Gainsight
AUGUST 31, 2022
Because it’s a part of your go-to-market organization, every CX employee will benefit from learning the fundamental skill sets and techniques in which your salespeople are trained. The post How to make CX less ‘squishy’ and more data-driven appeared first on Gainsight Software.
The Secret PM Handbook
OCTOBER 9, 2018
We’ll assume the challenges in selling are that Marketing isn’t finding the right prospects and Sales doesn’t know how to sell to them effectively. There are parts we might not be as good at, if we don’t have a selling background and sales training, of course.).
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Gainsight
DECEMBER 15, 2023
Why CS Needs to Learn How to Speak CFO For years, we’ve been talking about your CS team being trusted advisors to your customers and doing the important work of helping them be more successful. If you break down what Sales and CS do, a lot of the activities are the same,” says Dhaliwal.
Mind the Product
SEPTEMBER 1, 2017
Janna had a sales job in college and recounts how intense the training was – with role-playing exercises, secret shoppers, and scripts – and how focused it was on dealing with people. But the training was intense! Frankly, selling pet food to adoring pet owners isn’t exactly a hard sell. Janna Bastow.
Amplitude
MARCH 11, 2020
You can create sales training and prepare go-to-market plans for upcoming feature launches months in advance. You can align on direction. You can sell to the future of where the product is headed. You can provide confidence to current customers that their expressed needs are prioritized.
Pragmatic Marketing
AUGUST 20, 2019
What’s odd, though, is that only 23% of companies consider their current sales training programs to be effective. Bob Kelly, chairman of the SMA, said the association’s research identified five specific areas of focus correlated with high levels of improved training effectiveness and higher sales performance.
Intercom, Inc.
SEPTEMBER 4, 2019
Sales has an unavoidable reality: sometimes, your team won’t hit their numbers. Every manager should know how to effectively coach their reps. This coaching helps them drive their team and their company to greater productivity and higher sales. One of the first things I teach new reps is how to manage up.
Expert insights. Personalized for you.
52 
Let's personalize your content