The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Intercom, Inc.

JULY 21, 2022

We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Here’s Andrew.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Manager 150

PMLesson's Ace the PM Interview

JUNE 19, 2022

In a sense, DevOps engineers are responsible for developing systems and procedures to help engineering teams deliver software faster, more efficiently, and at higher and higher quality. The DevOps position shares many aspects with the work of a cloud architect, especially when it comes to developing systems.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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Reporting Tools Feedback Software Research Software Technical Review 118

PMLesson's Ace the PM Interview

MARCH 21, 2022

Want to know what your next steps are as an engineer as you make your way to CTO? Soft skills, such as communication, conflict management, and leadership, play a more vital role than hard, technical skills. Deeply understand core systems and how other applications interact with them. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

UX Planet

JUNE 30, 2025

This broad applicability in banking (from automating fraud reviews to generating customer communications) underscores how financial firms are integrating GenAI into their core workflows more aggressively than most. A PYMNTS report in 2024 found 72% of finance leaders at banks say their departments utilize AI technologies in some form.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

The Review by First Round

JANUARY 12, 2023

For our first episode of 2023, our guest is Mike Boufford , CTO of Greenhouse , an applicant tracking system and recruiting platform. Why he read two books on every other executive’s area of the business when he joined the leadership team. Mike has a unique career as an engineering leader.

Startups 52

Startups CTO Software Review Systems Review 52

Mironov Consulting

APRIL 15, 2023

 So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate.  (Hint:  But if we see this as a systemic problem, it can be less about individuals.  More What Does That Have To Do With Chocolate Cake?

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Modus Create

DECEMBER 10, 2024

Be mindful of ethical considerations when embracing GenAI Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial , asks executives to understand the ethical considerations of deploying GenAI. times more likely to succeed when CEOs communicate a compelling change story, underscoring the importance of leadership involvement.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Gainsight

APRIL 17, 2019

So as business is becoming more real-time—information being collected and digested for immediate use in decision-making—the layers of abstraction between a CEO and the key stakeholders and systems must be reduced. I fully believe in the concept of servant leadership. In reviewing a feature. But what does a CEO need?

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

Arkenea

SEPTEMBER 19, 2024

Michael Reeves is a technology executive with extensive expertise in software engineering, architecture, DevOps, and development. He specializes in cloud-based SaaS solutions, integrating complex systems, and leveraging IoT applications. How do you see the role of technology evolving in patient care over the next decade?

Research Software 52

Research Software Technical Review CTO Coach Data Visualization 52

Arkenea

JULY 5, 2024

Nima Rad, CTO and founding team member of a fast-growing, series A startup talks about how AI is already transforming how we approach healthcare challenges, building an innovation culture in HealthTech and more. How do you see the role of technology evolving in patient care over the next decade? Connect with him on LinkedIn here.

Data Visualization 52

Data Visualization Technical Review Healthcare CTO 52

Lenny Rachitsky

JUNE 23, 2024

. — Ami Vora is the Chief Product Officer of Faire, which connects independent retailers and brands around the world. Feedback for women in leadership roles often comes with added layers of personal critique about style rather than just content. She began her career working on developer tools at Microsoft.

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Feedback Software Product Research User Testing Technical Review 67

Bain Public

DECEMBER 19, 2022

As a smart Mobility start-up, they developed solutions to optimise and revolutionize public transport systems and services. Founded by CEO Justin Hunt and CTO Ben Hudson, Blaise Transit is headquartered in Montreal and has been supported by some of the world’s top accelerators, including Techstars and Canada’s Next 36!

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

Arkenea

MAY 12, 2025

As John Reynolds, CTO of a San Francisco-based fintech startup, noted: “ Arkenea’s team in India is more responsive and communicative than some local vendors we’ve worked with. Our expertise in microservices architecture, API development, and systems integration enables seamless connection with existing infrastructure.

Reporting Tools 52

Reporting Tools Analytic Tools Software Developers Software Development 52

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. Author: First Round Review (or at least someone from there…). The best advice we heard at First Round’s CTO unconference. Author: Still unknown, but First Round Review again. This post was a great reminder to keep my own (and my hires’) resourcefulness in check. a leader within your market).

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Article User Testing Product Research Product Manager 81

DISQO

DECEMBER 22, 2018

Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. “But

Fractional CTO 40

Fractional CTO Technical Review Airlines Systems Review 40

DISQO

DECEMBER 22, 2018

Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. “But

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. “But

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

Crafty CTO

APRIL 12, 2020

My friends at the Chicago CTO Group are very smart people, and everyone I’ve spent time with is practicing some form of agile effectively. I never did figure out a good system for creating specs with the right abstraction level; kudos to the Basecamp guys for pulling this off. Not all agile is bad agile.

Agile 52

Agile Weak Development Team Customer Experience User Testing 52

Business of Software Conference

JUNE 20, 2019

They were not review quarterlies. Now he’s the CTO. So now they’re having these meetings to sort of clarify that maybe we come up with a daisy or whatever it was called RACI system instead. But yes as simple as that we forgot to turn on backups on a new storage system that we have used rarely in the past….

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

svpg

SEPTEMBER 30, 2016

Necessity being the mother of invention, this is where the queue, the ratings system, and the recommendation engine all came from. Those were the technology-powered innovations that enabled the new, much more desirable business model. So the team got to work. In the year 2011, Lea was leading product for Adobe’s Creative Suite.

Reporting Tools 167

Reporting Tools Analytic Tools Customer Experience Technical Review 167

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. Even if they aren’t, this benchmark regulation will probably be the basis for due care of AI systems going forward.”

Reporting Tools 49

Reporting Tools Research Software Data Visualization Weak Development Team 49

Hutwork

MARCH 9, 2018

You might not agree with all of Rosenberg’s points on leadership. 18 Customer Inspired; Technology Enabled. Melissa Perri , CEO of Produx Labs and Product Institute , learned the difference between a strategy and a plan the hard way—bumping heads with her CTO. Author: Marty Cagan. 25 Your Team is Brainstorming All Wrong.

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Article Feedback Software Research Software User Testing 82

Business of Software Conference

MARCH 24, 2021

And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. But what we do is we we follow a system we built called shape up, which is our methodology for building products. And we were just using email, phone calls, in person meetings. And it was a mess.

Feedback Software 40

Feedback Software Research Software Product Research User Testing 40