Remove Customer Satisfaction Remove Dashboard Remove Training
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How RecruitNow Saved 1,000+ Customer Training Hours With Userpilot

Userpilot

To tackle them, RecruitNow turned to Userpilot and reduced face-to-face training time from hundreds of hours a month (and thousands annually) to just 4 hours a month. The company needed a scalable onboarding solution without increasing its customer success team size. RecruitNow onboarding survey created in Userpilot.

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Announcing powerful new Intercom reporting features: conversation topics and custom reports

Intercom, Inc.

Use the “Show customer satisfaction” view to generate a color-coded summary of customer satisfaction rates by topic. This handy visualization can help you identify specific topics where support reps may need more assistance to meet customer expectations. Create detailed new dashboards with custom reports.

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Top 12 Userpilot Competitors for Different Use Cases

Userpilot

Custom dashboards to track key metrics at a glance. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. Session replays to see how users navigate your product. 15+ survey templates (NPS, CES, user satisfaction surveys, etc.) for collecting user sentiment data.

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How to Create a Successful Customer Expansion Strategy? (+Best Practices)

Userpilot

Feature adoption (users who use more advanced features). Customer satisfaction score and customer loyalty (NPS). With Userpilot, you can segment users based on multiple criteria, including: Demographics, like age, language, or location. Teach them to use data to identify customers who are ready for expansion.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Health scoring system : Create customizable health scorecards for tracking customer satisfaction, engagement, and other key metrics. Main features: Customer 360 view, with customer segmentation , profiles, etc. Customer health scores and analytics. Custom triggers. Custom alerts and triggers.

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Key Product Dashboards Product Managers Need For Monitoring Product Health

Userpilot

The short answer is: with product dashboards! In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle. We also explore tools for building product dashboards and data analysis. Let’s get to it.

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End-User Training SaaS: How To Train New Users And Drive Product Adoption

Userpilot

End-user training bridges the gap between mere signups and actual usage of SaaS products. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. End-user training is all about educating customers on what software offers and how they can maximize their usage.