Userpilot

MAY 8, 2024

Also, it’ll help you retrieve relevant insights from various analytics reports. Taking the example of an ESP, let’s say you find that most of your user base comprises enterprise customers and startup owners only make up a tiny fraction. Next, you’ll have to look at different analytics reports to understand their behavior patterns.

Customer Feedback 80

Customer Feedback Data Visualization Customer Experience User Testing 80

People-First Product Leadership

JUNE 3, 2024

Applying NVC also helps to build trust, open up communication, and build a foundation for a positive working relationship when you’re in an enterprise B2B product space. ” or “Can we brainstorm together way to address the top pain points of our most strategic enterprise B2B customers?"

Product Management 52

Product Management Product Manager Product Research Customer Feedback 52

Modus Create

FEBRUARY 16, 2024

According to our latest research report on Investing in Digital Transformation and Product Development , the biggest challenge for technology organizations today is not the tech stack; it’s finding capable digital talent to manage the technology.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Product Research 52

Alchemer Mobile

MAY 7, 2020

Unify data and simplify partner integrations with enterprise-class security and reliability. We think we’re pretty great – and so do many leading enterprise brands such as Dunkin’ Brands, JetBlue, eBay, Buffalo Wild Wings, Overstock.com, Viacom, Capital One, Norwegian Cruise Lines, Zillow, and more. Apptentive. Kin + Carta.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

JUNE 11, 2022

Early in my career, I led the implementation of a supply chain analytics module from SAP (enterprise resource planning software). I lead an enterprise software company in the healthcare space. What every great consultant does?—?I file extracts, reports, and an interactive dashboard. True story. Fast forward a decade?—?I

Customer Experience 137

Customer Experience User Testing Data Visualization Analytic Tools 137

Modus Create

FEBRUARY 5, 2024

Let’s dive deeper into five digital transformation trends shaping 2024 for enterprise leaders. As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing. The data is consistent with my ongoing conversations with chief innovators across several industries.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Mironov Consulting

OCTOBER 19, 2022

  Not everything that’s reported as a bug is a bug – or should be fixed.  Customers  In the enterprise software space, every of our customers and execs will always have another dozen unmet needs, amplified by our enterprise sales teams.  It’s Bug or feature?  

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mironov Consulting

MARCH 9, 2024

†† Here’s a scenario: You’re a product manager at an Enterprise software company and get a blizzard of incoming requests and demands and tickets and suggestions and ideas.    I’ve heard several customers complain about slow reports.”   That’s our #1 challenge for 2025.  

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Userpilot

OCTOBER 31, 2023

Methods to collect quantitative data: NPS and CSAT surveys, feature tagging , trend reports, funnel reports. Trend reports Trend reports involve aggregating quantitative data over specific periods, such as weeks, months, or quarters, to reveal long-term customer behavior patterns. Funnel reports in Userpilot.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

The Product Coalition

FEBRUARY 19, 2023

For consumers lacking commitment For enterprise software companies, they often require users to provide proof that they are a genuine business during acquisition to filter out hobbyists. For example, Salesforce requires users to provide a work or business email during sign-up, then they offer a suite of enterprise-level tools and support.

Reporting Tools 130

Reporting Tools Customer Experience Healthcare Entertainment 130

eG Innovations

MAY 15, 2020

Monitoring Citrix Remote PC with eG Enterprise. Our eG Enterprise solution offers full support for Citrix Remote PC which gives Citrix admins the exact same in-depth monitoring, dashboards and reports as they are used to with Citrix Virtual Desktops and Apps. and provide reports for compliance tracking. About the Author.

Reporting Tools 105

Reporting Tools Customer Experience Enterprise User Experience 105

The Product Bistro

JANUARY 3, 2017

Digital Transformation, it’s all the rage, and doing a simple Google search yields a plethora of hits, from training to consultants, to the big market research companies, all weighing in. They will report to the customer’s leadership team, and provide concrete evidence of the efficacy of the solution. Business model shift.

Reporting Tools 247

Reporting Tools Analytic Tools Research Software Customer Experience 247

Atlassian

FEBRUARY 15, 2022

You spend countless hours training teams and adopting new processes – and that’s all before you even consider bringing in a tool to provide reporting and visibility across the entire organization. That impact is captured in the Forrester Consulting Total Economic Impact TM study for Atlassian Jira Align.

Agile 78

Agile Reporting Tools Research Software Consulting 78

Modus Create

JUNE 30, 2021

Emerging technologies, prioritization of workforce culture, and the need for shorter, more cost-effective engagements are making legacy consulting models obsolete. The rise of digital transformation has coincided with the decline in management consulting. For the longest time, consulting was synonymous with management consulting.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Emerge Insights

FEBRUARY 3, 2020

Emerge, a Digital Agency in Portland, OR, is positioned highly for Ability to Deliver in the Leaders Matrix in Clutch’s 2020 independent evaluation that compares user experience design capabilities across consulting firms, agencies and design companies.

Customer Experience 81

Customer Experience Naming User Experience Customer Feedback 81

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Reporting and AI-powered conversational insights. It includes: Live chat.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

eG Innovations

FEBRUARY 14, 2023

eG Enterprise collects metrics and applies tests to help the administrator detect, diagnose, and resolve performance deficiencies related to the data traffic in the environment. eG Enterprise also includes detailed diagnostics which provide additional problem insights to administrators, thereby easing troubleshooting.

Data Visualization 52

Data Visualization Reporting Tools Outbound Analytic Tools 52

Amplitude

DECEMBER 17, 2018

When a dear colleague introduced me to Amplitude, I was – in typical consultant form – skeptical of the claims. My heart is set on helping enterprise companies become digital re-inventors with a strong customer focus, drive early value with a use-case driven and lean approach.” Me and my kids.

Reporting Tools 66

Reporting Tools Data Visualization Analytic Tools Technical Review 66

TechEmpower - Product Management

AUGUST 21, 2023

But at a minimum, any good review should include: Straightforward Analysis : A straightforward report that grades aspects of your technology, processes, and team. This part of the report can go deep on how your software stacks up with respect to feature delivery, security, reliability, and scalability.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Userpilot

JULY 18, 2023

offers 3 plans: Essential – from $39/user/month Pro – from $89/user/month Enterprise – custom pricing G2 review 4.5/5 user/month Enterprise – custom pricing G2 review 4.3/5 Gartner – for researching your target industry Gartner is a research and consulting organization.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Reporting Tools 85

Userpilot

MARCH 29, 2024

For example, if you’re strictly an enterprise SaaS, targeting individual users or small businesses will result in a lack of action. By conducting funnel analysis and pairing the funnel data with other behavior reports, you can pinpoint the exact factors responsible for the funnel drop. Checklist built with Userpilot.

Data Visualization 90

Data Visualization User Testing Analytic Tools Feedback Software 90

eG Innovations

SEPTEMBER 9, 2021

BI/ Reporting/ Business Use Cases. Our colleague, Wendy Howard ( @Wendy31927677 ), a Technical Consultant from eG, will be speaking in the BI/Reporting/Business Use Cases track on 17 th September at 12:40 PM – 1:20 PM (PST). There are six separate session tracks for 2021: AI/ ML/ Data Science. Data Engineering.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Healthcare 52

Roy Madden

AUGUST 17, 2021

Drew is a cybersecurity analyst at WillowTree, a digital product consultancy with clients including HBO, Domino’s, Anheuser-Busch InBev, FOX Sports and Hilton. He’s part of a small security team responsible for incident response, incident remediation, reporting on security news, and securing web and mobile applications.

Data Visualization 114

Data Visualization Reporting Tools Document Customer Feedback 114

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet.

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Coalition

JANUARY 3, 2020

Contus Contus, a leading Software as a Product company provides Digital Engineering services for global Enterprises. One can expect the top IoT app development services where it provides the IoT best practices, IoT implementation services, IoT data visualization , and Data Analytics to increase the scalability and revenue of Enterprises.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

Mironov Consulting

OCTOBER 7, 2020

As the leadership team gets tired of interim progress reports and longer-than-expected delivery dates, they lose heart and lose trust in the “maker” side of the company. So something new becomes the #1 top priority. Scattered around the development shop are stacks of partially completed projects not being worked – aging from neglect.

Reporting Tools 137

Reporting Tools Weak Development Team Customer Experience Product Research 137

Gainsight

FEBRUARY 9, 2022

Who should Customer Success report to? Your Customer Success Reporting Structure: The Customer Success leader should report directly to you – no question. strategy consulting) where they learned “high touch” client service. This reporting structure is too important for them to answer to anyone else.

Reporting Tools 52

Reporting Tools Customer Experience Data Visualization Technical Review 52

Intercom, Inc.

AUGUST 24, 2021

But according to a commissioned study by Forrester Consulting on behalf of Intercom from April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , only 43% of support leaders believe that they can deliver personalized support experiences with their current tech stack.

User Testing 129

User Testing User Friction Customer Experience Data Visualization 129

eG Innovations

APRIL 12, 2019

Continuous application performance management (CAPM) is a key focus area in the enterprise IT segment. More than 45,000 data points were collected across 1,500 enterprise IT stakeholders with budget responsibilities. Access the report here. Explore Monitoring Capabilities of eG Enterprise APM ».

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Intercom, Inc.

JULY 29, 2021

But looking at BrowserStack, looking at the product they had, the market, the growth rate, the customers they already had in Europe… And they were looking for somebody to scale out their enterprise business across Europe. We paused all of our enterprise field sales, but in our HQ, we decided to put the foot down and really go for it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Gainsight

SEPTEMBER 26, 2023

According to Precursive’s Customer Onboarding Benchmark Report , 74% of enterprise organizations have a customer onboarding team. But they’re more impactful when used for strategic consultations, not basic troubleshooting. It frees up your CSM team to take a more strategic, consultative role instead of firefighting.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. Listen to this light-hearted conversation between Barry Schiffer , Pre-Sales Consultant – Benelux, eG Innovations and Ed Duncan , Technical Marketing Engineer, Citrix with interviewer, Neil C. Citrix Monitoring Tools & eG Enterprise Complement Each Other. In the U.S.,

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Product Talk

NOVEMBER 16, 2022

Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. Meet product coach and consultant @ellenjuhlin. Because it was a permanent install, we also became a beta test site for new software updates, so I was filing bug reports and giving feedback and opinions about the software.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

eG Innovations

JULY 17, 2020

eG Enterprise Features in Focus Series. One of the hidden gems within eG Enterprise is the ability to perform remote actions and automated tasks using built-in functionality. Our internal consultants who work with customers and understand customer needs. Feedback from thousands of eG Enterprise users and partners worldwide.

Feedback Software 52

Feedback Software Reporting Tools Data Visualization Embedded Analytics 52

Amplitude

NOVEMBER 26, 2019

You may not understand someone else’s definition or report. Not everything Not everything involving data is owned by one person or team, even at a large enterprise company. involving data is owned by one person or team, even at a large enterprise company. Let’s consult our pal, Gerald on the design team.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Gainsight

APRIL 2, 2021

Several attendees remarked that part of their job is sharing the stories about enterprise customers who may have adopted the product in a “bottoms up” manner but now have significant adoption within one company. They talked about the importance of “show and tells” for the company to learn enterprise use cases.

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52