraints. See the results below. But don’t forget!

Feedback Software 52

Feedback Software ChatGPT User Testing Customer Experience 52

Userpilot

MARCH 7, 2024

If you're not lucky to have access to such a tool, good old chatGPT can be of massive help. Create contextual user interactions throughout the customer journey based on user engagement analysis Let's imagine you've just launched a new feature that addresses one of your users' main pain points.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

UX Planet

JANUARY 24, 2024

ChatGPT AI tools are highly effective for data analysis. Moreover, when it comes to user research, you’re required to analyze a huge amount of data. ChatGPT can be a game-changer for UX/UI designers, especially when it comes to automating more routine tasks. Since I already use ChatGPT, I don’t use Notion AI.

Research Software 52

Research Software UX Data Visualization ChatGPT 52

Usersnap

JANUARY 8, 2024

Testing & Feedback 5. Technological advancements – Consider the strategy pivots required after the launch of ChatGPT in Nov 2022, New requirements – Customers and their needs evolve daily, Changing Business needs , and Your level of understanding about the problem. Zappos: Minimizing risk early ? Planning 2. Development 4.

Feedback Software 59

Feedback Software Weak Development Team User Testing Development 59

People-First Product Leadership

JULY 17, 2023

There will be individuals and experiences that “test your limits and get you out of your comfort zone” It’s the combination of learning from others and your own experiences, good and bad, which enable you to develop as leader. Well, the author informs us, life doesn’t work that way as humans are involved.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

UX Planet

JANUARY 2, 2025

Chat GPT is a well-executed version of a technology that Google started in 2017. link] How did ChatGPT add an extra sparkleattheendof2022? For a moment, Ill dedicate this section to OpenAIs ChatGPT since it popularised the idea of Generative AI chatbots and has become a generic brand name for AI tomany.

Artificial Inteligence 98

Artificial Inteligence Research Software ChatGPT User Testing 98

UX Planet

FEBRUARY 24, 2025

Tip: When testing AI-generated content, use diverse personas to spot potential biases. Source: ChatGPT ChatGPT includes disclaimers like: I may occasionally produce incorrect information. Without this kind of messaging, users might assume AI is always right. Ensure diverse voices are represented in AI trainingdata.

ChatGPT 59

ChatGPT Product Research User Testing Data Visualization 59

Lenny Rachitsky

APRIL 10, 2025

OpenAI applies this approach internally to handle customer support for 400+ million users with just 30-40 staff members. These structured tests measure model performance on specific tasks, helping teams understand where models excel (99.95% accuracy) versus where they struggle (60% accuracy).

Software Review 85

Software Review User Testing Research Software Data Visualization 85