The Accidental Product Manager

MARCH 21, 2022

At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. How can game product managers be successful doing this? Mobile has proven to be a great business opportunity for the game product managers.

Product Management 123

Product Management Product Manager Systems Review Technical Review 123

Mind the Product

APRIL 6, 2021

For most of us, the way that we conduct user research has been different during a year of lockdowns. Not so much for Anna Lee Anda, UX Research Manager at Zendesk — as someone with a global customer base, she’s been working with these techniques for ages. The Product Experience is hosted by Lily Smith and Randy Silver.

Product Research 120

Product Research User Testing Research Software Customer Experience 120

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product. To Collocate or Not. The Office.

Weak Development Team 191

Weak Development Team Customer Experience Technical Review Product Research 191

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. But this didn’t seem to matter much as everybody was in great spirits and had high hopes for the new product. To Collocate or Not. The Office.

Weak Development Team 191

Weak Development Team Customer Experience Technical Review Product Research 191

Mind the Product

DECEMBER 8, 2020

Our go-to person to learn more about creating a great play experience is Melissa Pickering, Strategic Product Director at The LEGO Group. The post Designing for Play – Melissa Pickering on The Product Experience [Rebroadcast] appeared first on Mind the Product. Evolving your product.

Customer Experience 116

Customer Experience Product Research User Testing Feedback Software 116

Mind the Product

JULY 14, 2020

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016, her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. In this episode of The Product Experience, sponsored by Amplitude, learn how to apply this ethos to [.].

Feedback Software 104

Feedback Software Customer Experience Product Research Technical Review 104

Userpilot

DECEMBER 6, 2023

What does it have to do with product management or product design? TL;DR Product dogfooding is a testing practice. It involves teams using their own product internally to identify issues and opportunities for improvement. Use surveys , interviews, session recordings, and product analytics to gather insights.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He has been the product manager for this B2B audience. It has been running for 17 years and has raised in excess of £3 billion to date.

Analytic Tools 149

Analytic Tools Research Software User Testing Customer Experience 149

Mind the Product

MARCH 31, 2020

When you want to learn about the state of product management across Asia, there are two people who come to mind: Adrienne Tan (CEO and co-founder of Brianmates in Sydney) and Colin Pal (Chief Product Officer, Caterspot in Kuala Lumpur). Product Management in Asia and Australia. How to make good user stories.

Customer Experience 126

Customer Experience Product Research Feedback Software Data Visualization 126

The Product Coalition

JULY 20, 2022

Prioritizing based on impact: Cities Skylines (pc/console) You are the Mayor of a town and your job is to grow the amount of citizens and manage the finances. The factories are leaving due to lack of educated workforce. Overcooked is a silly cooperative game with silly characters trying to make silly food before the time runs out.

Feedback Software 126

Feedback Software Product Research Product Management Product Manager 126

ProductPlan

MAY 5, 2022

Your product team has limited time and resources, and you can’t accomplish every initiative on your product development wish list. Whenever you build or update a product roadmap, you’ll need to weigh the costs and benefits of several competing goals. Common examples include: Targeting new user personas.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

The Accidental Product Manager

MARCH 6, 2023

The goal is to build a community of repeat customers Image Credit: Flazingo Photos Let’s face it: it’s pretty easy to set up shop online. All you really need is a website, a way to take orders, and the ability to ship purchased goods to your customers. Since it is so easy to do, everyone seems to be doing it.

User Testing 65

User Testing Product Management Product Manager Advertising 65

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. To help you find the perfect web design partner more easily, we’ve compiled a list of the top 9 digital design agencies that are leading the way in redefining digital experiences.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

B2B Product Management

SEPTEMBER 29, 2023

Getting confused between what to do as a B2B Product vs B2C Product manager role? Let us start with understanding the difference in those two types of products. It is important to understand what B2B and B2C products are. And B2C products are products or services that are sold directly to consumers.

B2C 52

B2C B2B Reporting Tools User Testing 52

Intercom, Inc.

JULY 11, 2018

The products they hire to solve these problems change all the time. If you’re building a new product, it’s because you believe you can create a better solution that people will want to use because it delivers a better outcome. If the desired outcome is real then they are already achieving it through some product in some way.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

The Product Coalition

APRIL 27, 2020

Non-Trivial Interview with Natallia Shauchenka Senior Product Manager @ BCG Digital Ventures To kick off this interview, can you tell us what companies you have worked for? ommerce players like Monoqi and Outfittery , and currently I am building products for corporates at BCG Digital Ventures. it is probably a good time to stop.

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

The Accidental Product Manager

SEPTEMBER 12, 2022

The secret to keeping a product fresh is to always be reinventing it Image Credit: Albert Hsieh. Who wouldn’t want to be the product manager for a hugely popular mobile video game? However, it’s been a really long time, when measured in video game years, and they still seem to be very popular.

Customer Feedback 65

Customer Feedback Feedback Software User Testing Entertainment 65

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. Highly effective Product Managers (or what I call Exponential PMs) tend to be strong in all of these areas. This is based on studying, speaking with, and coaching PMs and product leaders. Craft Competence ?? Market Competence ?????

Weak Development Team 93

Weak Development Team Development Analytic Tools User Testing 93

Mind the Product

JANUARY 30, 2019

His presentation, Product Thinking for Marketplace Startups , does an amazing job of documenting the differences between pipes and platforms, the three fundamental forces of marketplaces, and the specific challenges of catering to customers concerned with the well-being of their fur babies. Quote of the Episode. Fur babies!

Product Research 82

Product Research B2C Technical Review Entertainment 82

UX Studio: Product Management

JULY 14, 2021

We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. Our UX experts have analyzed the top design and innovation consulting firms to help you save time and make the right decisions faster.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Userpilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mind the Product

JANUARY 21, 2020

Fourteen years into his product career and having enjoyed working with big organisations like MoMa , Raspberry Pi , AO.com , Disney , eBay , and Marriott , Joe struck out on his own five years ago and now works with no more than four businesses at any one time. I might do a review of the product itself, to understand what’s happening.

Banking 115

Banking Weak Development Team Workshop Customer Experience 115

ProductPlan

MARCH 28, 2019

Today’s article is all about product management turnover, what causes it, and how to prevent it. When a product manager exits, it can derail major aspects of your product strategy due to their integral role and unique perspective on things. Why Product Managers Leave Their Jobs.

Product Management 83

Product Management Product Manager Weak Development Team Technical Review 83

Mind the Product

DECEMBER 11, 2019

So, what is it about product management that makes this product pro tick? What parts of your character and personality scream product manager? For condensed learning experience, the one that stands out is when I once had to step into a project at Amazon for a week to help prepare a strategy doc.

Customer Experience 99

Customer Experience Workshop Technical Review Entertainment 99

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Quote of the Episode.

Product Research 37

Product Research Research Software Feedback Software Customer Experience 37

UX Planet

FEBRUARY 2, 2024

The presence of charitable organizations that house donation platforms can also help those in need apart from government efforts (Zhang et al., The challenge in using donation platforms is low user participation and low user engagement (Golrang & Safari, 2021).

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Which mean your customers know what bad design looks like.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Mind the Product

DECEMBER 12, 2017

When we recall past experiences, we are not wired to remember the whole experience with total accuracy. We tend to remember the peak of the experience (whether positive or negative) rather than the end-to-end experience. One great experience can outweigh previous negative ones. Social Media and Brand Reputation.

Data Visualization 132

Data Visualization Reporting Tools Analytic Tools User Testing 132

BrainMates

NOVEMBER 27, 2022

Many of these are cases where products were developed with little or no understanding of the actual market demand for them. For some products, the ideas were just ahead of their time – in a bad way. That in itself is a multi-step process because it may not be financially viable or even technically possible to meet those needs.

Weak Development Team 52

Weak Development Team Development User Testing Product Research 52

The Product Coalition

FEBRUARY 17, 2018

To many, a familiar saying on the consumer mindset is wanting products to be “better, cheaper and faster”. A colleague joked that in reality, one can probably choose two out of the three most of the time. Consumers today want to make good decisions fast and this means information has to be not only relevant but timely as well.

Technical Review 60

Technical Review Entertainment Travel Customer Experience 60

The Product Coalition

MAY 21, 2018

At that time, the reading was kind of a mind-blowing one, making me reflect about many aspects regarding economy and society in the digital era. Since then, I have been also working with the development of digital products and, being pretty enthusiastic about both, I can’t help seeing a strong connection between them. Industry 4.0,

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Userpilot

JUNE 25, 2023

Which product management books do you have on your shelf (or Kindle)? Whether you’re a seasoned product management pro or just starting out on this thrilling journey, we’re pretty sure you’ll discover a book or two that will help you boost your product management game.

Books 98

Books Analytic Tools Data Visualization Product Research 98

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

MAY 9, 2020

A lot of information and knowledge comes your way when you’re a new Product Manager. But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) It can be a little overwhelming!

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Arguably, killing portions of a product is one of the most challenging aspects of leadership. ’ To change this culturally, you really need to work hard at emphasizing quality throughout the user experience.”

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90