Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Intercom, Inc.

OCTOBER 22, 2019

Sales managers looking to stand out among their peers would do well to focus on four things: prioritizing work that will move the needle, making sure the right people are on their team, thinking about initiatives that will improve the business (not just themselves and their reps), and developing a solid decision-making framework.

Weak Development Team 123

Weak Development Team Inbound Outbound Framework 123

Atlassian

FEBRUARY 18, 2022

Psychologically safe work environments allow team members to feel that they can safely take calculated risks without fear of repercussions. On the journey to success, how your team members feel about their work environment may be just as important as the skills they bring to the table. 5-Second summary. What is psychological safety?

Weak Development Team 132

Weak Development Team Leadership Consulting Reporting Tools 132

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Mind the Product

APRIL 10, 2020

In this talk from #MTP Engage Manchester consultant Itamar Gilad takes us through his GIST (goals, ideas, steps, tasks) framework. He’s now a consultant, speaker and writer. Itamar highlights three types of product launches: Positive – where a product is launched and is incrementally improved upon. Three Types of Launch.

Framework 167

Framework Weak Development Team Customer Experience User Testing 167

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

Business of Software Conference

JUNE 21, 2019

From page 1 of Obviously Awesome: How To Nail Product Positioning So Customers Get It, Buy It, Love It , it was clear that the team at Business of Software needed to read April Dunford’s new book. As an executive consultant, April Dunford brings 25 years of marketing experience to the table with this book.

Positioning 56

Positioning Books User Testing Weak Development Team 56

Product Innovation Educators

AUGUST 10, 2020

Do you and your product teams have the characteristics required for success? The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. It’s a performance study comparing factors of product teams that excel versus those that struggle.

Weak Development Team 84

Weak Development Team Product Research Reporting Tools Data Visualization 84

Johanna Rothman

DECEMBER 2, 2022

Bring empathy to the client's pressures and position. Teams might feel pressure from a too-large backlog or too-long roadmap. ” Whenever I've been in that position, my mind immediately went to, “how many months of mortgage payment (or insert a large monetary outlay here) do I have available?” Most cannot.

Agile 110

Agile Customer Experience Weak Development Team Consulting 110

Mironov Consulting

JUNE 27, 2020

On our side, we have expensive/talented/experienced sales teams that either close their few big deals this quarter or are put on notice. Product managers are often called in late in the selling cycle to address specific customer demands/requests or to position our product against competitors. Why Does It Matter? Our word is our bond.

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

The Product Coalition

AUGUST 9, 2021

In one of my roles as an R&D manager, I inherited an employee from one of the other teams on the day I joined. Little did I know that “not always easy to manage” is an understatement, and that this developer actually didn’t want to be managed at all. I’ve seen and successfully handled tough cases before. How big is the gap?

Weak Development Team 157

Weak Development Team Product Management Product Manager Management 157

Mind the Product

AUGUST 23, 2018

Product managers are only hired after the innovation or startup teams get concepts or funding approved. This means that product managers are thrust into developing a product or service concept they had no part in creating. A product manager is the leader and glue for the development team, from concept to launch.

Weak Development Team 120

Weak Development Team Product Management Product Manager Technical Review 120

The Product Coalition

DECEMBER 19, 2021

Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. Most companies hire a product manager (and other positions) too late. This is one of the most popular questions I receive from my consulting customers as well as CPO Bootcamp participants. Here are my best tips.

Product Management 167

Product Management Product Manager User Testing Weak Development Team 167

The Product Coalition

AUGUST 27, 2018

Agile vs. Being Agile Agile became popular shortly after ‘The Agile Software Development Manifesto ’ was published in 2001. Organizations began looking to consultants to help them become more agile, and an entire Agile industry was born. This is why one-size-fits-all Agile solutions are a bad idea.

Agile 107

Agile Weak Development Team Software Developers Software Development 107

Product Management University

MARCH 14, 2017

Without a portfolio strategist, the injury you’re most likely to sustain is an overabundance of disjointed one-off development projects to satisfy the next big sales opportunity or unhappy customer. The Body Part: Product Development. Don’t injure your team before they even take the field.

Weak Development Team 100

Weak Development Team Product Management Product Manager Customer Experience 100

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Jobs To Be Done has given us a better way to approach customer development. How do we build and position a product that is nearly irresistible for the people we want to serve? Why does this happen?

User Testing 138

User Testing Product Research Research Software Customer Experience 138

PMLesson's Ace the PM Interview

MAY 14, 2021

An engineering management position is not on the typical path of an individual contributor (IC) software engineer. Engineering managers will frequently consult with other product managers, engineers, and their teams while spending time in meetings, answering emails, and delivering presentations to upper management.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

The Product Coalition

FEBRUARY 27, 2022

So you found a new position as a product leader, congratulations! Only among my consulting customers , two companies recently hired a new VP of Product. I decided to write this article to help you, product leaders, with your new position. and in product leadership positions there is so much of it!

Weak Development Team 140

Weak Development Team Leadership Data Visualization Positioning 140

Product Innovation Educators

SEPTEMBER 25, 2023

I found myself in a position that many people may find themselves in—you’re in a rush and trying to clean your teeth and flossing is just taking too long. That was a problem we ran into in the development. We had to develop into the UX a way to let people know the floss is over and they should stop.

User Testing 119

User Testing Product Research Customer Experience Customer Feedback 119

The Accidental Product Manager

AUGUST 21, 2023

The life sciences company had developed what they thought might be a cure for the dreaded Alzheimer’s disease. The Problem With A Blockbuster Drug So let’s all agree on one thing: it can take a very long time to develop a new drug. How Did The Mistake Happen So what happened during the development of this new drug?

Weak Development Team 65

Weak Development Team Data Visualization Product Research Testing 65

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences. Is there anything we can help you with?

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Mironov Consulting

SEPTEMBER 22, 2020

Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Some frequent bad outcomes from this confusion: We never finish our MVP. Here’s why…. What To Do?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

ProductPlan

OCTOBER 6, 2021

Time management remains an essential theme for product teams because there aren’t enough hours in the day. It all starts with a commitment from leadership that strategic thinking and planning are worth the time and makes it a core tenet of the team’s approach. Time Management. Turning an Abstract Concept Into Practice. I mean, really?

Customer Experience 95

Customer Experience Reporting Tools Systems Review Weak Development Team 95

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. The good news: having a positive NPS score (0-30) means you are on the right track. What Is Considered Good NPS Score, and What Is a Bad NPS Score? What is Considered a Good NPS score, and What Is a Bad NPS Score?

Analytic Tools 73

Analytic Tools Feedback Software Data Visualization Weak Development Team 73

Modus Create

NOVEMBER 17, 2020

In 2021, we will likely see a continuation of many of the trends that began this past year, along with some new (and positive and exciting) opportunities that will continue to reshape the business landscape. Meanwhile, more consultants will collaborate with their clients on large-scale open source development projects.

Research Software 98

Research Software Data Visualization Customer Experience User Testing 98

Mind the Product

APRIL 28, 2017

Ultimately, you’re always in a weaker position if you’ve not prepared the ground for what you hope to achieve. You can’t negotiate without starting from a solid, considered position because you will have no mechanism to push back against ideas that don’t align to your end goal, which is why… …Alignment is Crucial. Bullet dodged!

Weak Development Team 120

Weak Development Team Research Software Vision KPI 120

The Product Coalition

MARCH 14, 2019

Photo by Emily Morter on Unsplash I quit my job running the Apple Maps PM team last year. As an MSOD (Masters of Science, Organization Development) student, I consulted at the International Monetary Fund (IMF) in May of 2018. When you consult, the first thing you do is “discovery” and “contracting”. Intimidating.

Weak Development Team 60

Weak Development Team Technical Review Product Research Customer Experience 60

Userpilot

FEBRUARY 3, 2021

Then, when you finally put together your user journey map and want to optimize your touchpoints and eliminate bad experiences, you can face two barriers: The Analytics Black Hole – Can’t see the forest before the trees. The Bottleneck -Your software developer who is too busy to take on every experiment you want to run.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Research Software 98

Mixpanel

DECEMBER 7, 2021

Good product teams know their users inside and out. They get to know all of this by using data as a strategic asset—because good product teams are made up of good product analysts. Does this mean every product team should be packed with data science degrees? Asking developers to pull data isn’t an efficient use of their time.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Product Research 105

Gainsight

JUNE 11, 2021

Major Takeaways: You can’t help others if you’re not in a position to help yourself. Team Up with Sales to Drive Revenue with Kristen Hayer, Founder & CEO at The Success League. But both teams should be working together to drive more revenue than attacking the customer base separately.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Too many of these educated people had no idea how to work as a collaborative team. They acted as if they were indispensable or 10x developers.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints. for guidance on implementation.

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Mind the Product

MARCH 14, 2017

Before Cooper, Nate has held product and design leadership positions at StarMine, Thomson Reuters, and BuildZoom. As a consultancy Cooper leads initiatives in content creation, business development, and creative leadership. The question instead is what is the difference in the ROI of Bad or Ignorant Design vs Good Design.

Weak Development Team 100

Weak Development Team User Testing Customer Experience Leadership 100

Gainsight

AUGUST 2, 2021

If you have ever waited in line for a COVID test or vaccine, you understand how successful operational leadership can hinder or accelerate a positive customer experience. Building the proper foundation early on will set your team up for success in the long run. In most organizations, CS Operations governs six key components: Reporting.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

The Product Coalition

DECEMBER 11, 2023

While I was writing this article, one of my consulting clients called me to talk about this dilemma exactly: as their product is getting more mature and allows more functionality, their UX which was something they were super proud of up until now is getting slightly more complex. But do they really need this ?

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78