ProductPlan

MARCH 17, 2020

Product Vision : Influencing the company’s mission statement may be beyond the scope of the PM (particularly for a large enterprise vs. a small business that only has one product), but PMs can own a product vision and align the product team to it. Common inbound effort activities include: Setting the vision. Positioning.

Outbound 80

Outbound Product Management Product Manager Inbound 80

BrainMates

SEPTEMBER 19, 2022

The modern workplace is the backbone of our economy – from start-ups to government agencies and large enterprises – and the employees that work within are the engine that keeps the business running. These product managers are driving inbound and outbound activities, so they are part of the product team and the GTM teams.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. SaaS sales compensation tends to be higher when targeting enterprise customers since it takes longer to close deals and each contract brings in more annual recurring revenue ARR for the company. The enterprise model.

Feedback Software 97

Feedback Software Research Software Reporting Tools Onboarding KPIs 97

Intercom, Inc.

NOVEMBER 20, 2018

For many B2B SaaS companies, inbound marketing represents a cornerstone of all marketing activity. Inbound marketing is when you create compelling content that educates and informs your target personas. Of course, many of these will be in research mode, with any purchase decision some way off into the future. Close the deal.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Intercom, Inc.

NOVEMBER 7, 2019

It can be a two-step strategy in our case, where we want you to provide a new product, but we know people are not necessarily looking for this product at this moment, so we need to position ourselves in places that are looking for solutions to their problems. Nico: Of course. Process is important.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Guy

JUNE 25, 2018

You will encounter numerous escalation, blocker, and air cover situations throughout the course of working on projects in product management, especially when a manager is accountable for the end result and the direct report is doing much of the heavy lifting and nitty-gritty work. More About The Product Mentor. Better Decisions.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries. Of course, this will only become clear once you have spoken to them.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries. Of course, this will only become clear once you have spoken to them.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Today’s guest has been bootstrapping for most of her life. It was not written in the stars. But I’ve learned a lot. But I was naive.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Enterprise Level ($100,000 +).

Strategy 195

Strategy Customer Experience Inbound User Testing 195

Intercom, Inc.

JUNE 6, 2019

One sure sign of a key brand is if the vast majority of your lead generation is from inbound, organic results. John : Of course, the venture was Rude Baguette, which itself was quite a bit of a brand statement, wasn’t it? John: Of course, now you’re over at MadKudu. The mission of MadKudu.

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

Userpilot

APRIL 22, 2024

Key traits of the product-led growth model Some of the qualities that truly define a product-led growth company include: Customer-centric design and interface : Strong emphasis is placed on positive user experience to ensure users can easily understand and take advantage of the product’s features.

Feedback Software 89

Feedback Software Product Research Customer Experience Strategy 89

Gainsight

FEBRUARY 2, 2024

In this blog, we break down the basic tenets of customer training, outline four traditional training methods that companies use today, and present ways to supplement them with online courses to create more effective customer training programs. What Is Customer Training? These are just the tools, however.

Education 52

Education User Testing Customer Experience Research Software 52

Business of Software Conference

JANUARY 28, 2019

My first iteration of my title for the course it’s no longer turning software into money, but it will be a bit of that. Of course it doesn’t work. Someone said to me of course we need to stop doing commissions for our salespeople. And very often, people come to me with a specific way – with a sales problem or situation.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Intercom, Inc.

OCTOBER 29, 2020

Frequent touch points and positive interactions will create strong relationships and build customer loyalty. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years. Frequent touch points and frequent positive interactions. Communication.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Intercom, Inc.

JANUARY 31, 2019

The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. April Dunford on the symptoms of weak positioning. Often, they never revisit that positioning.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Userpilot

JULY 12, 2021

Larger organizations can opt for its enterprise solution, Analytics 360. You’ll have to contact their sales team to get a price quote for the enterprise version. However, if you’re an enterprise user eager to utilize Mixpanel’s real value, you’ll have to contact them to get a quote. Source: mixpanel.com.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

MAY 10, 2018

The Law of Shitty Clickthroughs” posits that successful channels will become less efficient over time , thanks to a crowding effect that exhausts potential users. It’s such a positive and happy job to have, with some of the best entrepreneurs out there coming to tell you about all the ways they’re going to change the world.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Business of Software Conference

JANUARY 16, 2020

In this BoS Talk April shows you how important positioning is to your product and how you can be doing yourself a great injustice just by positioning incorrectly. April Dunford (Founder/CEO, Ambient Strategy) – Positioning for Growth: How To Make Complex Products Obviously Awesome from Business of Software Conference.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Andrew Chen

MAY 14, 2018

The Law of Shitty Clickthroughs” posits that successful channels will become less efficient over time , thanks to a crowding effect that exhausts potential users. It’s such a positive and happy job to have, with some of the best entrepreneurs out there coming to tell you about all the ways they’re going to change the world.

User Testing 71

User Testing Customer Experience Onboarding KPIs Data Visualization 71

Gainsight

DECEMBER 23, 2019

Are you selling more to enterprises? Of course, you wanna always push your employees as far as you can but you don’t wanna stretch them too thin. You have to have an understanding of how much of your business is enterprise versus SMB. So, is there inbound coming in? Are you selling more to SMBs?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Business of Software Conference

NOVEMBER 19, 2019

So this is me when I went to Disney with Greg who was 5 years old (he’s 16 now) and we just walked through the golden gates of Disneyland and of course as you know if you’ve been there as you walk down main street there’s a whole load of candy stores, temptations. We also drove a huge amount of inbound.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8