UserInterviews

JANUARY 11, 2023

A giant list of 84 upcoming conferences on user research, UX, ReOps, product, and service design. Includes online, in-person, and hybrid events through 2023.

Events 131

Events User Testing UX Product Research 131

The Product Coalition

JANUARY 20, 2024

For 2024, several excellent conferences dedicated to product management are available, addressing the increasing interest in this field. I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article.

Product Management 116

Product Management Product Manager Workshop Customer Feedback 116

Centercode

OCTOBER 31, 2023

Currently, over 95% of companies are running Alpha, Beta, or Field Tests, but there are still very few avenues for Customer Validation professionals to grow their skills and exchange insights with their peers in test management.

User Testing 52

User Testing Testing Customer Feedback Events 52

Product Talk

NOVEMBER 3, 2021

We are starting to pull together our list of 2022 product conferences. If you know of product conferences that are not on the list and you think they should be, please send an email to conferences@producttalk.org. Are you looking for the 2021 Product Conferences list? Advancing Research Conference.

Artificial Inteligence 189

Artificial Inteligence Product Research Naming Workshop 189

Mind the Product

SEPTEMBER 13, 2019

Researchers often have concerns about what will happen when “other people” go out and do work with users. But the demand for research far outweighs the supply of researchers, and everyone wins when more people are enabled to do research themselves. Planning Research. What method of research should I use?

User Testing 168

User Testing Product Research Research Software Customer Experience 168

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. In this article, we will: Explore the emerging trend of driving product growth through community activation and consumer-generated marketing. What is consumer-generated marketing?

User Testing 82

User Testing Feedback Software Analytic Tools Data Visualization 82

Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. Summary of some concepts discussed for product managers [6:35] What is a customer use case? 8:36] How do we create a customer use case?

User Testing 123

User Testing Reporting Tools Customer Experience Research Software 123

Product Talk

NOVEMBER 13, 2019

We are starting to pull together our 2020 conference list. If you know of a product conference that is not on the list and you think it should be, please feel free to recommend it in the comments or send an email to conferences@producttalk.org. Are you looking for the 2019 Product Conference list? The UX Conference.

Product Research 186

Product Research Naming Agile Research Software 186

The Product Coalition

JANUARY 3, 2023

Usability testing is an important part of the app development process because it helps to ensure that the app is easy and enjoyable to use. This is particularly important for mobile apps, as users have high expectations for the apps they use and are quick to uninstall those that are difficult or frustrating to use.

Research Software 131

Research Software User Testing Product Research Testing 131

Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Understanding user behavior and how to design for optimal user experience.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Mind the Product

AUGUST 10, 2018

At #mtpcon San Francisco, Leisa Reichelt , head of research and insights at Atlassian, took on our current approach to user research and how we take an evidence-based approach to doing completely the wrong thing. Five years ago, the industry was focused on just getting people to do any user research. Jakob Nielsen.

User Testing 189

User Testing Product Research Research Software Customer Feedback 189

Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? February Product Conferences. We are already halfway through the shortest month of the year, but that doesn’t mean you have missed your chance at some quality conferences. What: The largest online product management conference in the world with years of digital experience.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

The Product Coalition

MAY 5, 2022

They make their users’ lives better in some way and they do it better than anyone else. Growing a successful product that continually evolves to meet changing user needs isn’t easy. A quick litmus test for whether or not a problem is worth solving might look like: How many people are experiencing this problem?

User Testing 134

User Testing Feedback Software Research Software Product Research 134

Userpilot

JANUARY 15, 2024

TL;DR UX design aims to create meaningful, relevant experiences for users. Now, there are some essential steps you need to follow in order to start a UI/UX design career: Learning the design principles for both UI and UX includes mastering user personas, wireframing, prototyping, color theory, typography, and layouts.

Research Software 103

Research Software User Testing Feedback Software UX 103

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Mind the Product

MAY 3, 2019

“Do you like the conference so far?” It is tempting to ask customers what they want, but you won’t get a good answer. We may say “there is no such thing as a dumb question,” but in research, this isn’t true. For a researcher, this is the first question that should be asked. What are the customers key “jobs to be done”?

Product Research 162

Product Research User Testing Research Software Customer Experience 162

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Have you ever worked on a product that didn’t meet customer needs or deliver the expected results? This will help to ensure that the results of the test are reliable and interpretable.

User Testing 141

User Testing Feedback Software Product Research Research Software 141

Amplitude

NOVEMBER 14, 2017

Early in my career as a product manager, I remember being introduced to the process of user research in a way that made it seem like a monumental undertaking. A typical user research cycle looked like this: write up an agenda. find an analyst to help pull a list of user emails. draft an invite email template.

User Testing 134

User Testing Research Software Product Research Customer Feedback 134

Product Talk

FEBRUARY 14, 2024

If you’ve been at your company for a while, you might get inspired after reading a book or attending a conference. Texthelp has over 50 million users served by 12 product teams in the US, the UK, and in the Nordics. One was focused on retention of existing customers. Another was focused on adopting new ones.

Analytic Tools 221

Analytic Tools Research Software Product Research Data Visualization 221

Userzoom

MAY 28, 2020

User research is a vital part of product design, but who is best to conduct this research and testing? Or should it be in-house researchers and designers who may be biased towards your own solutions, but can champion the users’ voices day-in day-out? When is outsourcing research a viable option?

User Testing 90

User Testing Research Software Product Research Customer Feedback 90

CardBoard

AUGUST 10, 2023

No fanfare, no rush of users, just the digital equivalent of tumbleweeds. It’s called customer discovery. Customer discovery is your roadmap to building products that people actually want. It’s the difference between launching to crickets vs launching to a crowd of eager users. It’s not fun.

Product Research 52

Product Research User Testing Customer Feedback Data Visualization 52

The Product Coalition

OCTOBER 22, 2018

My talk from this year’s SaaStock conference in Dublin We had a great time as Silver sponsors at SaaStock 18 over in Dublin this year. Brilliant meeting so many new people and catching up with so many Receptive customers too. It was called: F Customer Feedback Video will be available soon too. It matters.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Centercode

APRIL 15, 2020

With 18 speakers and over 400 attendees, Delta ’20: the Virtual Customer Validation Conference made one thing clear: even in uncertain times such as these, the CV industry is enthusiastically pushing forward. TestFairy’s Yair Bar-On on Mobile Testing Done Right. Meet Ted, Centercode’s Newest Team Member.

User Testing 69

User Testing Customer Feedback Customer Experience Workshop 69

Product Talk

JULY 12, 2017

They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. They interview customers , run usability tests, and conduct A/B tests. Last May, I spoke at the Front conference in Salt Lake City. 9:16] Continuous Customer Interviews. [20:12] Google Ads.

Product Research 215

Product Research User Testing Data Visualization Research Software 215

Usersnap

MARCH 16, 2020

Beta testing and User acceptance testing (UAT) are two of the most common types of tests to validate your development before launching your SaaS product or website. “Do In this article, you’ll read about the different use cases of the two and get guidance on setting up these testing processes and their environments.

User Testing 59

User Testing Product Research Feedback Software Testing 59

Andrew Chen

JUNE 21, 2018

Brand marketing is mostly useless for consumer startups. Startups build a great brand by being successful, finding product market fit and scaling traction, etc. The buzz is created by the hard work that the entrepreneurs put in: Finding product/market fit, hiring a great core team, finding acquisition channels that scale.

User Testing 102

User Testing Branding Startups Customer Experience 102

DevelopmentCorporate

SEPTEMBER 29, 2019

It seems like an obvious thing -- why wouldn’t product managers want to do customer interviews at user conferences? The simple answer is that most teams do not take the time and effort to plan an effective customer interview program at their user conferences.

Customer Experience 45

Customer Experience User Testing Customer Feedback Product Management 45

Centercode

FEBRUARY 4, 2020

Centercode, the leader in Customer Validation Software-as-a-Service (SaaS) solutions, today announced its upcoming free three-day virtual Delta ’20 conference April 7-9, 2020. This is the industry’s only event focused on Customer Validation. This is the industry’s only event focused on Customer Validation.

Feedback Software 52

Feedback Software User Testing Customer Feedback Transportation 52

Intercom, Inc.

MAY 3, 2018

How can we help our users complete their job-to-be-done cheaper, faster or easier? Finding those problems to solve, however, becomes increasingly difficult as you scale – where the volume of feedback, and noise level of the vocal minority, compounds by the day. To this day, Rohini continues to cold-call customers.

User Testing 195

User Testing Customer Feedback Data Visualization Customer Experience 195

Mixpanel

MARCH 11, 2020

But pleasant talk turns “yes” into a dangerous word if you’re collecting product feedback. If you think about it, every feedback conversation is a negotiation in disguise. You want honest information from a customer, but they may be uncomfortable disclosing exactly how they feel, for a variety of reasons.

User Testing 124

User Testing Customer Feedback Feedback Software Customer Experience 124

Product Innovation Educators

FEBRUARY 20, 2023

How to achieve product-market fit – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA invited me to their conference, which was in Orlando, Florida, to interview some of their speakers. Target customer 2. 8:38] How do we identify our target customer?

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

Centercode

JANUARY 16, 2020

” Today’s technology is evolving at lightspeed (though we’re still waiting on lightspeed travel), and development teams are moving just as quickly to deliver on rapidly expanding technological landscapes and increasing customer demands. Delta Testing. Resources for Growing These Skills: Apprentice: Delta Testing 101.

User Testing 69

User Testing Customer Feedback Customer Experience Research Software 69

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Centercode

FEBRUARY 12, 2019

The spread of talent within the Customer Validation industry makes for brilliant conversations. These gatherings are rare, but each one offers incredible insights into both the state of Beta Testing and the professionals leading the charge. That’s in part why the Centercode User Group is one of our favorite events of the year.

User Testing 67

User Testing Customer Experience Product Research Customer Feedback 67

Gainsight

SEPTEMBER 28, 2020

Gainsight was fortunate enough to “be in the room” at Industry , one of Product Managers’ largest conferences. Build for customer needs versus making product fit customer. Customer Comes First. Many speakers spoke of how product management teams can easily miss out on what the customer really needs.

Data Visualization 66

Data Visualization Customer Experience User Testing Feedback Software 66