Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. But before universities would do business with them, they needed assurance on their security posture.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Bain Public

MAY 29, 2020

It is a known fact that startups which are accompanied or coached, view their chances of success as being much higher compared to those that are not. of accompanied startups assess their chances of survival as strong, especially during the current uncertain climate. of startups rate their chances of survival as high, 13.5%

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. And I diligently added the stories to the backlog. I diligently prioritized and managed the epics and stories, moving them into the next two or three sprints in the sprint backlog. Feature request?

Development Team Review 83

Development Team Review Software Review Fractional CTO CTO 83

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Gainsight

NOVEMBER 11, 2018

As we completed our due diligence on Aptrinsic, we were blown away by the quality of their team and product. Encourage startup mentality. Mickey, formerly the CEO at Aptrinsic, is now the CTO of Aptrinsic at Gainsight. Is that going to change now that they’re part of Gainsight?”. No, it’s not.

Development Team Review 45

Development Team Review Technical Review Software Review Customer Experience 45

Intercom, Inc.

DECEMBER 21, 2021

Amanda Renteria , CEO for Code for America. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Code for America’s Amanda Renteria on defining the citizen experience. Amanda Renteria, CEO of Code for America, is a firm believer in this idea. Hubert Palan , founder and CEO of Productboard.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Gainsight

APRIL 17, 2019

The move to the cloud and to software-as-a-service (SaaS) models changed a lot of things about business. Yet for many cloud CEOs, the only part of their business that they are the most blind about is the aspect that’s most existential to being a software company—namely the product. In reviewing a feature. Business has changed.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

Mironov Consulting

JANUARY 17, 2019

Bare metal startups don’t have a product management team, just as they don’t have a sales/marketing organization or support group or a business analytics squad. A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO. First, some context.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Amplitude

FEBRUARY 26, 2018

This is a guest post from Dillon Forest, cofounder, CTO & product manager at RankScience. But when you’re building a product with lots of technical or business unknowns—something many startups and product teams are doing—this process breaks down. Hand it off to your developers and design team, and let them execute on it.

Research Software 66

Research Software Technical Cofounder Feedback Software Product Research 66

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Mind the Product

MAY 16, 2019

However, I want to present a different perspective, Testimonial Driven Development (TDD). For the sake of the story and easier understanding, imagine that you and I are building a startup. The books in this marketplace are business-related, especially in the field of product management and software development.

Software Review 157

Software Review Development Research Software User Testing 157

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. He also was the CEO of his own Android startup, Cover which has now been acquired by Twitter. The data backs it up. Author: Todd Jackson.

Article 82

Article Feedback Software Research Software User Testing 82

Business of Software Conference

APRIL 15, 2021

Business of Software is a paid conference with limited sponsorship. We’re delighted and grateful that the lovely people at Balsamiq Wireframes , Kevel , ServiceRocket , IQ Capital and Software Promotions are supporting us and the scholarship program to offer a helping hand. Don’t count the things you do. Am I eligible?

Software Review 84

Software Review CTO Events Customer Experience 84

Intercom, Inc.

APRIL 27, 2018

Being on call out of office hours is inherently disruptive to your life. Uptime is influenced by many factors such as the software architecture and the quality of day to day operations. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office.

Engineering 209

Engineering Software Review Systems Review Technical Review 209

Lenny Rachitsky

MARCH 12, 2024

Two years in, I’ve learned a ton , and the podcast is consistently a top 10 technology podcast globally , with a 5.0 average star rating across nearly 4,000 reviews. I was hanging out with an ex-Airbnb colleague ( Ali Rauh ), who suggested her friend Elizabeth for the podcast (before she was promoted to CTO of Netflix).

Technical Review 136

Technical Review Analytic Tools Research Software Feedback Software 136

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Sacramento web design services for startups and enterprises How much does it cost to work with web design companies in Sacramento? Jives Media maintains an excellent rating of 5 out of 5, having over 93 happy clients reviews, according to Clutch.

Research Software 77

Research Software User Testing Technical Review Product Research 77

The Product Coalition

NOVEMBER 7, 2019

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. Stewart Butterfield, the company’s CEO, saw the commercial potential in a new messaging application that would utilize bots and integrations with other tools frequently used in software development.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Chasing free customer acquisition. Paul Adams: Basically, yeah. What did they say? Did they react well to it?

Download 215

Download Feedback Software Data Visualization Customer Experience 215

The Product Coalition

JULY 17, 2018

Dave Weiss, CTO BabyCenter LLC, Johnson & Johnson “The biggest success for us was having WillowTree take over the app.”? —?Vice Motto: There’s an app, then there’s a Fueled app Customer quotes: “They delivered us nearly flawless code.”? —?COO Vice President, Regal Cinemas 2. CEO at MysteryVibe 4. These guys really mean it.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

svpg

SEPTEMBER 30, 2016

Their code base had diverged and it was extremely slow and costly for Microsoft to be implementing Word separately for each platform: Windows, DOS and Mac. It also meant that there was great pressure to get the release out so they could start to gain the efficiencies of a single code base. In 1993, Word 6.0

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Mixpanel

JUNE 17, 2020

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. We’re still a startup. Things changed when we launched in 150 countries worldwide. What was involved in launching globally?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. We’re still a startup. Things changed when we launched in 150 countries worldwide. What was involved in launching globally?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Product Talk

MAY 10, 2023

I know for a lot of startups, it’s really output driven and by the founder, right? Ellen: It was me as part of the executive team, so head of marketing and sales, and customer success, and whoever else was part of our executive team, so CTO, CEO, etc. Teresa: Was that the way it was? Who was deciding on that output?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Business of Software Conference

MARCH 24, 2021

And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. And so every product is three products, you multiply five times three got 15 code bases to deal with and it’s like quickly, you can’t do it as a small company. And it was a mess. That worked well.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

NOVEMBER 19, 2019

Tim Barker has established three startups and has seen the ups and downs of the startup journey, from his first business being acquired by Salesforce – where he spent five years in the formative age of cloud computing – to his current company DataSift being acquired by Meltwater in 2018. Tim Barker, CEO, DataSift.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

The Product Coalition

NOVEMBER 26, 2022

And this is a terrifying and disturbing thought because startups and entrepreneurs invest tons of money to build these products. A few days back, I was chatting with a product manager at one of the biggest software companies of our time. Why do products fail, and what can the teams do to build products that customers need?

User Testing 101

User Testing Customer Experience Customer Feedback Feedback Software 101