The Product Coalition

JUNE 21, 2021

Governments maintained this position not just by imposing lockdowns, but unintentionally endorsed the idea of using online services whenever and wherever possible. we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities.

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The Product Coalition

JULY 23, 2023

It’s incredible how many times I have lived through this conversation throughout my career in organizations large and small as an employee and a consultant. Finance must agree, alter processes and initiate changes to systems. Continuous Optimization and Governance Budgets are never done and locked. and typically runs 10–20%.

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Onboarding KPIs Product Research Finance Government 125

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Dive into the Tech industry Akiko: First of all, I’d like to ask about your career journey.

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Research Software Technical Review UX Data Visualization 52

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. Bill: Sure, absolutely. We got acquired by the large U.S.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Mind the Product

NOVEMBER 30, 2017

And even though the UK is leaving the union, the UK government has confirmed that the GDPR is here to stay. TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary.

Data Visualization 86

Data Visualization Technical Review Reporting Tools Technical Advisors 86

B2B Product Management

SEPTEMBER 29, 2023

They can be physical products, such as clothing, electronics, and food, or they can be technology items, for example, digital books, music, Smartphones. Due to this, the investment required at the beginning to build the product is often larger than what’s required for B2C products.

B2C 52

B2C B2B Reporting Tools User Testing 52

Userpilot

JANUARY 16, 2024

About the author Steve Krug is an independent web usability consultant and author of several UX design books. Rocket Surgery Made Easy by Steve Krug You can think of this book as a follow-up to “Don't Make Me Think” by the same author (we reviewed it earlier). "Rocket Get the book. Get the book.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

Modus Create

MAY 11, 2020

For people in tech, it’s just our daily environment, nothing too fancy, nothing too hard. So, how can the tech product community help the world to pivot, work as a cross-functional team and make this place better prepared for the times to come? This applies not only in tech, but also in politics and society. Is it hard?

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Technical Advisors User Testing Technical Review Feedback Software 72

UX Studio: Product Management

MAY 13, 2024

Our experiences range from large tech firms to startups, each partnership has carried unique challenges and experiences. For instance, if your designers are struggling to maintain a consistent design system due to a heavy design backlog, hiring a design system expert could be beneficial.

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Research Software User Testing Product Research Feedback Software 69

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s  Or why this distinction is essential to their investors.  But

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Reporting Tools Data Visualization Software Review Technical Review 111

ProductPlan

AUGUST 5, 2019

Most of the time, the IT department lurks quietly in the background, humming along supporting business systems and rarely attracting attention unless something’s gone wrong. Suppliers, consultants, and contractors involved in the project delivery. Governance/Compliance/Regulators. Senior management. Operations.

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Reporting Tools Customer Experience Data Visualization Customer Feedback 54

Userzoom

MARCH 28, 2018

Through consultancy, mentorship, and training he promotes digital best practice. And then it even got into government. You’ve got the British government with the Government Digital Service, who have invested heavily in user experience. And then it started to creep into more traditional, big organisations.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. UX studio Capitol Tech Solutions Digital Deployment Jives Media Cinch Web Design Web Sauce Studio E. If you are looking for a web design company in Sacramento, contact us to book a free consultation. Capitol Tech Solutions.

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Research Software User Testing Technical Review Product Research 77

Mironov Consulting

APRIL 15, 2023

 So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate.  (Hint:  That each week they leave a fresh gift (💩) for the tech side to clean up – displacing whatever was planned.  But

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

ProductPlan

DECEMBER 6, 2022

Government regulations impact nearly every aspect of financial products, including: How can they be marketed and sold. For this reason, it is wise to bring these stakeholders into the product planning and design process as early as possible, not just because the turnaround time on legal reviews by these teams can introduce unexpected delays.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

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Research Software Feedback Software Analytic Tools User Testing 40

PMLesson's Ace the PM Interview

JUNE 8, 2020

Tim has worked for HP, Apple, Sybase, Siebel, Oracle, and Citrix before starting his own consulting company. One weakness of Porter's model is that it doesn't explicitly address the role of government regulation, which is a strong force in regulated industries such as real estate, insurance, or investments, so I add that in where needed.

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Research Software Strategy Product Strategy User Testing 80

eG Innovations

AUGUST 3, 2021

are used to monitor the different Citrix technologies. This can highlight why launching your virtual application is slow: is it due to slow StoreFront access, AD authentication, GPOs, etc.? The issue could be due to the network in the user’s home, or their connectivity to the Internet. Since then, the situation has improved.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. If we’re not spending money on -ilities and stuff then our systems fall over and we’re out of business. Upcoming Events.

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Business of Software Conference

DECEMBER 11, 2019

Bethany has been a firm believer in agile for many years and has been bringing the joy of lean, kanban, and scrum to the workplaces of many through thoughtful and direct communication and consultation. Warning – do not watch on an empty stomach. Video, slides, & transcript below. Upcoming Events. BoS Europe 2020 BoS USA 2020.

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Agile Weak Development Team Feedback Software Reporting Tools 61

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. or a consultant or thinking about doing a startup?

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Analytic Tools Research Software Data Visualization Software Review 40

Modus Create

MARCH 6, 2020

With the relentless pace of innovation using Lean software development, we’ve seen an explosion in the use of serverless technologies with a mantra of “NoOps.” The Serverless Framework is a cloud-provider agnostic system that supports AWS, Azure, Tencent Cloud, Google Cloud, Cloudflare, Alibaba Cloud and twillo.

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Research Software Weak Development Team User Testing Software Review 138