When Writing Has Two Focuses: Invite Ideal Readers to Change and Assure Secondary Readers
Johanna Rothman
MARCH 22, 2023
How to Write for Secondary Readers Polly, a program manager, works with her program team to solve a cross-program problem: status reporting. Now that we are close, Sales, Training, Marketing all need much more detail and information about how to use Nova and when they can expect it. That's the most difficult part for me.
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