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515: Case studies of organizational growth through successful product launches – with James Whitman

Product Innovation Educators

James describes working with one organization that had five different sales leaders in 18 months due to these pressures. This makes product launches valuable testing grounds for innovation. Financial Landscape Changes A significant shift has occurred in venture funding, with more money moving toward AI investments.

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A Leader's Guide to Metrics Reviews

Sachin Rekhi

One practice that both companies established was weekly executive-level metrics reviews. SurveyMonkey, on the other hand, had a single meeting called ACER, which stood for acquisition, conversion, engagement, retention, where they covered these funnels across all A/B tests happening in the company. Why metrics reviews matter.

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Applying Proto-Strategy to Product Management

The Product Guy

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The idea is to treat the strategy as a prototype that will undergo many iterations and testing. Testing the Proto-Strategy.

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Common Usability Issues with Web APIs: And How Discovery Can Help

Product Talk

If that language is not well documented, then engineers wont know how to construct requests or interpret responses. Sometimes its due to documentation simply not being a priority. But more often than not, its due to the curse of knowledge. The easiest way to fix this is to test your documentation with real customers.

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Building Better Product Roadmaps: First Principles You Can’t Ignore

The Product Coalition

Build from the Ground Up —  Using these principles, construct your roadmap. The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. Building a plan to test for DMF as you go into your roadmap is critical. Trust, outcomes, value?

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Five Ways to Track Customer Sentiment

Alchemer Mobile

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

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Standing together: How Intercom customers are providing relief during COVID-19

Intercom, Inc.

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.