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519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?

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12 Best NPS Software and Survey Tools to Consider

Userpilot

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Userpilot is a product growth platform that can collect customer feedback directly within your product.

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523: #1 change to make OKRs work for you – with Ben Lamorte

Product Innovation Educators

Ben has more OKR coaching experience than anyone. Here’s how the two approaches differ: Aspect Traditional MBOs OKRs Compensation Link Directly tied to bonuses Deliberately separated from compensation Goal Structure Combined goals and metrics Separated objectives from measurable results Review Cycle Usually annual More frequent (e.g.,

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527: The truth behind “CEO of the Product” – with Francesca Cortesi

Product Innovation Educators

She shared insights from her experience leading product teams at various organizational scales and helping companies transform their product vision into measurable business growth. While this description aimed to emphasize ownership and agency in decision-making, it created some misconceptions about the role.

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Expecting Resistance: Handling Stakeholder & Leader Concerns During Product Operating Model Pilot

Product Talk

And so it’s really easy to believe: “I have a lot of experience with this. Where does that experience get to come into play? We want our stakeholders to give their input and to share their experience, but we need to learn new patterns where they’re sharing that experience without dictating outputs.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion.

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Balancing Product Vision with Market Realities: Exclusive TPG Live Recap

The Product Guy

Customer feedback is overwhelming , making it hard to separate signal from noise. Shift from fixed yearly planning to rolling quarterly reviews to allow flexibility in roadmap decisions. Communicate trade-offs clearly by tying product decisions to business objectives and user outcomes. How can I get hands-on experience?

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