Intercom, Inc.

JULY 29, 2020

The word has popped up in job descriptions: rather than writers and editors, companies hunt for storytellers who can bring their content to life ( Microsoft even has a chief storyteller ). And yet, all this emphasis on storytelling glosses over the quality that’s even more crucial for a brand’s content marketing to find success: personality.

Data Visualization 271

Data Visualization User Testing Branding Customer Feedback 271

Product Talk

OCTOBER 11, 2023

The person receiving the shared article will be interested in the article. If the person receiving the article doesn’t have a subscription, they’ll buy a subscription to get access to the article. If the person receiving the article doesn’t have a subscription, they won’t be annoyed with the sharer since they can’t access the article.

Feedback Software 276

Feedback Software User Testing Technical Review Product Research 276

The Product Coalition

FEBRUARY 25, 2024

Key Feature Additions and Design Changes: Riding the Wave of Digital Disruption As the internet became increasingly pervasive, Netflix recognized the potential of streaming technology to revolutionize how people consume content. The company also leveraged data analytics to personalize recommendations and improve the user experience.

Analytic Tools 105

Analytic Tools Entertainment Customer Experience Data Visualization 105

Userpilot

APRIL 10, 2024

Create granular content. Group content into modules and categories. Personalize the knowledge base content based on user segment. A SaaS resource center should include a variety of content to cater to different needs and learning styles. Video tutorials : Users retain a significant amount of video content.

Feedback Software 94

Feedback Software Analytic Tools Research Software Data Visualization 94

Userpilot

MARCH 6, 2024

TL;DR We’ve brought 13 CRO trends that are timeless and will always work in SaaS, and they include: Add more UGC in your content : Leveraging user-generated content to enhance credibility and trust through social proof, improving conversion rates. How we use UGC on our website. How to leverage this CRO trend?

Feedback Software 99

Feedback Software Research Software Analytic Tools Product Research 99

TechEmpower - Product Management

JULY 24, 2023

What special data, content, APIs, etc., To personalize customer recommendations? How often is message content updated? SEO Support Will URLs and page content need to be properly formed for SEO? Content Management How often will the application’s content need to change? What content is searchable?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

The Product Coalition

FEBRUARY 15, 2024

From personalized customer experiences to predictive analytics, the impact of GenAI is tangible and far-reaching. Businesses can leverage generative AI to streamline processes, from content generation to creative design, resulting in significant time and cost savings. What sets GenAI apart are its real-world applications.

Generative AI 113

Generative AI Data Visualization Reporting Tools Research Software 113

Userpilot

APRIL 15, 2024

AI allows SaaS teams to better understand user needs and expectations to personalize their experiences across all touchpoints in the user journey, like their onboarding. AI platforms like Persado AI can analyze user interactions to optimize the timing, content , and targeting of marketing campaigns.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

TechEmpower - Product Management

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

The Product Coalition

SEPTEMBER 25, 2023

Tip Coin: Rewarding Content Creation in SocialFi In the realm of SocialFi, content creators are the heartbeat of the ecosystem. Tip Coin emerges as a digital currency specially crafted to recognize and reward users for their content creation and sharing endeavors. At its core, SocialFi aims to reinvent how we use social media.

Finance 131

Finance Data Visualization Government Customer Experience 131

UX Planet

FEBRUARY 11, 2024

Photo by LUM3N on Unsplash Personalization in user experience is a very productive concept which all designers and builders should take note of. Personalized apps or websites make users feel like the platform just gets them and understands what exactly they need. What is Personalization in User Experience?

Customer Experience 80

Customer Experience User Experience Research Software User Testing 80

Mind the Product

APRIL 4, 2024

AI has transformative power in product management for automation, personalization, and strategic insights. Adesanjo Matthew Olugbemi, Senior Product Manager at Gumtree, explains how he explored the potential of AI-powered solutions for automated content moderation and fraud detection at Gumtree and shares the learnings.

Product Management 84

Product Management Product Manager Management Management 84

TechEmpower - Product Management

NOVEMBER 13, 2023

Populating them can be hard work, especially when the content needs to be just right. On a different project, we’d just used a Large Language Model (LLM) - in this case OpenAI’s GPT - to provide users with pre-filled text boxes, with content based on choices they’d previously made. Everyone struggles with empty text boxes.

Generative AI 118

Generative AI Artificial Inteligence Feedback Software Customer Experience 118

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Personalize your campaigns. Ensure the content is of good quality, competitive, and addresses your target audience’s needs. This article shows you how.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

APRIL 24, 2024

It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty. Nearly 85% of marketers now use AI to write content. Personalize the experiences for different customers AI can help companies offer personalized experiences.

Analytic Tools 68

Analytic Tools Feedback Software Data Visualization Reporting Tools 68

The Product Coalition

OCTOBER 8, 2023

A well-designed dashboard should provide users with easy access to predictions, historical performance data, and personalized settings. Content Curation Curating content from trusted sources is essential to maintain credibility within the crypto community. Community-driven content enhances the value of the platform.

Data Visualization 133

Data Visualization Reporting Tools Feedback Software Customer Feedback 133

Userpilot

FEBRUARY 20, 2024

TL;DR Targeted email marketing is a strategy focusing on sending personalized emails to segments of your audience based on their unique characteristics and behaviors. Collect data for email segmentation : Identify suitable segmentation types and gather necessary data for personalized campaigns.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization User Testing 96

Userpilot

FEBRUARY 25, 2024

Personalized experiences are becoming standard in the SaaS world. Companies are going beyond product marketing and investing in content marketing to deliver value to users. Personalized experiences are becoming the industry standard 71% of consumers expect personalization from brands.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

UX Planet

FEBRUARY 2, 2024

Have you ever wondered what Content Designers REALLY do? What people think a content designer does What comes to your mind when you hear the words ‘ Content Design ’? When we hear the words ‘Content Design’, it’s common to associate it solely with the words we write and see. It turns out it’s not just about typing away!

User Testing 92

User Testing Customer Experience Research Software Analytic Tools 92

Userpilot

APRIL 22, 2024

Here are examples of effective marketing tactics to implement in your marketing funnel: Deliver educational and helpful content at the awareness stage such as blog articles, webinars, courses, etc. Interested in providing personalized experience across the customer journey ? By providing content that is both valuable and engaging.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

Intercom, Inc.

JUNE 13, 2022

Create personalized experiences with branching logic. Teams can create contextual, personalized, and engaging push messages – without using any code! Teams can see what changes – like sender, content, audiences, rules, schedules, and a lot more – were set live and when. Satmetrix Systems, Inc., and Fred Reichheld.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Userpilot

NOVEMBER 2, 2023

Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases. Search Engine Optimization (SEO) allows companies to reach more users with their content. Their website contains a GoodContent Hub with valuable resources for content marketers.

Feedback Software 102

Feedback Software Analytic Tools Research Software User Testing 102

The Product Coalition

JANUARY 26, 2024

We believe that it’s our job to not only make sure our readers get value from content we publish. Despite having a small team of volunteers who work hard to publish content that has genuine educational value — Product Coalition today is largely a two-person endeavor.

Article 124

Article Reporting Tools Education Definition 124

The Product Coalition

OCTOBER 11, 2023

Decentralized Social Media Platforms — The Only Guide You Need to Read Table of Contents ∘ Understanding Decentralization of Social Media ∘ Top Decentralized Social Media Platforms ∘ How to Create Your Own Decentralized Social Media Platform? ∘ Elon Musk took over Twitter, but the promise to ease up on content control didn’t quite happen.

Weak Development Team 132

Weak Development Team Customer Experience User Testing Data Visualization 132

The Product Coalition

SEPTEMBER 10, 2023

They see their goal to talk through something, to get content of their heads into the room for the audience to do with it what they please. It requires the ability to turn information into an exciting message through words and content. Once I realised this, I saw it everywhere. Some presenters relay information. Bravado is distracting.

Presentation 136

Presentation Data Visualization Messaging Customer Experience 136

Userpilot

DECEMBER 20, 2023

Data-driven customer segmentation using algorithms like K-Means revolutionizes personalized marketing by grouping customers based on shared characteristics, enabling businesses to create targeted campaigns that resonate with each segment. See user trend reports with Userpilot. Customer recommendation example.

Artificial Inteligence 102

Artificial Inteligence Data Visualization Customer Experience Customer Feedback 102

Userpilot

APRIL 18, 2024

Segmenting your customer base offers several benefits, including improved personalization , retention, and customer loyalty. It enables you to delight users with personalized in-app experiences , feature recommendations, marketing campaigns, and more. You can tailor onboarding flows and in-app messages and offer personalized support.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Customer Experience 94

The Product Coalition

FEBRUARY 29, 2024

They excel at crafting captivating content, translating languages, and summarizing information. Content Generation: Assess grammatical correctness, fluency, and creativity through human evaluation, along with task-specific metrics like eCommerce conversion rates for product descriptions.

Artificial Inteligence 130

Artificial Inteligence Data Visualization Reporting Tools Research Software 130

Intercom, Inc.

JANUARY 20, 2021

Most companies spend huge budgets creating content to get people to sign up to their product. At Intercom, we believe that providing educational and motivational help content leads to loyal and engaged customers. At Intercom, we believe that providing educational and motivational help content leads to loyal and engaged customers.

User Testing 232

User Testing Customer Feedback Customer Experience Embedded Analytics 232

UX Planet

FEBRUARY 22, 2024

User experiences become more hyper-personalized due to AI integration and machine learning into the interfaces. Discovering the user preferences and expectations and implementing them to develop intuitive user interfaces to deliver personalized user experiences.

Customer Experience 85

Customer Experience User Experience Artificial Inteligence UX 85

Userpilot

MARCH 29, 2024

Brand activation is about driving product growth by connecting emotionally with people on a personal level. Userpilot uses content marketing to increase brand awareness. This direct interaction also gives the brand a human face, making it more personable and trustworthy. What do we learn from the best brand activation examples?

Branding 101

Branding Analytic Tools Feedback Software User Testing 101

The Product Coalition

NOVEMBER 30, 2022

There Were A lot of Generic Recommendations Having thought leadership, content marketing, a social media presence, measuring user intention, free trials, A/B testing of content, relevant Calls to Action, Videos on YouTube, Do Events: the Biggest Events, Post on LinkedIn, Publish an E-Book, do some Webinars, use Influencers.

User Testing 127

User Testing Customer Feedback Feedback Software Reference 127

The Product Coalition

AUGUST 8, 2023

Live streaming is one of the most loved ways for content creators to connect with their audience and promote the brand. Generally, a person uses platforms for live streaming, starts the stream, and invites others to watch it happening instead of a pre-recorded video. What Is Live Streaming? Let’s get to know them here.

Analytic Tools 124

Analytic Tools Feedback Software Data Visualization Technical Review 124

UX Planet

JANUARY 18, 2024

Sometimes it’s embarrassing how easy AI makes content creation. If you’d like to try it out, here’s how to use InVideo to create video content in ChatGPT. Tips, Tricks, and Traps For many, the video will be good to go, especially if you’re creating light educational content or social media videos.

ChatGPT 85

ChatGPT Feedback Software Customer Experience Customer Feedback 85

Userpilot

JULY 20, 2023

Customer self-service portals are essential to save your customer service team time, provide proactive help , reduce ticket volume, and personalize the customer experience. Create and link help content in different formats and categorize them. With the right tool, you can provide a personalized customer experience.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

APRIL 22, 2024

Offering personalized demos to show the product’s value and encourage deeper engagement. Providing educational content to keep users engaged and informed. By exceeding your customers’ expectations with a personalized product experience , they will be more likely to recommend your product to their peers, colleagues, and friends.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Customer Experience 84