Alchemer Mobile

MAY 7, 2020

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

AUGUST 14, 2024

It features known and respected speakers from the SaaS industry who share insights, strategies, and best practices to help product teams build and grow successful products. It involves processes like market and customer research to understand customer needs, product differentiation and messaging , and marketing campaigns.

Data Visualization 85

Data Visualization Customer Feedback Analytic Tools Research Software 85

The Product Coalition

FEBRUARY 27, 2023

Fueled by product insights and strategy, the work exceeded every key metric. The first and foremost is to start generating insights. This is where we see individuals and organizations struggle to make the jump: from data collection to valuable data insights. However, data insights don’t get us all the way.

Data Visualization 128

Data Visualization Customer Feedback Customer Experience Analytic Tools 128

Userpilot

AUGUST 27, 2024

Tl;DR Userpilot : Choose Userpilot for comprehensive in-app engagement and deep user analytics, especially if you need an all-in-one product management tool. PostHog : Opt for PostHog if you value open-source flexibility and data privacy, and have the technical expertise to manage, self-host, and customize open-source software.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

The Product Coalition

MAY 16, 2021

Here we provide a brief overview of the best app developers for startups for 2021. From day one, most startups are concerned with the question “How to find the best technology partner.” To make things easier for you, we have compiled a list of the best app development companies with immense expertise in working with startups.

Analytic Tools 122

Analytic Tools Research Software Startups Development 122

Intercom, Inc.

OCTOBER 8, 2020

Freemium’s a great way to acquire lots of customers relatively quickly and easily, but the job of converting them to using a paid product is where the rubber meets the road. And the challenge is a lot harder in an enterprise context, where the buyer and the user aren’t necessarily one and the same person. Crowning the customer.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Lenny Rachitsky

APRIL 18, 2024

They possess an unwavering conviction in their startup’s potential, even in the face of daunting obstacles. Beware of “tar pit ideas”: ideas that receive initial positive feedback but may lead to long-term challenges. If your venture struggles and innovative strategies are exhausted, consider pivoting.

Startups 82

Startups Feedback Software Crowdsource Customer Feedback 82

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. UXCam is a product analytics software optimized for mobile customer insights.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

The Product Coalition

MARCH 18, 2022

Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? The initial phases 2 and 3 (the time between startups raising Series A to raising Series B) play a massive role in achieving the 2T3D growth dream.

Customer Experience 190

Customer Experience Onboarding KPIs Customer Feedback User Testing 190

Userpilot

JULY 21, 2024

TL;DR Userpilot is an all-in-one product growth platform that helps boost growth metrics at every stage of the user journey. Userpilot offers three pricing plans: Starter, Growth, and Enterprise. It’s perfect for small companies and startups who need basic engagement and analytics features. User engagement. User feedback.

Data Visualization 79

Data Visualization Analytic Tools Technical Review Feedback Software 79

Userpilot

JULY 28, 2024

Interested in customer experience manager roles? In this guide, we’ll explore the ins and outs of customer experience manager roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

AUGUST 18, 2024

According to Ant Murphy, the reason is simple, you don’t have a prioritization problem, you have a strategy problem. We explain how to create a successful product strategy, the role of product strategy in prioritization, and how to align your prioritization efforts with your strategy. First, prioritize your goals.

Data Visualization 87

Data Visualization Strategy User Testing Product Research 87

The Product Coalition

JULY 6, 2023

Not to mention, thanks to the viral effects the internet provides, modern users are incredibly savvy. Users will be vocal about the products they do, don’t like using, and don’t settle for less than the very best. PLG is an emerging concept revolutionizing how businesses attract, retain, and grow their user base.

Research Software 112

Research Software Feedback Software User Testing Product Research 112

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. What is product positioning?

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Melissa Perri

JANUARY 4, 2020

. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy." Founders realizing they can't do it all on their own, that Product Management is a career, and an important skill for the executive team. -- 2011: "You are crazy for joining a startup, Melissa. Product Strategy = Company Strategy in this case.

User Testing 386

User Testing Data Visualization Research Software Feedback Software 386

Userpilot

NOVEMBER 22, 2022

User segment vs persona: what makes the two different from each other? A user segment is a distinct group of customers with specific shared needs, characteristics, or actions. A user segment is a distinct group of customers with specific shared needs, characteristics, or actions. What is a user segment?

User Testing 89

User Testing Research Software Customer Experience Feedback Software 89

Userpilot

SEPTEMBER 7, 2023

Interested in building a B2B customer journey map? At the very least, a journey map will help you easily analyze and make data-driven decisions to improve the user experience. It also helps align your teams by ensuring everyone is on the same page regarding customer interactions. What is a customer journey map?

Analytic Tools 88

Analytic Tools Feedback Software Research Software User Testing 88

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 29, 2024

35% of startups fail because there is no market need. This is because they haven’t conducted any customer research to determine whether the product they are building is actually what customers want. To gather the information needed to avoid this, quantitative data is a valuable tool for all startups.

Data Visualization 83

Data Visualization User Testing Analytic Tools Feedback Software 83

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. What strategies can you implement to drive acquisition and retention faster? Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied.

Customer Experience 93

Customer Experience User Testing Customer Feedback Research Software 93

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. The skill of running effective user interviews is key to defining your target users, finding product-market fit , growing your product, figuring out what to build next — or just simply understanding how users perceive your product.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

Feedback Software 87

Feedback Software Analytic Tools Research Software User Testing 87

Userpilot

JULY 24, 2024

An associate product manager focuses on understanding customer needs, analyzing market trends, and aiding in developing and improving product features. They collaborate with various teams, create user stories, and ensure product features align with user expectations and business goals. Read more on product strategy.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Mind the Product

MARCH 20, 2020

She describes the role as being at the intersection of the user and the business, but in a place where the stakes are much higher. Start today, by analysing all the information available – customer and user research, market research, and user data. Portfolio and product strategy. Customer and market insights.

User Testing 219

User Testing Product Research Customer Feedback Customer Experience 219

UX Planet

JANUARY 16, 2024

For startups and product owners, the stakes are high, and the path is treacherous. In this article, we’ll uncover the common branding mistakes that have haunted both enterprises and small ventures. More importantly, we’ll provide you with the insights to navigate these treacherous waters successfully.

Branding 93

Branding User Testing Product Research Data Visualization 93

The Product Coalition

JANUARY 24, 2022

Case Category: Market sizing & Estimation, Goals & Measures Case Type: Investor pitch by a startup planning to launch smartwatches in India ?? Apart from bringing TAM, SAM, SOM, also get the growth projection for 2–4 years and demonstrate the strategic roadmap while covering the marketing strategy.

Data Visualization 181

Data Visualization User Testing Research Software Marketing 181

The Product Coalition

APRIL 13, 2020

How many startups will survive the COVID-19 economic crisis ? Startups that have started producing their products in China are at risk of experiencing considerable damages or disappear at all. Enterprises are actively thinking about how to find alternative suppliers. How will it look like?—?the And what’s most important?—?what

Startups 131

Startups Travel Finance Product Research 131

Gainsight

JULY 8, 2024

AI is going to radically make customers and customer success better.” In Customer Success (CS), generative AI is poised to be a total game changer. We surveyed 175 CS professionals globally for our second edition of The State of AI in Customer Success report. You need that skill to truly get the most value.

Reporting Tools 52

Reporting Tools Data Visualization Research Software User Testing 52

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). I admit that in the past, I have been soured on “strategy” as a discipline.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

The Product Coalition

FEBRUARY 11, 2023

Have you ever wondered why a Go-to-Market (GTM) strategy is required when you launch a product or service? The EDC is an autonomous body that promotes the cultivation of startups and entrepreneurial ideas. During my time in the EDC, I participated in startup brainstorming sessions. What is a Go-to-Market Strategy?

User Testing 78

User Testing Research Software Feedback Software Strategy 78

Gainsight

MARCH 4, 2022

They discussed the fundamentals of customer success, from workflows and processes to startups and enterprise business. As we looked back over the 2020 season, we realized there were incredible insights on customer success and life in general as people adjusted to a different work-life balance.

Customer Feedback 97

Customer Feedback Feedback Software User Testing Customer Experience 97

Userpilot

JULY 20, 2024

Associate Product Managers can leverage a variety of tools to excel in their roles: Userpilot offers insights into product usage and user behavior, while Monday.com aids in project management, etc. Read more on product strategy. Check out strategies for effective collaboration. Leverage insights from data analytics.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MAY 13, 2024

Is your team struggling to determine the return on investment (ROI) of product marketing strategies? That, in turn, helps optimize your marketing strategies and budget allocation. These tools offer various features, such as tracking website traffic and social media engagement and understanding user behavior.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software Reporting Tools 82

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Prices available upon request).

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Mobile applications can provide a convenient and accessible platform for users to manage their finances.

Analytic Tools 92

Analytic Tools Data Visualization Research Software Reporting Tools 92

Intercom, Inc.

MARCH 11, 2021

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. Great support is key for retention.

B2C 118

B2C B2B Reporting Tools Feedback Software 118