Userpilot

MAY 20, 2024

Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). You’ll need a platform to do this.

Data Visualization 90

Data Visualization Feedback Software Customer Feedback Customer Experience 90

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. Review and analyze to identify improvement opportunities. There are several UX audit tools to consider when looking for options. Keep error messages simple and include a constructive solution.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Research Software 92

Userpilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Userpilot is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Looking for a solution for user engagement analysis? Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is one of the most prominent product experience platforms in the market.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Sentiment analysis is the process of collecting, analyzing, and acting on this customer feedback. In-app ratings prompts. Sentiment is the emotion behind customer engagement.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Userpilot

JULY 26, 2022

Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. Looking to collect and analyze feedback?

Feedback Software 93

Feedback Software User Testing Research Software Customer Feedback 93

UX Planet

FEBRUARY 21, 2024

As a Product Designer working in a high-performing software team, I am tasked and responsible for championing user value, ensuring that the end user's needs are met when using the product. To stay focused and ensure that I deliver value to my team, here are 5 good, yet simple tools that I utilize in my day-to-day as a Product Designer.

Feedback Software 87

Feedback Software Research Software User Testing Product Research 87

Userpilot

MARCH 14, 2024

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap is one of the most sophisticated product analytics tools available in the market.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Userpilot is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Integrations – to collect data across your tools and get more in-depth analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap is one of the most sophisticated product analytics tools available in the market.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective feature adoption tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is one of the most prominent product experience platforms in the market.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective digital adoption tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is one of the most prominent product experience platforms in the market.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Userpilot is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Userpilot alternatives, it can be challenging to make a final decision.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective digital adoption tool and wondering if Userpilot is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Userpilot alternatives, it can be challenging to make a final decision.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Split

FEBRUARY 23, 2023

The usage of a single, common codebase by all developers on a team is emphasized by the software development method known as trunk-based development (TBD). With frequent integrations and codebase validations, this strategy ensures that the code is constantly in a usable state. Finally, automation boosts software quality assurance.

Feedback Software 96

Feedback Software Software Review Development User Testing 96

Userpilot

MARCH 4, 2024

TL;DR User behavior patterns are the systematic ways users interact with a website and app. Understanding these patterns helps behavioral designers identify usability issues, spot user needs, and inform future app development efforts. Book a demo now to begin. To side-step this, take intentional steps to make tasks easy for your users.

Data Visualization 89

Data Visualization Feedback Software Analytic Tools Research Software 89

Userpilot

JULY 15, 2021

Good user onboarding for SaaS is part science, part art. A guide on how to pick the best onboarding software. It’s an essential topic for SaaS because of how closely onboarding correlates with financially significant metrics like activation and retention. The best onboarding software on the market is Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

FEBRUARY 26, 2024

Looking for an effective feature adoption tool and wondering if Userpilot is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Looking for a solution for feature adoption? Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer experience tool and wondering if Lou Assist is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you’re developing a mobile app then consider alternatives like Appcues or Pendo.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 124

Reporting Tools Agile Feedback Software User Testing 124

Intercom, Inc.

NOVEMBER 2, 2021

As a software engineer, no matter how senior you are, you always seek code reviews before deploying new code to production. . You should always be asking for peer review on a people management problem before you take action, whether that’s from your own manager or your HR team. Give feedback with empathy.

Product Research 291

Product Research Software Review Feedback Loop Feedback Software 291

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Reporting Tools 90

Userpilot

APRIL 11, 2023

SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%. Using surveys like the NPS survey to collect user feedback and identify areas of improvement. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. Userpilot Resource Center.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization User Testing 94

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

UX Planet

DECEMBER 19, 2023

I’ve also witnessed the sunsetting of a few solutions and how those situations came about. And the role design plays in informing those decisions and interacting in a constructive manner with clients/users. I’ll share a few examples on this particular topic. The first case was tied to a component of a larger product experience.

Feedback Software 86

Feedback Software Analytic Tools User Testing Research Software 86

Atlassian

JANUARY 21, 2022

Now more than ever, performance reviews provide an important opportunity to launch candid conversations about future goals. By sharing the written review ahead of time, managers can set the foundation for positive communication. And somehow, so do performance reviews. Self reviews are a common component in performance reviews.

Software Review 123

Software Review User Testing Construction Product Research 123

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. There are many fantastic examples to draw from across the SaaS marketplace. They can refer to the documentation to find solutions quickly. User manuals.

Document 84

Document Analytic Tools Feedback Software User Testing 84

Userpilot

JANUARY 27, 2022

Are you looking to reduce product churn for your SaaS business? If speaking realistically, product churn is inevitable for SaaS companies but decreasing churn by just 5% can cause your profit to rise as much as 25-125%. Whether a churn rate is good depends on the size of the SaaS business. What is product churn in SaaS?

Feedback Software 92

Feedback Software Analytic Tools User Testing Onboarding KPIs 92

Lenny Rachitsky

APRIL 30, 2024

How do you use AI tools within Perplexity to build Perplexity? ” We even tried to use it at times to build our product, but we found AI tooling wasn’t anywhere near good enough when it comes to coding. I assume much of your success has been due to hiring well, and keeping a very high bar.

Data Visualization 140

Data Visualization User Testing Technical Review Product Research 140

Sachin Rekhi

APRIL 5, 2020

One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.

Systems Review 161

Systems Review Software Review Data Visualization User Testing 161

Gainsight

JANUARY 17, 2020

There is no shortage of feedback these days. When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole. Chris Chumley.

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

Usersnap

JUNE 24, 2022

Positive review response examples provide proof to the entire audience that your business is reliable. It’s vital customer feedback you need to validate that what your business is doing is on the right track! For this reason, businesses have an obligation to reply more to negative reviews. What Makes a Positive Review?

User Testing 52

User Testing Feedback Software Customer Feedback Software Review 52

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. The Process of Creating User Personas Creating UX user personas is a fundamental step in UX design and product management, acting as a key to unlocking user-centric solutions.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

DECEMBER 21, 2022

Have you ever wondered how to collect customer feedback efficiently and which voice of the customer best practices to follow? Four methods for gathering VoC feedback. A VoC program can boost customer retention by helping you predict expectations as you analyze customer behavior and feedback. 12 VoC best practices.

User Testing 91

User Testing Data Visualization Customer Feedback Customer Experience 91

Alchemer Mobile

AUGUST 27, 2020

Success is understanding how the product fares in the market, and being able to adjust properly, pivot, and quickly make decisions based off of customer feedback. ability to read code, write some HTML/CSS, and troubleshoot computer issues), but are not completely proficient. Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

The Product Coalition

JUNE 14, 2022

Their typical client is a medium-sized IT company, with a product such as a mobile app. This includes gathering all the inputs, compiling a glossary, and setting up the project in a specialized translation platform. The third phase is in-country review. Then there’s the translation phase.

Feedback Software 117

Feedback Software User Testing Systems Review Technical Review 117