The Product Coalition

MAY 10, 2021

For the purposes of our thought experiment here, both businesses are starting at the same time, have the same capital available, the same quality of people and the same resources (e.g. We just need to start with First Opportunity first as due to our market analysis and business modelling, this is the best one to tackle”.

Software Review 117

Software Review Development Team Review Product Research Research Software 117

Usersnap

MARCH 19, 2019

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. She creates front-end libraries, a role that perfectly suits her given her life-long passion for user experience, design, and building things. But going into staff plus roles is another beast entirely.

Engineering 204

Engineering Software Review Technical Review User Testing 204

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. As a result, the best product managers thrive on their ability to move quickly, minimizing time to market for feature releases.

Research Software 92

Research Software Feedback Software Technical Review Software Review 92

Modus Create

FEBRUARY 16, 2024

Cybersecurity is now engrained in every part of product development and digital transformation initiatives, even the user experience. Users increasingly demand and expect information privacy and robust encryption methods. As a result, cybersecurity has become a top challenge for many companies.

Data Visualization 52

Data Visualization Reporting Tools Development Team Review User Testing 52

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Which should you and your teams decide the utilize? Whichever methodology a team operates under will heavily influence how they work and communicate with one another.

Technical Review 98

Technical Review Development Team Review Agile Software Review 98

Sachin Rekhi

OCTOBER 15, 2018

I've long believed that the most innovative products are built by teams who innovate on the very process by which they develop those products. And in doing so, it showcased how Apple's design and development process was different from traditional Silicon Valley companies in subtle yet incredibly important ways.

Development Team Review 101

Development Team Review Software Review Customer Feedback Feedback Software 101

Revulytics

AUGUST 6, 2019

Piracy has long been a thorn in the side of the software industry. A 2018 survey found that worldwide, 37% of software installed on personal computers is unlicensed, with the commercial value of that unlicensed software coming in at $46.3 And is software piracy really a problem, or is it an opportunity?

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. For CS teams, efficiency means working smarter and doing more with less—accelerating the current drive toward digital strategies like community, self-service, and more.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

Modus Create

JUNE 1, 2020

(PRWEB) JUNE 01, 2020 – Modus Create, a disruptive consulting, product strategy and Agile development firm, today announced the release of Modus Security, a packaged product that helps organizations identify and address threats to their intellectual property and private information.

Development Team Review 52

Development Team Review Technical Review Software Review Consulting 52

Modus Create

JUNE 18, 2021

While this can lead to amazing outcomes for customers, it also increases their exposure to cybersecurity threats. More data and more code in more places increase your threat surface, creating opportunities for malicious actors online. . Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence.

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

The Product Coalition

OCTOBER 19, 2020

Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. As you assemble your team, take special care to select a diverse group of subject matter experts.

Technical Review 160

Technical Review Analytic Tools Research Software Automotive 160

ProductPlan

MARCH 14, 2023

They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments. Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. For those contemplating moving into the $4.3

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. Building the product was hard: it was taking longer to develop than everyone expected (of course). I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders.

Development Team Review 78

Development Team Review Software Review Fractional CTO CTO 78

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. We identify opportunities. We execute.

Banking 91

Banking Development Team Review Software Review Technical Review 91

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. Their efforts have helped to shape the ongoing conversation about the evolution of product discovery. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. – Tweet This.

Product Research 138

Product Research Data Visualization Software Review Technical Review 138

Mind the Product

SEPTEMBER 7, 2018

the professional realm, groups have been crafting their own ethical codes since the 5th century. Over time, this principle became the norm, and sharing knowledge became standard between practitioners. And while the medical profession pioneered the concept of professional ethics, other industries have also developed ethical codes.

Software Review 131

Software Review Technical Review Development Team Review Weak Development Team 131

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. I prefer to do my learning before any code has been written. Even The Best of Us Get It Wrong.

Product Research 110

Product Research Customer Experience Development Team Review Research Software 110

Gainsight

NOVEMBER 11, 2018

One question that surfaced a number of times: as a company that’s branded around Customer Success, what is Gainsight doing to preserve Aptrinsic’s high velocity and orientation towards Product? The question behind the question is: “The Aptrinsic product, team, and message resonates with me. This is a team that’s kicking butt.

Development Team Review 45

Development Team Review Technical Review Software Review Customer Experience 45

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

ProductPlan

DECEMBER 4, 2019

They stymie your efforts to “move fast and break things.” Situation: You’ve painstakingly constructed a roadmap after consulting with various stakeholders, the development team, and your peers. Most of the time, this isn’t an option; if you could’ve built it instantly, you would have. Where is the pressure coming from?

Development Team Review 67

Development Team Review Software Review Product Management Product Manager 67

Gainsight

MARCH 19, 2020

The current situation has foisted millions of people into their first experience working from home. And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. But here we are. We hosted a webinar with Slack on this topic.

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Bain Public

APRIL 25, 2022

Anybody who wants to be an entrepreneur and be any good needs to know it takes a lot of time and work. I’m delighted to finally discuss why I invested my time making the X Machina-AI acquisition real. Claude, Daniel and I began to ideate on ways that we could collaborate by leveraging Daniel’s software.

Technical Review 52

Technical Review Development Team Review Systems Review Artificial Inteligence 52

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Development. Known for data visualization & hosted by maestros Enrico Bertini and Moritz Stefaner, Data Stories hosts discussions on the latest developments in data analytics, visualization, and other similar topics.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. At the same time, I kept talking to people.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

PMLesson's Ace the PM Interview

JULY 12, 2022

Writing an excellent cover letter can: Show that you’re enthusiastic about the job: Even if the employer usually skips right to resumes, they’ll notice that you put in the effort. Include 2-3 paragraphs that spotlight your relevant skills, professional or educational experience, and clear-cut accomplishments.

Technical Review 52

Technical Review Product Management Product Manager Data Visualization 52

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. None of her employment at that time was about product management. I liked being that interface between what the company was building and what the customer needs.”

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed.

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

Gainsight

AUGUST 31, 2020

Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. How they reached this level of customer engagement . While their recent NPS score of 73.8

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

Bryce York

NOVEMBER 27, 2016

But came back for the first time in 30 years to speak at SydStart 2015? ” Without clear growth goals, your team can’t stay in sync or work at their best. The biggest cost of an out of sync team – wasted effort. Imagine you ask someone on your team to build an email campaign to promote a new feature.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or   All other issues (and existing commitments) are temporarily forgotten. [2]

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. While in the early 2010s, the SaaS startup scene in France was not as developed as in the U.S.,

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. Where are product teams getting their feature ideas? Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Gainsight

SEPTEMBER 6, 2022

This is especially evident in the Software-as-a-Service industry, where layoffs, hiring freezes and a slowdown in sales are creating never-before-seen headwinds. Times—and market conditions—have changed. He’s also the co-author of two books: Customer Success and The Customer Success Economy. “A

Software Review 10

Software Review Development Team Review Technical Review Customer Experience 10

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. And our success was evident in the feedback.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. And around the same time, they released their most recent GPT-3.5 Des Traynor: But does that name mean anything?

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279