The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Bain Public

AUGUST 22, 2022

While these will be your key areas of ownership, we’re a small team at Bain Public, so you’ll likely pitch in on a variety of other initiatives, from communication campaigns to research to prospecting and networking. Based in Montreal, Bain Public is a digital product consultancy. You can find a signal in the noise. About XMachina.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 254

Data Visualization Analytic Tools Research Software Product Research 254

Bain Public

JANUARY 24, 2022

While these will be your key areas of ownership, we’re a small team at Bain Public, so you’ll likely pitch in on a variety of other initiatives, from communication campaigns to research to prospecting and networking. Based in Montreal, Bain Public is a digital product consultancy. You can find a signal in the noise. About XMachina.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

While these will be your key areas of ownership, we’re a small team at Bain Public, so you’ll likely pitch in on a variety of other initiatives, from communication campaigns to research to prospecting and networking. Based in Montreal, Bain Public is a digital product consultancy. You can find a signal in the noise. About XMachina.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

While these will be your key areas of ownership, we’re a small team at Bain Public, so you’ll likely pitch in on a variety of other initiatives, from communication campaigns to research to prospecting and networking. Based in Montreal, Bain Public is a digital product consultancy. You can find a signal in the noise. About XMachina.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

UX Studio

OCTOBER 24, 2017

This leads to slower, more difficult collaboration because we have to cross-check design questions and solutions with the PO (and the product team, designer etc) and then wait for approval from a decision maker (C-level person) and in some cases in vain. We use it more as a feedback tool. Engaged (advanced, level two).

Research Software 76

Research Software Feedback Software User Testing UX 76

The Product Guy

SEPTEMBER 12, 2017

Guest Post by: David Parmelee, Digital Strategy Consultant. A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Sad but true.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

freshtrax

FEBRUARY 21, 2023

He is now working as a UX designer at a Japanese design consultancy while actively engaging in education and creating social impact. Akiko, a UX researcher from Btrax, interviewed Nondo and separated her interview into two articles. Akiko Sakamoto Akiko works as a UX researcher at btrax. She was born and raised in Tokyo.

Research Software 52

Research Software Technical Review UX Data Visualization 52

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. What systems/metrics/processes do we need to measure and track winning? Julian Dunn is a senior product manager with Chef Software where he. Where do we play? And where do we not play?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

ProductPlan

JANUARY 17, 2023

Can’t I just use my knowledge of the customer’s domain to create create solutions to their problems?” That’s why I never rely on market research. What Jobs and Ford both understood is that asking customers what they want, asking them for the solution itself, can lead you down the wrong path. question obvious.

B2B 59

B2B User Testing Customer Feedback Customer Experience 59

PMLesson's Ace the PM Interview

MAY 24, 2022

Technology & Equipment Along a similar line, BizOps is also involved with the technology and equipment of a firm. Business processes need employees to execute, but many processes will require technology or equipment. Our CEO Stephen has instructed the team to discover why and develop a solution.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Strategy 52

Userzoom

AUGUST 17, 2017

A delightful experience and great usability are rocketing to the top of the list as more and more companies understand that experience is a key differentiator for the modern consumer. Director of Research, Ann Rochanayon, to learn more about the how’s and why’s of designing and testing for accessibility.

User Testing 48

User Testing Research Software Product Research Webinar 48

Product Innovation Educators

SEPTEMBER 6, 2021

Product Tranquility , a consulting firm based in Austin, Texas. In customer research, we’re trying to understand what problems our customers face and how much they value solutions to those problems. Tesla found a group of people who were willing to pay for that. Dan is the founder of ?

User Testing 62

User Testing Marketing Research Software Product Research 62

Intercom, Inc.

NOVEMBER 5, 2020

Retail is constantly changing: from stalls to malls, the way we shop is always evolving in tandem with cultural, economic, and technological shifts. Research completed as early as 2017 suggested that by 2040, 95% of all purchases will be via ecommerce. Listen below, and read on for our companion post. The rise and fall of the mall.

User Testing 206

User Testing Reporting Tools Customer Experience Travel 206

The Product Coalition

SEPTEMBER 3, 2019

The Nielsen Norman Group are one of the leading UX consultancies and researchers, sharing best practices around the world. 1/5 Empathy Mapping - Using research of one user, identifying what they say, think, feel and do. Then together as a group clustering common themes and voting on the biggest pain points (i.e.

User Testing 60

User Testing UX Product Research Technical Review 60

Business of Software Conference

NOVEMBER 30, 2020

April Dunford BoS USA Online 2020 from Business of Software Conference. Get Weekly Advice From Software Experts. But they don’t necessarily know what the state of the art is on these technologies. And but then after a while I spalunk around and I figured out, there’s actually a category software for doing this stuff.

Research Software 64

Research Software User Testing Positioning Product Research 64

Business of Software Conference

MAY 15, 2019

Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. Tom Adeyoola (Founder, Metail) – Why Your ‘Brilliant’ Technology Fails To Have Impact from Business of Software Conference. Tom Adeyoola, Founder/CEO, Metail.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Intercom, Inc.

OCTOBER 3, 2019

Val has experience in a number of different sectors, having started out as a stage manager for operas before moving onto life as a virtual assistant and eventually setting up her own consultancy firm, Fix My Churn. One did consulting, one had a T-shirt company, one had an imported goods company. This is a virtual assistant.”

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Mind the Product

MAY 9, 2017

Jenine Lurie is Founder and Lead Strategist at Disruptive Experience, a New York based design consultancy that applies unique user-centered design strategies to create intuitive and delightful experiences that connect people to products. There really isn’t a lot of differentiation between insurance companies in terms of products offered.

User Testing 101

User Testing Development Customer Experience Product Research 101

BrainMates

DECEMBER 12, 2019

As a social entrepreneur with Full Time Lives and in my Product Management consulting work for Brainmates. To explore this further Adrienne Tan and I hosted a working group with mission-led leaders of traditional not-for-profit organisations. As a group we attempted to define what effective mission-driven Product Management is.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

DISQO

JUNE 30, 2017

I asked three experienced product leaders and consultants who have all had to confront eager executives about bad product ideas for their best advice on how to navigate these difficult conversations effectively. This approach can enable stakeholders to reach the right conclusion on their own accord. Shift resources to a better opportunity.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. It’s cyclical.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Product Management Unpacked

MARCH 5, 2019

Forty-nine percent ( 49%) of product managers said this is their biggest challenge, and when responses are added from enterprise software PMs, this figure jumps up to 62%. Unfortunately, in many cases product enhancement requests remain in customer support and issue tracking “ticket” systems. Methods and Tools.

Reporting Tools 176

Reporting Tools Research Software Feedback Software User Testing 176

DISQO

JUNE 30, 2017

I asked three experienced product leaders and consultants who have all had to confront eager executives about bad product ideas for their best advice on how to navigate these difficult conversations effectively. This approach can enable stakeholders to reach the right conclusion on their own accord. Shift resources to a better opportunity.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

I asked three experienced product leaders and consultants who have all had to confront eager executives about bad product ideas for their best advice on how to navigate these difficult conversations effectively. This approach can enable stakeholders to reach the right conclusion on their own accord. Shift resources to a better opportunity.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

JULY 27, 2022

Ever wondered why product lifecycle marketing is that important for SaaS? Marketing campaigns in the maturity cycle should highlight product differentiation and brand identity to maintain a market presence over the competition. Providing a better platform for long-term strategic planning. Product Lifecycle vs. BCG Matrix.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. Then later on, I did some management and digital consulting as well. Should we do research? What type of research should we do?

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. After college, I went to work at the Boston Consulting Group, BCG, which was my first experience in business. Karen: Yeah, we were at just over 300.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Gainsight

APRIL 16, 2019

A fantastic group to connect with are your vendors. Do your research on the company and come up with your two or three key differentiators. The two things I heard over and over again were: How do you have CSMs become more consultative and strategic? With that in mind, you have a mutual goal.

User Testing 40

User Testing Customer Experience Data Visualization Reference 40

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step. Do they offer an alternative?”

User Testing 90

User Testing Research Software Data Visualization Feedback Software 90

Gainsight

NOVEMBER 18, 2019

As more B2B companies make CX a priority, it becomes harder to differentiate—unless you are continuously evolving and maturing your programs. As a customer experience consulting firm , we regularly talk with stakeholders who thirst for a greater impact from their CX programs. Read the rest of our CX series.

B2B 8

B2B Customer Experience Data Visualization Feedback Software 8

ProductPlan

MARCH 5, 2021

Contributing to problem and solution discovery efforts by conducting internal stakeholder and customer interviews and research, and developing and running experiments to validate concepts. Writing stories that articulate work to be done by Engineering in support of solutions and production support. Duties and Responsibilities.

User Testing 132

User Testing Product Research Product Management Product Manager 132

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Questions & Answers.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Because I’m like really off my group. Upcoming Events.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40