Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.

Technical Review 175

Technical Review Analytic Tools Software Review User Testing 175

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

Reporting Tools 152

Reporting Tools Systems Review Enterprise Technical Review 152

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-1980s, women comprised about 1/3 of the technical people I worked with. The idea of a code review or a design review?

Technical Review 122

Technical Review Research Software Software Review Systems Review 122

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Johanna Rothman

MARCH 5, 2020

Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. We can use TDD, BDD, ATDD and get feedback before we write code. When they realized they had a problem with this checkin, they started to write tests and do a code review.

Product Research 108

Product Research Feedback Loop User Testing Software Review 108

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

The Product Coalition

NOVEMBER 11, 2021

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. to look at the current system architecture, consider the high-level solution and outline how you’re going to implement it. accounting or taxation), find your Subject Matter Experts (SME’s).

Definition 205

Definition Technical Review Customer Experience User Friction 205

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

JANUARY 7, 2025

A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management. By asking, What systemic issues are contributing to this problem?

Feedback Software 150

Feedback Software User Testing Weak Development Team Customer Experience 150

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

Data Visualization 233

Data Visualization Reporting Tools Research Software Customer Communications 233

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. There are definite technical similarities between the powerful rockets, and both have shaped space technology in new, innovative ways. Ken Feehan is a Principal Consultant and Trainer at 280 Group.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

freshtrax

JUNE 11, 2019

According to an article by Tech :: Note , the Japanese tech industry has grown as a whole with continual increases in the total revenue of the industry, from 14,380 billion yen (approx. Top 10 Japanese tech companies by capital value (November 2018). Top 10 Japanese tech companies by sales (2015-2016). Net One Systems Co.,

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This become a professional services/custom consulting company.  Here’s my thinking. [1]  And the next.  But

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Coalition

SEPTEMBER 2, 2021

fintech firms are using powerful technologies to make financial services digital, accessible, and affordable for a greater number of individuals and businesses. These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance.

Analytic Tools 141

Analytic Tools Data Visualization Artificial Inteligence Startups 141

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

Johanna Rothman

JANUARY 14, 2020

Some of my Modern Management Made Easy technical reviewers wonder. Those people suffered from several problems—most of which was based on the system of rewards in the organization (part of the context): Because of their power, they were “on the hook” to deliver something we could not deliver.

Systems Review 108

Systems Review Technical Review Definition Positioning 108

Intercom, Inc.

FEBRUARY 10, 2022

So, we decided to host a webinar with three customer support experts and ask them what the biggest trends in customer support are and how they plan to tackle them – from budget cuts to increasingly disconnected tech stacks to employee burnout and turnover. Today’s episode is a roundup of some of those conversations. Doing more with less.

Reporting Tools 212

Reporting Tools Research Software Feedback Software User Testing 212

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process.

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

Lenny Rachitsky

MAY 6, 2025

For more from Jacob, check out his free LinkedIn profile analysis tool , which just went live on Product Hunt today, his interview preparation report service, and his individual consulting services at ThinkWarwick Global. Information-source diversity: Review your research sources. You can also find him on LinkedIn and X.

Development Team Review 57

Development Team Review User Testing Technical Review Systems Review 57

Johanna Rothman

MARCH 2, 2022

I see this most often in products similar to the Integrated System Program kind of product. The platform (the bottom layer) offers some common services, possibly even an operating system type of services. Those features need more tests and more review. Now, their technical debt has come due.

Technical Review 143

Technical Review Systems Review Software Review Customer Experience 143

Johanna Rothman

MARCH 10, 2020

That's brittleness in the system. I recommended various ideas with “testing” in their names (TDD, BDD, ATDD). Managers will have to reward technical excellence so the teams can use all of the “test” approaches I suggested in Part 2. You can release. Your product mostly works. And, then Something Happens.

Product Research 109

Product Research Technical Review Systems Review Feedback Loop 109

Intercom, Inc.

APRIL 8, 2020

As the situation escalated a few weeks ago we consulted our business continuity plans and thought hard about the challenges our business would face. Intercom’s entire software delivery system is built on the ability to move fast, react to change and rollback, or roll forward, rapidly in the case of something unexpected happening.

Software Review 224

Software Review Customer Experience Systems Review Engineering 224

Product Innovation Educators

MARCH 4, 2025

Joining us is returning guest, Carmel Dibner, who is a principal and co-owner at Applied Marketing Science (AMS), where she has helped companies uncover critical customer insights to improve products, services, and customer experiences.Before moving to consulting she was in brand management at Unilever.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Modus Create

JUNE 1, 2020

But one thing technology leaders need to ask themselves is, “what are the threats we face?” The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery.

Software Review 58

Software Review Technical Review Systems Review Development Team Review 58

The Product Coalition

NOVEMBER 19, 2020

He doesn’t have a technical background and currently works in a different domain. But, if one is systemic and patient in their search, making a successful switch is very achievable. He’s become passionate about technology and wants to make a career switch. They spent a few years in another job, maybe as an analyst or consultant.

Technical Review 167

Technical Review Product Manager Product Management Research Software 167

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Product Innovation Educators

OCTOBER 14, 2024

Brian has been working for 15 years in different industries like finance, healthcare, and technology. He advises using AI as a starting point, but always reviewing and refining the output to ensure it aligns with product strategy and organizational goals. Check out Superpower ChatGPT Innovation Quote “I haven’t failed.

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

The Product Coalition

JUNE 11, 2023

Slightly less useless are the case interview formats used by many top-tier consulting firms. Unfortunately, despite their effectiveness, few employers make use of cognitive tests, maybe due fear it turns them off, or sensitivity to accusations of systemic bias. That is, unless the product job is decidedly non-technical.

Product Research 148

Product Research Technical Review Product Manager Product Management 148

Modus Create

FEBRUARY 4, 2021

The world of consulting is often associated with truckloads of jargon. Similarly, the world of technology is no stranger to its own stream of techspeak. Today, let’s simplify one such concept – digital transformation consulting. What Is Digital Transformation Consulting? What Is Digital Transformation Consulting?

Consulting 76

Consulting Reporting Tools Feedback Software Technical Review 76

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s  Or why this distinction is essential to their investors.  But

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

SEPTEMBER 8, 2024

Decision-making had become nearly impossible because no one saw the bigger picture , and cross-functional projects were more about navigating through outdated technology than delivering value. Tech organizations are complex by nature, and you will always need to make some trade-offs. Moreover, a perfect answer almost never exists.

Technical Review 146

Technical Review Reporting Tools Fractional VPE Software Review 146

The Product Coalition

JUNE 20, 2022

Professional burnout is a state of moral and physical exhaustion that doctors experience due to stress, great responsibility, or working overtime. source: Andersen Patient information is stored in the EHR, there are templates for electronic prescriptions and medical reports in the system. What is Physician Burnout?

Healthcare 148

Healthcare Research Software Reporting Tools Data Visualization 148

Mind the Product

JANUARY 28, 2019

Many, however, get stuck in what I call “product consultant” mode and cannot break out of it. This post is about what it takes to break out this “product consultant” mode, how to avoid it and ultimately how to achieve excellence in product management. Steve Jobs’ Take on Consulting.

Product Manager 179

Product Manager Product Management Customer Experience User Testing 179

Johanna Rothman

MARCH 8, 2021

It's time for performance reviews. The performance review problem helps them realize the source of this disconnect: How can we focus on aperson's solo contributions to the work when we want to encourage and retain collaboration? The disconnect is not one piece—it's an entire system. Became a consultant.

Agile 134

Agile Software Review Systems Review Technical Review 134