Product Management University

MARCH 23, 2023

If you’re a pre-sales solution consultant or sales engineer, falling into the trap of telling vs selling can happen before you even know it, even though your intentions are always on the mark to start the demo. The telling demos are more like an introductory training class on the product versus a sales presentation.

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Demo Product Research Systems Review Workshop 243

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better? Why avoid it?

User Testing 110

User Testing Product Research Testing UX 110

Product Talk

NOVEMBER 16, 2022

Product Talk’s North Star metric is to increase the number of product trios who adopt a continuous cadence to their discovery work. Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. Meet product coach and consultant @ellenjuhlin. Tweet This.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Product Innovation Educators

JANUARY 29, 2024

How to become an emotionally fit product leader We are talking about mental health for product managers and leaders—specifically product managers moving into leadership roles and those who are already in leadership roles. Summary of some concepts discussed for product managers [2:55] What is emotional fitness?

Leadership 99

Leadership Product Research Product Management Product Manager 99

The Product Coalition

NOVEMBER 30, 2022

The most likely answer is that not enough people bought or used the product. But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. How do we build and position a product that is nearly irresistible for the people we want to serve? Why does this happen?

User Testing 132

User Testing Product Research Research Software Customer Experience 132

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

SEPTEMBER 7, 2023

It is also good exercise when you live near a mountain. Despite the content being geared toward the C Suite, something I am still determining if I want to reach, there was a brief diversion on building successful AI products. McKinsey used the word product in a conversation about digital and AI. I’ve arrived. Good question.

User Testing 99

User Testing Development Product Research Feedback Software 99

Modus Create

OCTOBER 6, 2020

I have a confession to make: as a growth-oriented product manager, I tend to gravitate towards A/B testing whenever I can. A/B testing lets us see what customers actually do rather than what they say – which can be a pitfall when using other research methods. When to Use A/B Testing. I’m admittedly biased.

User Testing 96

User Testing Product Research Testing Customer Experience 96

UX Studio: Product Management

AUGUST 1, 2021

But how can the user experience of your product help? Measuring design and utilizing data are essential steps towards creating a sustainable product. UX research is a key ingredient and UX metrics are the solution. UX research is a key ingredient and UX metrics are the solution. At the product launch.

Data Visualization 132

Data Visualization Customer Feedback Customer Experience User Experience 132

Intercom, Inc.

MAY 16, 2022

What are product design workshops? Product design workshops are an opportunity for a team to untangle a problem together by going through a series of group exercises designed to get to a specific outcome. How to create and structure a productive design workshop. Start with an overview. Determine the goal.

Workshop 245

Workshop Feedback Software Research Software Reporting Tools 245

The Accidental Product Manager

FEBRUARY 5, 2024

Products made for older customers are getting a makeover Image Credit: Katie Mims Who do you sell your product to? Is there a possibility that your product is being used by older customers? If this is the case, what you have done to make it easy for them to use your product?

User Testing 104

User Testing Customer Experience Product Management Product Manager 104

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. Ideally, you will have directly assisted a product manager on one of your projects.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. Ideally, you will have directly assisted a product manager on one of your projects.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

The Accidental Product Manager

OCTOBER 23, 2023

It’s time to try some new strategies at Peloton Image Credit: Tony Webster The Peloton product managers have had it pretty good for the last few years. When Peloton first showed up on the market, their brand of expensive at home exercise bikes really took off. Now the Peloton product managers had a problem on their hands.

Product Management 73

Product Management Product Manager User Testing Management 73

Product Talk

JUNE 12, 2019

It’s been a blast seeing product people put it into practice. I first met Hope in 2014 when she asked me to coach her product teams at CareerBuilder. Since leaving BeachBody, Hope has worked as a product consultant and coach. She uses my continuous discovery curriculum to coach product teams just as I do.

Reporting Tools 221

Reporting Tools Feedback Software Data Visualization Product Research 221

The Product Coalition

JUNE 11, 2022

Yet we continue to think our customers won’t mind changing to use our products. In the B2B hemisphere, change goes hand and hand with new products. B2B product leaders, I am calling you out on the dreaded implementation phase. So why do we, as product leaders, continue to ignore what happens between contract and production use?

Customer Experience 136

Customer Experience User Testing Data Visualization Analytic Tools 136

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. He finally landed a job as Producer at a product agency, the equivalent of a product manager at a traditional product company.

Research Software 157

Research Software Analytic Tools Product Management Product Manager 157

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. years, I’ve been lucky enough to be involved in a lot of projects where we built amazing products in different industries.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Mind the Product

DECEMBER 7, 2016

In my role as Head of Product at Comic Relief I currently have one overarching goal: to embed Product as a way of working. This is in order for Product to provide value to the organisation and it is underpinned by developing a high-performing team. Cue epiphany; my team are my product! My team are my product.

Product Research 70

Product Research User Testing Development Product Management 70

The Product Coalition

MARCH 10, 2021

Project Aristotle ’s researchers proved that you could not design a perfect team, even considering the team's size, diversity of skills, experience, and personality traits. In short, the Project Aristotle “researchers found that what really mattered was less about who is on the team and more about how the team worked together.”

Research Software 134

Research Software Webinar Product Research User Testing 134

Amplitude

NOVEMBER 12, 2018

Holly Hester-Reilly has a fascinating, experiment-driven meets systems-thinking perspective on product management. Prior to jumping into product roles at Shutterstock and Media Math, Holly studied chemical engineering, and practiced research science for several years. Holly: I think the best product managers are like scientists.

Product Research 97

Product Research User Testing Research Software Customer Experience 97

The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all Instead, we audition product managers (and Designers too for that matter) in the same way actors are auditioned for a movie. all pointing to a simple fact. the audition.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Now.   The PdM equivalent of mansplaining.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Coalition

MAY 11, 2022

As a consultant on advanced analytics, I often hear, “ Our business metrics were rising. At approximately the same age of a product, its leader understands his data analytics is a mess and wants to align the metrics. Even if you are still searching for a product-market fit but already have enough data about your users?

Data Visualization 125

Data Visualization User Testing Customer Experience Analytic Tools 125

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. Here are some patterns I’ve seen in picking successful Heads of Product. Let’s unpack. What’s In a Name?

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Product Talk

FEBRUARY 10, 2016

Last Wednesday I put out this call to product managers to participate in a research study about the life of a product manager. After all, if I was working in a corporate product role, I’d be doing customer interviews on a regular basis, so why should it be any different as a consultant? Product management is hard.

Product Research 119

Product Research User Testing Data Visualization Customer Experience 119

The Product Coalition

SEPTEMBER 3, 2019

But UX is about human-centred design, no matter the product nor the audience, creating services that help people in one way or another. The Nielsen Norman Group are one of the leading UX consultancies and researchers, sharing best practices around the world. Overall, this was one of the most well-executed workshops I’ve seen.

User Testing 60

User Testing UX Product Research Technical Review 60

Lenny Rachitsky

NOVEMBER 19, 2023

He also runs the online training business StrategyU, helping people learn the skills of consulting without having to work in the industry. His book, The Pathless Path , chronicles his own journey and deep dive into the history of work and has been read by more than 40,000 people. Lenny may be an investor in the companies discussed.

Travel 52

Travel Consulting Product Research Framework 52

The Product Coalition

JANUARY 8, 2023

A solid product strategy takes time to build. Here is the method I use for creating a product strategy that makes sense. When I talk to the startups I consult to , or with the CPO Bootcamp participants, I always say that building a solid product strategy isn’t like solving a math equation.

Product Strategy 111

Product Strategy Strategy Research Software Product Research 111

UX Studio: Product Management

DECEMBER 7, 2020

In the fall of 2019, Xeropan’s CEO reached out to us because, although he was receiving great feedback on his product, his conversions in the app stores weren’t living up to his expectations. In order to solve the problems at hand, Antoine, our researcher, first needed to understand the causes of these problems. The redesign.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

Modus Create

APRIL 30, 2020

Just like building a house, if a product’s vision, blueprint, or the foundation is wrong, the output has serious problems. Once a full team is engaged, these problems can be costly – to the product team and to your business. Product Team Alignment and Preparedness. Collaboration Between UX, Product, and Engineering.

Research Software 81

Research Software Product Research User Testing Workshop 81

Mironov Consulting

MAY 21, 2023

I’ve had a lot of discussion over the last few months with product leaders looking for their next opportunity.  Some Also consider ways to keep your hand in the product game.  Mentor  Reach out to folks in your personal network that you've lost touch with, especially other senior product people.  

Marketing 65

Marketing Customer Experience Product Research Banking 65

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. What is a product management process?

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userzoom

APRIL 6, 2018

When it comes to user research, you won’t get a more honest and unique insight then when observing and interviewing users in their own natural environment. It’s a cliché so overused that you be forgiven for not paying attention to it, but ‘expect the unexpected’ has to be at the forefront of any user researcher when they’re out in the field.

User Testing 88

User Testing Customer Experience Research Software Product Research 88

Mind the Product

FEBRUARY 19, 2019

Moving from project-based thinking to product-based thinking is an essential part of delivering a successful digital transformation. What are the benefits of taking on such an initiative, and how does product management give you the best possible chance of success? How Does Product Management Enable Digital Transformation?

White Paper 121

White Paper Analytic Tools Technical Review Data Visualization 121

The Accidental Product Manager

SEPTEMBER 26, 2022

However, you wouldn’t be thinking that if you were a product manager who works for the stationary bike company Peloton. Their sales have shot up as more and more people were forced to stay home and could no longer go to the gym to exercise. Everybody Starts To Exercise At Home. Currently Peloton only has 3.1

User Testing 65

User Testing Product Management Product Manager Management 65

Product Innovation Educators

FEBRUARY 20, 2023

How to achieve product-market fit – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is also the longest-running professional association for product managers, leaders, and innovators, having started in 1976. Underserved needs Product: 3.

User Testing 103

User Testing Product Management Product Manager Data Visualization 103