Ronke PM

OCTOBER 5, 2023

Final thoughts Those products that have changed us and made our lives easier, or even enhanced humanity, have that impact and reach because the people who built those products emphasize customer-centricity above all else. Essential customer experiences to consider. What is customer-centricity?

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. If they don’t match the persona market, these contacts are not likely to offer constructive criticism given they may not even relate to the pain you are seeking to address.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product HQ

MAY 10, 2024

Becoming a product lead is a challenging mission, but it is a rewarding and well-recognized profession. If you want to become a product lead but have no experience, it is still not difficult to get there. In general, they play a major lead role equivalent to a Director or VP of Product.

Customer Experience 52

Customer Experience Research Software Feedback Software Certifications 52

Userpilot

JUNE 7, 2022

Product-centric vs customer-centric: which approach do you use for your SaaS business? By understanding the difference between a product-centric and a customer-centric approach, you can create a strategy that’s aligned with your SaaS growth goals. Have a pricing strategy that encourages users to engage with your product.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

The Product Bistro

JULY 12, 2016

This time was different from the usual invited speaker, it was Steven Haines of Sequent Learning who hosted a “role play” of a cross functional product meeting. Lead by the Product Manager, he did a great job of setting ground rules, and diffusing some of the potential hostility. The exercise was interesting.

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Weak Development Team KPI Construction User Testing 170

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. It’s very important to have a very clear definition of these persona constructs to the most precise form. Similar approach applies to user persona.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

The Product Coalition

OCTOBER 21, 2018

At Trulia and Zillow Group , I had peers with decades of experience in Design and Engineering across many types of companies and interacted with many types of Product Managers. Through these experiences I have not only deepened my expertise in product but also learned a very valuable skill? We create a hardware product?—?a

Feedback Software 60

Feedback Software Analytic Tools Research Software Product Management 60

Amplitude

SEPTEMBER 5, 2017

Like general product management, the role of mobile product managers emerged out of a need to serve the changing face of tech. It’s a specialized role that requires specialized skills that cater to mobile products. The relationship between manager and product is a tight one. Editorial mindset. Agile development.

Analytic Tools 71

Analytic Tools Research Software Reporting Tools Data Visualization 71

The Product Coalition

MARCH 18, 2018

If you work in a product team or in a digital business, you’ve probably heard a lot about this topic, or might even have lost some sleeping nights due to the lack of it in your daily basis. I think that there is no doubt whether designers and product team should work together and if both of them are essential to achieving great results.

Weak Development Team 60

Weak Development Team Onboarding KPIs Research Software Product Research 60

Userpilot

MAY 26, 2024

This article unpacks the ‘what’ and ‘why’ of psychographic data, setting the stage for its pivotal role in fine-tuning marketing strategies and creating customer-centric products. Delving into the personal and emotional dimensions of customers equips businesses to: Design products that resonate with their target audience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

JUNE 4, 2016

Spectacular & Dangerous Road on Earth- Tianmen Mountain Road, Zhangjiajie, China ( [link] ) When we talk about product management in tech, usually we don’t explicitly distinguish between B2C and B2B. For type of product, B2C and B2B is just the first layer. For example, a product can be transactional or non-transactional.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Product Innovation Educators

APRIL 29, 2024

How product managers can master product innovation management Today we’re talking about product innovation management, one of the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers.

User Testing 118

User Testing Product Research Research Software Finance 118

The Product HQ

JUNE 1, 2024

Are you looking for the top group product manager skills to excel in this career? The group product manager position is a new role that gained popularity over recent years. One of the main reasons for this popularity is that it allows cross-functional collaboration to create products and increases customer satisfaction.

User Testing 52

User Testing Product Research Product Management Product Manager 52

The Product Coalition

JANUARY 12, 2024

Reporters and Educators — Not Pundits and Commentators If you value what Product Coalition does as an education community, learn about the types of writers we support. Emphasis on constructive perspectives and opinions. More about that later.

Reporting Tools 96

Reporting Tools Education Research Software Construction 96

The Product Coalition

NOVEMBER 27, 2023

The growing number of public vertical SaaS winners worth billions of dollars, such as in health sciences (Veeva), construction (Procore), restaurants (Toast), and banking (nCino), demonstrates how cloud-based and mobile app development specialized to certain industries can become giant businesses. The result is a more efficient workflow.

Research Software 131

Research Software Feedback Software Reporting Tools User Testing 131

Usersnap

NOVEMBER 4, 2021

The scaling SaaS company often have to find out through practice what the difference is between a product owner vs product manager. But there is a general consensus on the definitions for product owner and product manager. What does a product manager do? And what is a product owner? Do You Need Both?

Product Research 52

Product Research User Testing Feedback Software Weak Development Team 52

The Product Coalition

APRIL 5, 2021

Effective Documentation Strategy for Product Managers Photo by Daian Gan from Pexels It takes me five days to come up with a fifty- pager Product Documentation and ten for a six-pager! Writing a one-pager, or a six-pager product documentation is as difficult. sales, marketing, Leadership, onwards and across in Product.

Document 78

Document Technical Advisors Construction Technical Review 78

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in Product. Women in SaaS.

Research Software 132

Research Software Analytic Tools Feedback Software Reporting Tools 132

Product Management University

MARCH 30, 2017

There are so many parallels between a high-profile government program like healthcare reform and every product management fundamental ever conceived, a thought occurred to me: How great would the solution be if a rock-star product manager were leading the charge on healthcare reform? In product management speak, these are use cases. “If

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Mixpanel

AUGUST 3, 2023

How can you support audience tracking with product analytics? Instead, we want you to focus on the metrics that truly measure the impact of marketing—from each of your marketing channels to every step of the customer journey, at all stages of company maturity. Build a strong marketing analytics foundation Sales-led.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

How can you support audience tracking with product analytics? Instead, we want you to focus on the metrics that truly measure the impact of marketing—from each of your marketing channels to every step of the customer journey, at all stages of company maturity. Product-led. Why does real-time campaign performance matter?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

How can you support audience tracking with product analytics? Instead, we want you to focus on the metrics that truly measure the impact of marketing—from each of your marketing channels to every step of the customer journey, at all stages of company maturity. Build a strong marketing analytics foundation Sales-led.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40