Modus Create

FEBRUARY 17, 2021

Servant leadership is a mainstay of corporate cultures worldwide. Like most leadership phenomena, it evokes both passionate adoration and scoffing. What is Servant Leadership? Servant leadership is a management philosophy in which the primary goal of the leader is to serve their direct reports.

Leadership 52

Leadership Reporting Tools Weak Development Team Agile 52

TechEmpower - Product Management

AUGUST 21, 2023

The explanation from software leadership is often unsatisfying or unclear. Do your own review first so you can be confident and better positioned. But at a minimum, any good review should include: Straightforward Analysis : A straightforward report that grades aspects of your technology, processes, and team. Are you ready?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

The Product Coalition

FEBRUARY 5, 2021

In this article, we’ll take a look at what product leadership is really about, why coaching is the highest-impact tool that a product leader can have in their toolbox and how to get started using coaching yourself. <insert long list of common business terms preceded by positive verbs> All of that is true.

Data Visualization 144

Data Visualization Reporting Tools Embedded Analytics Feedback Software 144

Atlassian

MARCH 31, 2022

In Leadership. Constructive criticism means providing a critique of someone’s performance by acknowledging both the positive and negative aspects of their work, along with the appropriate steps to improve. For the next one, I’d like you to outline a plan with incremental due dates so you can deliver the final report on time.”.

Construction 80

Construction User Testing Customer Feedback Leadership 80

ProductPlan

JULY 16, 2021

Acquiring a consensus on product direction remains the number one challenge for product professionals, according to ProductPlan’s 2021 State of Product Management Annual Report. We can give orders and hold people accountable, and we also have the authority to assign our direct reports with tasks. Spend Time on What Matters Most.

Reporting Tools 108

Reporting Tools Onboarding KPIs Research Software User Friction 108

PMLesson's Ace the PM Interview

MAY 14, 2021

An engineering management position is not on the typical path of an individual contributor (IC) software engineer. Engineering managers will frequently consult with other product managers, engineers, and their teams while spending time in meetings, answering emails, and delivering presentations to upper management.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

The Product Bistro

JANUARY 3, 2017

Digital Transformation, it’s all the rage, and doing a simple Google search yields a plethora of hits, from training to consultants, to the big market research companies, all weighing in. The customer success role is a vendor position, a person or team who picks up at the end of the sales cycle, with the closed order.

Reporting Tools 247

Reporting Tools Analytic Tools Research Software Customer Experience 247

BrainMates

DECEMBER 1, 2021

Only five global leaders at the national level have ever identified as LGBTQ+ and just four occupy the CEO position of the largest US corporations. The Human Rights Campaign Foundation report that 46% of LGBTQ+ workers in the US, and 35% in the UK are closeted in the workplace for fear of repercussion. And with good reason.

Reporting Tools 96

Reporting Tools Data Visualization Research Software Consulting 96

Mind the Product

FEBRUARY 5, 2019

Product experts have tried to tackle this issue but they gloss over the impact a company’s structure and leadership team have on product/market fit. For many consumer packaged goods (CPG) companies, product teams report to marketing, sales, finance, or strategy leads.

User Testing 141

User Testing Product Marketing Marketing Product Research 141

Intercom, Inc.

MAY 13, 2021

There’s an increased level of complexity as you start dealing with enterprise companies, and you need to mature your positioning and playbooks to meet more demanding customer expectations. Since then, you’ve spent over 12 years in post-sales leadership. “Upmarket customers have different demands of you. . Moving upmarket.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Guy

DECEMBER 6, 2018

After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention. During this journey, some of the key challenges that I faced are follows: I found it very difficult to define the positioning statement for the product.

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

Gainsight

AUGUST 2, 2021

If you have ever waited in line for a COVID test or vaccine, you understand how successful operational leadership can hinder or accelerate a positive customer experience. In most organizations, CS Operations governs six key components: Reporting. Reporting, data, and systems are on the technology side of your CS Ops functions.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

Intercom, Inc.

JUNE 9, 2020

But soon afterward, businesses will need to act on broader resilience plans as the shock begins to upturn established industry structures, resetting competitive positions forever.”. We asked Mark Weidick, the general manager of legal ops platform SimpleLegal , what he thought was most important about leadership during a crisis.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Mixpanel

MARCH 30, 2020

Latest studies note that only 35% of product manager roles are filled by women, and most of those roles are entry-level positions, meaning they are often removed from influential decision making. She’s now taking that experience on the road through her consulting agency, Fearless Product.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Mixpanel

NOVEMBER 8, 2021

Start by talking to business stakeholders, like your leadership, customer success, marketing and more. Giving customers access to the product as early as possible puts you (as a product manager) in a unique position to help every other team understand how customers get value out of the product.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

The Product Coalition

MARCH 8, 2020

I use the term mentoring very broadly since what I am usually doing with my customers is a combination of consulting, mentoring and coaching. which lies in the intersection between the low percentage of women in senior positions and that in tech in general). But using all three in the same sentence doesn’t make a very good title ;-).

Customer Experience 79

Customer Experience Leadership Consulting Definition 79

PMLesson's Ace the PM Interview

JUNE 4, 2020

Applicants for positions at Amazon can expect to be asked a set of questions commonly referred to as behavioral interview questions. Well, you may have already guessed, but they're the questions focused on gleaning info on your past behavior and performance in earlier positions. What's an example of a time that a project failed?

User Testing 87

User Testing Customer Experience Research Software Leadership 87

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.    (Agilists state this in the positive: “start less, finish more.”)

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

ProductPlan

OCTOBER 6, 2021

In our 2021 State of Product Management report , 97% of senior leaders said being strategic is the most important thing for their organization’s success. It all starts with a commitment from leadership that strategic thinking and planning are worth the time and makes it a core tenet of the team’s approach. Prioritizing Quick Wins.

Customer Experience 95

Customer Experience Reporting Tools Systems Review Weak Development Team 95

The Product Coalition

APRIL 10, 2018

They need to have technical/processual skills as well as those lauded, but ever elusive, leadership skills. The Trends and Benchmarks in Product Management Report states that most PMs are only 3–5 years in their present positions even if they have around 10–20 years work experience. It looks like we’re not doing so well.

Reporting Tools 60

Reporting Tools Technical Review Systems Review Leadership 60

Userpilot

JUNE 3, 2021

I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. But why even ask the question in the first place? Enjoyed today’s post?

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

Mind the Product

SEPTEMBER 20, 2018

This curiosity has led me out of product management and into my first B2B sales position with ProdPad, where I’ve been tasked with building a repeatable, scalable, and successful sales process, and ultimately a larger sales team. Selling a product is a use case in its own right. It takes effort from both sides to make life easier.

User Testing 149

User Testing Customer Feedback Customer Experience Product Research 149

The Product Coalition

MAY 7, 2020

Source: Animated Times During my career, I have worked extensively as both a project manager and a product manager; within consulting and in multiple industries. RAG reports, GANT charts, CRs, RACIs and RAID documents (if you don’t know what these acronyms mean, lucky you!) Product vs Project Management?—?Batman

Weak Development Team 80

Weak Development Team Management Management Customer Experience 80

Gainsight

JUNE 11, 2021

The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. Major Takeaways: You can’t help others if you’re not in a position to help yourself. The themes today centered around Human-First Customer Success and Transforming Customer Centricity.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

The Product Coalition

DECEMBER 19, 2021

Most companies hire a product manager (and other positions) too late. This is one of the most popular questions I receive from my consulting customers as well as CPO Bootcamp participants. It takes time, but from my experience, great people are quick learners, so that it could turn into a positive ROI quickly.

Product Management 166

Product Management Product Manager User Testing Weak Development Team 166

BrainMates

JULY 3, 2018

See Parity Consulting’s 2018 Product Management Salary Survey. ). The Chief Product Officer (CPO) or Vice President of Product Management (VP of Product) roles are more common in larger organisations, and usually report directly to the CEO. This is often a mentorship position and the start of a product manager’s career.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

ProductPlan

FEBRUARY 18, 2020

Our survey respondents reported that they’re typically tasked with defining, maintaining, and evolving the product strategy. They’re staffing for these essential tasks instead of leaving product strategy up to the executive team or technical leadership. These could include services such as consulting or customization fees.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. Consulting: Our experts can help you get a holistic overview of your product development process.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

PMLesson's Ace the PM Interview

AUGUST 8, 2022

Candidates are given two weeks to accept a position. Behavioral Interview Questions You can boast an advanced repertoire of the most in-demand tech skills, but that won’t mean anything unless you have the maturity level, soft skills, leadership qualities, and collaborative nature it takes to make it at Google. Will you fit in?

Technical Review 52

Technical Review Software Review Feedback Software User Testing 52

Mind the Product

AUGUST 19, 2019

trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. For example, SEO is a way to “game” search algorithms and create content that would be shown on the first position in SERP. It’s a combination of user research and expert consultation.

Artificial Inteligence 177

Artificial Inteligence Data Visualization Product Research Reporting Tools 177

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Product leadership style. Analyzing and reporting on progress. Evaluating ideas.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Intercom, Inc.

FEBRUARY 18, 2021

They spoke on the topic of leadership, and unsurprisingly it was a fascinating and enlightening discussion, with a lot of great insights gleaned from their respective careers. But how can we use our position to empower co-workers and create a more inclusive, diverse, and engaging experience for everyone? Leadership journey.

Leadership 118

Leadership Presentation Customer Experience Weak Development Team 118

Mironov Consulting

JUNE 27, 2019

There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . This is leadership by example and persuasion and insight — much more than just organizational politics. 2] Driving Strategy, Tooling and Outcomes. [3]

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

ProductPlan

FEBRUARY 21, 2019

Considering the leap from being a product manager to a leadership role, but not sure what’s involved in managing product managers? The responsibilities of product leadership and the skills required, are very different those of a product manager. ” The product leader role is not a product management position.

Product Management 71

Product Management Product Manager Management Management 71

Mironov Consulting

NOVEMBER 10, 2016

Development teams (aka scrum teams, squads, crews) formally report up through Engineering, but Product Management has a shared responsibility to support well-functioning teams and build trust. Engineering morale (and productivity and product success) is an opportunity for joint leadership and collective action. So improving.

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

Mind the Product

NOVEMBER 30, 2017

The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. A DPO must be allowed to operate independently and report to the board. An existing employee can serve as the DPO, or you are also allowed to get an external consultant in to cover this role.

Data Visualization 83

Data Visualization Technical Review Reporting Tools Technical Advisors 83

Gainsight

APRIL 16, 2019

In January, as a result of a merger, I started to search for a customer success leadership position. The easiest way to move into leadership is by being promoted at your current company. Positioning yourself. Now that you’ve decided to start your search, you need to think about how to best position yourself.

User Testing 40

User Testing Customer Experience Data Visualization Reference 40