Intercom, Inc.

FEBRUARY 7, 2019

It’s a nearly impossible task, but Shishir Mehrotra and his team at Coda have set out reimagine documents, spreadsheets, and apps in a way that undoes 40 years of blind fealty to Microsoft Office and its predecessors. Short on time? So what if they started from scratch and created a new set of building blocks that ignore the past?

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Feedback Software Reporting Tools User Testing Data Visualization 171

Intercom, Inc.

DECEMBER 21, 2021

We’re not exactly sure how, but yes, it’s that time of the year again. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been! Will Larson , CTO of Calm.

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Reporting Tools Feedback Software Research Software Technical Review 118

The Accidental Product Manager

OCTOBER 30, 2017

If you turn on just about any television program, they are always talking about what is being discussed on their Twitter feed. How many causes / ads / companies have you seen lately that are promoting a hashtag of some sort that they’d like you to start using on Twitter? Their company is very popular, but it is struggling.

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Data Visualization Reporting Tools Customer Experience Consulting 56

Intercom, Inc.

NOVEMBER 28, 2018

The good news, particularly if you’re just getting started, is that you really only need two things: a framework for evaluating new tools and a few recommendations to kick off your search. Not all companies have the same needs. Measuring twice and cutting – or in this case, implementing – once is easy advice to overlook.

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Intercom, Inc.

JULY 9, 2020

In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO. If you’re short on time, here’s some quick takeaways. Kevin shares his advice for those looking to do just that.

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Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. When people detect a bottleneck in the system, the operational cadence of the company starts slowing down. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice.

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Feedback Software Reporting Tools Product Research Data Visualization 249

Business of Software Conference

JANUARY 6, 2020

In this informative and witty talk by Rick Nucci – CEO and co-founder of Guru (a company based on empowering others to do their jobs) – we see that there are many factors to take into consideration before we start throwing in the towel on humanity and that the hype of every innovation gone before was the big thing to fear.

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Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Product Talk

APRIL 19, 2023

Teresa began experimenting with Readwise and its newer Reader tool (note that this is an affiliate link and if you sign up, you’ll get a free extra month as part of your trial, and so will Teresa). Teresa also uses the Reader product to save anything she reads on the web—RSS feeds, Twitter lists, PDFs, articles, etc.

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Research Software Data Visualization Product Research Systems Review 130

Userpilot

JULY 30, 2019

So, you’ve successfully launched a product and now you’re planning to launch a new product within the category. We’re here to give you ideas for your new product adoption. If you’ve already achieved product-market fit with your first product, you might think that you can easily achieve it with your new one.

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User Testing Product Research Webinar Customer Experience 111

Intercom, Inc.

JANUARY 24, 2019

Knowing when it’s time to become a platform is a delicate thing, as Mike Kreaden , Managing Director of Salesforce Incubator, discovered. Short on time? You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice. And he said: “This is going to be a good thing.

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Analytic Tools Data Visualization User Testing Artificial Inteligence 151

Intercom, Inc.

OCTOBER 29, 2020

Short on time? In times of crisis, it helps to keep company values in mind – after all, they’re your North Star. Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. Be open-minded.

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Feedback Software Research Software Reporting Tools User Testing 209

Intercom, Inc.

DECEMBER 18, 2018

Email marketing remains an incredibly valuable way of communicating with customers at every stage of their lifecycle, whether you’re a thriving SaaS company or up-and-coming small business. Onboarding tips for a new app. What is email marketing? Pretty straightforward, right? Recommendations for similar products.

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User Testing Analytic Tools Customer Experience Research Software 150

Userpilot

JULY 12, 2021

Mixpanel is a powerful product analytics tool offering great functionality to track and collect user data in real-time. Userpilot is a code-free onboarding platform that also allows you to instantly act upon behavioral analytics by building in-app experiences. But how do you ensure you’re picking the right tools?

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Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

APRIL 15, 2021

For Francis Brero , co-founder and CRO of MadKudu – a marketing operations platform that helps companies identify, qualify, and engage with their leads based on how likely they are to convert – this actually opens up a whole lot more possibilities.As That’s a good thing – too much AI can be, well, creepy.) Stop automating everything.

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Data Visualization Analytic Tools Research Software Feedback Software 118

ProductPlan

SEPTEMBER 8, 2021

foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. We set out to understand how Amazon responded to unprecedented demand for goods and services during a global pandemic. The company we know as Amazon launched in 1994 as Cadabra. Britannica.com ).

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Product Strategy User Testing Strategy Technical Review 64

freshtrax

AUGUST 27, 2019

Sources: Techcrunch , Facebook News , MarkeZine. LINE : Much more than just a messaging app. It was originally a subsidiary of the Korean company NAVER. With this data, we can see that every age group uses LINE frequently, which is why the app has become such a pivotal tool in the digital lives of Japan.

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Research Software User Testing Data Visualization Magazine 96

Business of Software Conference

JANUARY 31, 2020

Let me do a quick introduction of who I am and why I don’t normally spend my time on pricing – I guess that makes me smarter than some. Only reason to say that is that product management isn’t something new, but it hasn’t arrived everywhere at the same rate. And somewhere that didn’t make the checklist.

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Weak Development Team User Testing Customer Experience B2B 59

Andrew Chen

DECEMBER 13, 2018

The uniqueness of the Silicon Valley tech ecosystem, how network effects conspire to create a “rich get richer” situation for cities, and why new communication tools enabling distributed teams to work together across continents could mean that there will be no “next Silicon Valley.”. Big companies versus small ones.

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Startups Customer Experience User Testing Product Research 79

Andrew Chen

DECEMBER 13, 2018

The uniqueness of the Silicon Valley tech ecosystem, how network effects conspire to create a “rich get richer” situation for cities, and why new communication tools enabling distributed teams to work together across continents could mean that there will be no “next Silicon Valley.”. Big companies versus small ones.

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Startups Customer Experience User Testing Product Research 40

Userpilot

AUGUST 30, 2021

What type of launch messages do you use when announcing new features or product enhancements? Should you go with in-app notifications or a product launch email sequence? The list we’re curated here has great examples of how to effectively announce what’s new in your product using in-app notifications and email.

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Feedback Software Messaging User Testing Customer Experience 98

The Product Coalition

SEPTEMBER 20, 2020

You can sign up here and join 27k other subscribers. Join 650 peers and contribute to the Agile Metrics Survey 2020 Stakeholder Communication Channels During an Agile Transition Do good and talk about it?—?a a simple necessity, mainly if your agile transition is supposed to be embraced by the whole organization over time.

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Intercom, Inc.

MARCH 5, 2020

Short on time? In tech, it’s easy for a small team of designers to make decisions that affect millions of people – or billions, in the case of Jasmine’s time at Facebook. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice. We’re delighted to have you on the show today.

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Research Software User Testing Technical Review Customer Experience 129