Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. But how will it be affected?

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

Business of Software Conference

AUGUST 25, 2021

Book Review – Exponential – Azeem Azhar. So good in fact, we’re going to send a hard copy to the next 20 people who sign up for the conference, so you can read it before you meet. He also created the The Exponential View Podcast in partnership with Harvard Business Review which has 2,000,000 listeners.

Technical Review 99

Technical Review Software Review Systems Review Books 99

Intercom, Inc.

APRIL 13, 2021

This post is a version of a talk I gave at Elastic Community Conference recently. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. Architecture of the system. Core part of Intercom. persistent": {.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Andrew Chen

FEBRUARY 15, 2016

I recently was interviewed by Tim Chang , Managing Director of the Mayfield Fund at the Manifesto conference. Growth is a full model and system with linked parts and loops that align with your business. Just like adding social to other categories of products has been successful (Social Reviews = Yelp, Social Videos = YouTube, etc.),

Analytic Tools 71

Analytic Tools Systems Review User Testing Customer Experience 71

Intercom, Inc.

OCTOBER 27, 2022

Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. funds” Liam: We talked a little bit about what the scene looked like when you set up the conference in the first place. And so, he decided to build it instead.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Business of Software Conference

JUNE 10, 2025

Jeff Szczepanski, a successful software entrepreneur, recently spoke at the Business of Software Conference about this very challenge: Why isn’t technology making us more productive? While necessary, pitfalls here include: Time Compression: Rushing into action due to instinct or fear, neglecting necessary planning or broader context.

Technical Review 52

Technical Review Software Review Systems Review Vision 52

The Product Coalition

JUNE 14, 2022

The third phase is in-country review. We have a simple, efficient translator onboarding system: tutorials in Google Forms and Trello boards, which translators go through step by step, and also instructions we send to new translators at different stages of the onboarding process. We have an internal translator coaching system.

Feedback Software 147

Feedback Software User Testing Systems Review Technical Review 147

Product Innovation Educators

MARCH 4, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Intercom, Inc.

JUNE 9, 2021

We had a group of new hires ready and excited to join Intercom the following Monday, expecting to meet lots of folks in the office, join brainstorming sessions in a conference room, and grab a nice cup of coffee or a cold beer at a local bar with their new teammates after work. Support elements .

Feedback Software 253

Feedback Software Customer Experience Systems Review User Testing 253

The Product Coalition

JULY 8, 2021

Customer service and insights Current financial systems have a lot of gaps in customer service. Legal document review Natural language processing can reduce the time and human effort needed to process huge volumes of customer data. The bank uses NLP to automate the process of reviewing large amounts of legal documents.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

The Product Coalition

MAY 15, 2023

Smart contract Decentralized applications (dApps) have been gaining traction in recent years due to their potential to provide a more transparent and secure platform for various industries. A security audit is a comprehensive review of the codebase to identify any potential vulnerabilities.

Software Review 146

Software Review Systems Review User Testing Customer Experience 146

The Product Coalition

JANUARY 27, 2022

Waterfall project management is ideal for consistent and reliable results on software development projects or systems that don’t need rapid changes. Due to the covid-19 outbreak, remote work becomes normal. It’s essential for custom software development teams working on various aspects of a system.

Reporting Tools 158

Reporting Tools Agile Feedback Software User Testing 158

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Mind the Product

JULY 24, 2019

Mind the Product founder Martin Eriksson opened the conference by reminding us why we gather each year. Review your progress before it is ready. A product of this scale is so much more than just a design system – Google wanted a system that would inspire builders. Don’t Just Test. We’ll see you soon!

Research Software 145

Research Software Feedback Software User Testing Product Research 145

Alchemer Mobile

SEPTEMBER 19, 2019

Today, Apple releases the latest version of its most popular operating system, iOS (as well as the re-branded iPadOS), to hundreds of millions of customers worldwide. Look at the new App Store Review Guidelines that require the inclusion of Sign In with Apple in certain circumstances as an alternative to the other social sign-on options.

Technical Review 200

Technical Review Technology Product Marketing Marketing 200

Mind the Product

SEPTEMBER 10, 2017

I opened this year’s Mind the Product London conference by suggesting that product management isn’t actually about managing products, but about managing people. We need to understand that these systems only know what we tell them and if we feed them data which confirms our existing biases then they will react with the same injustices.

Research Software 172

Research Software Product Research Data Visualization User Testing 172

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? A large part of the reason is due to the fact that not everything is measurable. Conferences. #1 Data Natives claims to be the largest conference in Europe. Data folks from across the globe visit the conference to learn about all the latest in the data science world.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Intercom, Inc.

FEBRUARY 14, 2018

As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. Everyone in the Product team has career conversations that help us help them grow in new ways through mentoring, training, attending courses and conferences.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. combined with carefully carried out due diligence?—?can If there is no need for a scheduled conference call on a particular day, it can be canceled to divert resources to more urgent tasks.

Banking 113

Banking Development Team Review Software Review Technical Review 113

Intercom, Inc.

DECEMBER 12, 2018

One-on-one meetings and conference calls are Zoom’s bread and butter, but it’s also a damn fine tool for hosting webinars that can drive people to your website. Obviously we’re biased (though I would point you to the reviews on G2 Crowd to show that we’re not that biased) but Intercom is the backbone of our entire marketing stack.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Mind the Product

AUGUST 23, 2019

Looking at strategy from this view can be useful to understand the bigger context, but it is typically built on a system of assumptions that may not be realistic. It provides relatively strong evidence due to its nature of a specific customer experience that delivers value manually with people in lieu of technology alone. A Better way.

Technical Review 194

Technical Review Feedback Software User Testing Systems Review 194

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Mind the Product

SEPTEMBER 6, 2018

Be known in your industry : speak at industry conferences and engage on social channels such as LinkedIn, Quora, Twitter and others to build your credibility with customers. Collect organization charts : Some industry conferences collect organization charts and make them available to attendees. In Conclusion.

Enterprise 180

Enterprise Customer Feedback Customer Experience Reporting Tools 180

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) you may need to optimize your referral or invite system. If its below 1.0,

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Mind the Product

SEPTEMBER 21, 2017

Both he and the owners of the club advocated this plan in a number of press conferences and laid it down as the roadmap for a long-term project. This can be through regular upskilling workshops, team reviews and continuous dissemination of your product and process vision.

Weak Development Team 156

Weak Development Team Vision Systems Review Workshop 156

UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant.

User Testing 66

User Testing Data Visualization Customer Experience Research Software 66

Product Innovation Educators

APRIL 16, 2018

So, when I was at a product conference and met the person who helped orchestrate Apple’s original product process that is still used today, you can understand why I was excited. Management reviews took place by a cross-functional team of executives who didn’t have to leave the room to make a decision. Innovation Quote.

Data Visualization 136

Data Visualization Development Systems Review Technical Review 136

The Product Coalition

MARCH 11, 2024

According to a 2020 study by the Human-Computer Interaction (HCI) conference on user experience and ad placement, ads are strategically placed, interrupting your learning flow just as you are feeling a sense of accomplishment. For example, Duolingo’s daily streak system encourages consistent learning.

Research Software 145

Research Software Reporting Tools Customer Experience Artificial Inteligence 145

Mind the Product

DECEMBER 5, 2019

When I worked at Trustpilot, we had solid evidence that consumers wanted to read reviews about products. Currently, Trustpilot only shows company reviews). Psychological Review, 84, 231-259. Therefore, we scheduled 20 interviews. The number one reason is to help us make sure that we have good customer experiences.

User Testing 171

User Testing Product Research Customer Experience Weak Development Team 171

Mind the Product

NOVEMBER 21, 2019

You can read the article – Exploit the Product Life Cycle from a 1965 edition of the Harvard Business Review that popularised the product lifecycle idea. For example, avoid statements like ‘Our problem is we need a Case Management System.’. It’s time to end your product. Goal statement. How do we know when we have buy-in?

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Split

AUGUST 28, 2020

The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. Peer Code Reviews Combined with What Now ? But, who should be in charge? The second half?

Analytic Tools 106

Analytic Tools Feedback Software Software Review Weak Development Team 106

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. What are the top AI security and compliance concerns?

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

ProductPlan

APRIL 2, 2020

But to give those best practices context, let’s first review the purpose of product roadmaps in general. As PMs send out these continually changing roadmap files to their team, the system breaks down. Focus on milestones, not due dates. Hold regular roadmap meetings with your team—even by phone or video conference.

Roadmap 90

Roadmap Research Software Software Review Data Visualization 90

Revulytics

NOVEMBER 19, 2019

In this episode we share the final interview from our conference in Paris where Jason spoke with Vinod Moza, Senior Group Director and Worldwide Head, License Compliance, at Cadence Design Systems. Adding a rating and review helps other software license compliance professionals find our podcast.

Analytic Tools 9

Analytic Tools Systems Review Software Review 9

eG Innovations

AUGUST 19, 2021

He had a high-pressure call in a conference room. I just looked at his system and said, “Very clearly, there was a network cable disconnected icon there, right on your screen!”. AW : What is your favorite helpdesk ticketing system: ServiceNow, Jira, Autotask, Zendesk, others, etc.? He immediately apologized for his impatience.

Systems Review 52

Systems Review Software Review Customer Experience Enterprise 52

Userpilot

JUNE 3, 2022

Additionally, you need conferences and events to expand your network and learn from experts directly. One of the best online conferences is the Userpilot’s Product Drive conference and the Product Marketing Festival hosted by Product Marketing Alliance. Monday is an excellent project management system.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98