Usersnap

JUNE 10, 2021

We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. The award-winning team consists simply of 5 developers and 13 other talented staff members. As a developer, I’m used to leading long training sessions on new tools.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

ProductPlan

FEBRUARY 22, 2023

Thankfully, the product development lifecycle doesn’t always have to exist in a pressure cooker. Therefore, executing an ambitious product roadmap with proper planning is not only possible but also an exciting experience. A successful product never sacrifices the user experience.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

ProductPlan

MAY 17, 2022

They also include tools for prioritization and scoring, enabling product operations to add even more value to this essential step , as well as offering a central repository for collecting and tracking requests. Product operations seldom take the lead in coming up with new product ideas. Data Dashboards. Prototyping Tools.

Data Visualization 52

Data Visualization Research Software Reporting Tools Analytic Tools 52

Usersnap

JULY 22, 2019

From the growth of our customers’ use cases of our product, plus the new feature requests, we established our development requirements. And instead of merging all of the new features like new project types, more sophisticated project settings, and different feedback analysis dashboards to the old interface and making it overwhelming.

User Testing 88

User Testing Customer Experience Product Research Feedback Software 88

Intercom, Inc.

AUGUST 13, 2020

This launch is a meaningful one for us because our Support team partnered hand in hand with the Product team to develop many of the features. You can also create custom Inbox views for different product areas, using the new conversation data attributes as filters ( more on these later ).

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

Intercom, Inc.

NOVEMBER 14, 2018

. “The point of tracking sales KPIs is to drive action for our team, not just to display them on a sales dashboard” That’s why I spend much of my time examining underlying KPIs like lead flow, pipeline creation, churn, expansion and more. Example #2: Turn product launches into revenue.

Data Visualization 188

Data Visualization Outbound Inbound KPI 188

ProductPlan

FEBRUARY 8, 2022

And in doing so, create sustainable ways of engaging with the product team. And when your organization grows rapidly or changes its organizational structure, you likely need to develop and document your processes so new colleagues can understand how to use them or re-engineer them to reflect your current organizational reality.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

ProductPlan

FEBRUARY 15, 2022

Prospective product operations professionals should familiarize themselves with the product operations manager’s role. There isn’t yet an established, consistent hierarchy or functional view of product operations found from company to company. Does this role focus on one product, or does it span multiple products?

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Ask Benny

FEBRUARY 28, 2018

MVP vs MVE When developing a product or a feature, if you follow the lean methodology, you first need to validate demand. This means you apply the build-measure-learn cycle and try to ship a minimal viable product (MVP) to validate your hypothesis. There is no need for any dashboard." It almost always helps.

Data Visualization 106

Data Visualization Customer Experience User Testing Dashboard 106

Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? Customer feedback is the key to developing a customer-centric business. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. It ensures your product is viable for the target market before launching.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

ProductPlan

APRIL 7, 2022

Executing a product launch is no easy feat, and it requires designing, building, and testing a product. The post-launch preferred state of being might be congratulatory drinks and cigars followed by sweatpants and lazy mornings. The launch can propel the product and business to even further heights.

Product launches 59

Product launches Data Visualization User Testing Customer Experience 59

ProductPlan

OCTOBER 6, 2022

Instead, I chose to refine the problem to a high-level report or dashboard of upcoming launches, so that product managers and stakeholders could get a quick glimpse at upcoming launches and whether they needed attention. Embrace the shitty first draft. Look for your customers to take ownership and action.

Product Research 88

Product Research User Testing Research Software Feedback Software 88

Userpilot

DECEMBER 9, 2021

It helps the customer understand your product and how it can satisfy their needs. It allows businesses to attract ideal and loyal customers, gives them a competitive advantage, supports product launches, and drives the work of marketing teas. Better positioning can give you a stronger product launch.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Card sorting and fake door testing are useful testing methods before the product launch. Let’s get right to it! Use plenty of white space.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Ask Benny

FEBRUARY 26, 2019

MVP vs MVE When developing a product or a feature, if you follow the lean methodology, you first need to validate demand. This means you apply the build-measure-learn cycle and try to ship a minimal viable product (MVP) to validate your hypothesis. There is no need for any dashboard." It almost always helps.

Data Visualization 60

Data Visualization Customer Experience User Testing Dashboard 60

Centercode

AUGUST 7, 2020

In the months before a product launch or new release, opportunity costs run rampant. Teams are scrambling against the clock to tie up loose ends and get the product out the door. Here’s how running your beta tests with Centercode improves opportunity costs based on your role in the product development process.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

The Product Coalition

FEBRUARY 28, 2018

MVP vs MVE When developing a product or a feature, if you follow the lean methodology, you first need to validate demand. This means you apply the build-measure-learn cycle and try to ship a minimal viable product (MVP) to validate your hypothesis. There is no need for any dashboard.” It almost always helps.

Data Visualization 60

Data Visualization Customer Experience User Testing Dashboard 60

UX Studio: Product Management

SEPTEMBER 25, 2017

As a product manager, you know the drill. Coordinating designer and developer teams simultaneously while reporting to the boss via email becomes a drag. When developing a product, you need to make information available to all parties, communicate continuously with the teams and track the entire design flow. Scalability.

Data Visualization 111

Data Visualization Feedback Software Reporting Tools Analytic Tools 111

Sachin Rekhi

FEBRUARY 1, 2016

The way I think about product management is it boils down to driving the vision, strategy, design, and execution of a product area. But it takes more than a system of accountability to create a successful product team. The three tools I typically use for this are product reviews, weekly metric reviews, and OKR reviews.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

Userpilot

JUNE 12, 2023

In general, you’ll have enough insights to inform product development and tailor products to meet audience needs. Send market research surveys at regular intervals, especially when planning product launches. Examples of market research survey questions include: How much are you willing to pay for [product name]?

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

PMLesson's Ace the PM Interview

MAY 4, 2020

As you may expect at IBM, we don't use Gmail; to handle emails, employees use software we developed ourselves called IBM Verse. The practice of developing internal tools to handle productivity is actually pretty commonplace in enterprises. We also use Verse to schedule meetings. Yes, I actually worked on this!

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

JUNE 8, 2021

Your product management software should be able to monitor user interactions accurately and help you identify opportunities to improve your UX. Roadmapping is a key step in product development, which makes roadmap tools crucial for your product stack. Team Dashboards & Alerts to help you monitor your metrics.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

FEBRUARY 11, 2019

We structured them around assets such as a customer outcomes map, a journey of success milestones , playbooks , dashboards , quality assurance processes, and so on. I’ve hired managers and directors from the most well-known software companies and we’ve also developed talented people from inside. The people were exceptional!

Customer Experience 81

Customer Experience User Friction User Testing Weak Development Team 81

UX Studio

JUNE 30, 2023

San Francisco, CA $100 – $149 / hr Digital Design, Integrated Marketing, Brand Strategy, User Research, Web Development, Interaction Design Niftic Agency Niftic is a smaller full-service design agency working with brands all over the world. We also develop products of our own, namely UXfolio, Copyfolio, and Archifolio.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

JANUARY 18, 2021

If you sign up for most SaaS products, one of the first things you’ll see is an empty dashboard. They figure there’s nothing going on, so what’s the point of using the product? The effort for them to create the first item on the dashboard seems so much greater when there’s nothing else there.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

FEBRUARY 17, 2023

Product discovery enables teams to achieve and maintain the product-market fit and removes bias from the product management process. Initial product discovery takes place before the product launch and leads to the creation of the MVP. There are two key aspects of product discovery.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Userpilot

APRIL 8, 2021

Fixing UX problems tends to be trickier and costlier than just getting the product launch right the first time off. Also, implementing user feedback without paying attention to your vision may mean you end up adding features that slow your app down and clutter your dashboards without adding major value for most of your users.

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Roadmunk

SEPTEMBER 28, 2017

But it sometimes means product design and technology is not necessarily developed in the way it could be. Our number one business goal is to develop deeper relationships with our customers. Going outside in is a more iterative, discovery- and test-based approach to product launches.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Userpilot

NOVEMBER 29, 2023

TL;DR Product research tools are platforms used by product managers to gather, analyze, and interpret data related to their products and user behavior. A tool designed for creating an ideal user persona to guide product development and build a user journey map. What benefits do product research tools bring?

Data Visualization 104

Data Visualization Research Software Feedback Software Analytic Tools 104

Userpilot

MARCH 22, 2021

Product marketing is different compared to general marketing in that product marketing teams would have to know all the technical details of your SaaS product, its competitors and be able to understand and predict industry trends. With Userpilot, you can run experiments without having to call a developer for assistance.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

APRIL 7, 2024

TL;DR SaaS product managers oversee the entire product lifecycle from product strategy to development and decline. Step-by-step guide for the product management process Identify user needs with market research. Develop the product roadmap. Design UX and push for development.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Sachin Rekhi

APRIL 5, 2020

I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. I can't trust the dashboards because we've had so many data quality issues in the past." Constructing your dashboard.

Systems Review 161

Systems Review Software Review Data Visualization User Testing 161

Userpilot

NOVEMBER 30, 2022

What are the 7 laws of product GTM? How can product managers leverage them to orchestrate successful product launches ? These are some of the questions that Spencer Grover , Product Marketing Manager at Salesforce , answered in his recent presentation at Userpilot’s Product Drive 2022 conference.

Feedback Software 98

Feedback Software User Testing Data Visualization Onboarding KPIs 98

Userpilot

OCTOBER 6, 2022

Data product management is the discipline of collecting and analyzing data to develop and improve products. Data products are built around advanced data processing, AI, and machine learning. The data product manager role dates back to the early 2000s when companies realized they needed dedicated data professionals.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools User Testing 98

Userpilot

MARCH 18, 2021

The problem might not always be with your product, but who is using it. Excluding unqualified customers may mean your MRR may take a hit initially, but it will also develop a much stronger and loyal customer base for long-term growth. Once using a product becomes routine; people stop exploring.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

CardBoard

JULY 18, 2023

Your development team is staring at it like it’s an alien artifact. It’s where you communicate your strategy to stakeholders, from your development team to your executives to your customers. The beauty of a product backlog is that it gives your development team a clear, detailed guide to what they should be working on.

Customer Experience 52

Customer Experience Roadmap User Testing Customer Feedback 52