Lenny Rachitsky

JANUARY 7, 2025

You’ll find a collection of battle-tested prompts, real-world examples, and a step-by-step guide you can put into practice immediately. He also wrote my 9th most popular post of all time ( Become a more technical product manager ). I’m confident you will too. ” “Add collision for the shot when it hits a tank.”

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Examples could be streamlining communication or effectively tracking customer engagement to support your customer success efforts. This will allow teams to identify at-risk accounts and prioritize proactive outreach.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. Examples include Moodle and Blackboard. Examples include Magoosh and TestPrep. Develop theapp Build the educational app using the latest technologies and frameworks. For example, think about it as a persons new habit.

Feedback Software 106

Feedback Software Analytic Tools Research Software Data Visualization 106

Userpilot

JULY 23, 2024

Are you in need of some MarTech stack examples to inspire your own? We will also consider valuable examples of tools that can inspire your process. TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. Examples include SEMrush and Moz.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

APRIL 16, 2025

Based on your current dashboard, it looks like most users churn before completing onboarding. For example, if a customer downgrades after a billing issue, support might log the interaction. Prioritize platforms that offer strong native integrations, support your full tech stack, and allow centralized control over data governance.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. These indicators suggest that achieving product success will be much harder in the future, due to an increase in technical debt , higher absenteeism or turnover rate.

Feedback Software 280

Feedback Software Analytic Tools Data Visualization Research Software 280

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. The user journey-from the first login screen to the advanced investment dashboard-must reflect the institutions identity.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Roy Madden

MAY 18, 2021

The Leo CVE Dashboard gives you at-a-glance visibility into relevant trending vulnerabilities, and you can use Leo to focus any of your feeds for faster insight into risks impacting your business’s software, hardware, and application stack. All of this information is available at a glance via the Leo CVE Dashboard and throughout your Feeds.

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Data Visualization Dashboard Research Software User Testing 118

Intercom, Inc.

JUNE 1, 2021

And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack. Make sure that they integrate seamlessly to create a tech stack that works harder for you.

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Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

NOVEMBER 7, 2018

Tech stacks are the backbone of modern sales and marketing operations. But, too often sales and marketing tech stacks are cobbled together from existing tools and workflows that have organically developed over time. They’ve spent hours reading customer reviews, checking out your pricing options and researching competitors.

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Technical Review Data Visualization Research Software Customer Experience 161

Roman Pichler

SEPTEMBER 4, 2018

An example of the former would be “Find out if users are willing to share personal data as part of the initial registration process” to address a user-interaction risk. An example for the latter might be “Finish the dashboard so it can be released to the test users”. Software development is an exciting but demanding profession.

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Technical Advisors User Testing Customer Experience Software Review 263

Usersnap

DECEMBER 20, 2024

In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Feature Release Template Example 2. Bug Fixes Template Example 3. Product Enhancement or Feature Announcement Template Example 4. Security Update Template Example 5.

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Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. For example, a customer acquisition cost (CAC) of $12 per install may seem impressive at a glance.

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Analytic Tools Data Visualization Feedback Software Product Research 104

Roman Pichler

SEPTEMBER 18, 2017

The product backlog might contain epics and user stories like “As Mary, I want to get an overview of my daily calorie intake,” and a sample sprint goal could be “validate that people are willing to share personal data before using the app’s main features” or “finish the dashboard so it can be released”. Take the Apple Watch as an example.

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User Testing Technical Review Vision Data Visualization 184

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

FEBRUARY 25, 2025

But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. How user session analysis can turn observations into improvements Understanding user behavior isn’t primarily a technical challenge.

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Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

AUGUST 30, 2024

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications. WalkMe analytics dashboard. However, users may find the editor clunky and unintuitive. WalkMe Pricing.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

MARCH 4, 2025

Features to look for in real user monitoring tools Now, there are two different categories of user monitoring tools, some more geared towards developers and some more suitable for non-technical teams, so obviously theyll also offer a different set of features for each use case. Autocapture events dashboard in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Alchemer Mobile

FEBRUARY 2, 2021

If your targeting criteria is age-specific, for example, market on those networks most popular with your ideal age bracket. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. It’s time to expand your web presence.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

OCTOBER 27, 2023

TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week. Also, select the time window, for example, a day, week, month, etc. Here are some cohorts examples: Power users – used the app every day this week.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

The Product Coalition

OCTOBER 1, 2022

The term insurtech is the merger of insurance and technology. Dashboard/Admin Panel This feature is perhaps the most common one as a dashboard or admin panel is present on any type of mobile app and not just on insurance ones. Apart from the general features, a company should also pay attention to the technical details.

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Data Visualization Development Artificial Inteligence Technical Review 208

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. For example, 71% of customers now expect far more personalization than before. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions.

Research Software 82

Research Software User Testing Analytic Tools Feedback Software 82

Userpilot

SEPTEMBER 10, 2024

Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required Digital adoption Are your users missing out on the features that are most valuable to them because they’re not familiar with its technology? Truth is, the adoption of technology has already expanded for decades.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

APRIL 22, 2024

Technical support. Any help that involves the technical team. Examples of end-user support strategies include: Interactive walkthroughs. Here’s an example of a technical support offer from Appcues. Example of how to get help from support. Userpilot ‘s resource center view from the dashboard.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

JANUARY 29, 2025

Leveraging product analytics isnt just about making pretty dashboards; its about viewing your existing data as a learning opportunity to make informed decisions with your onboarding strategy. At Userpilot, we create quarterly dashboards organized by release. These dashboards dont just collect numbers; they tell a story.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . We’ve identified three critical steps for optimizing tech-touch customer onboarding.

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Onboarding KPIs Technical Review Data Visualization Feedback Software 105

The Product Coalition

DECEMBER 27, 2022

Examples include art, music, the metaverse, real estate, and sports. However, as cryptocurrency enthusiasts, we must continue the undeniable widespread adoption of these trading platforms; Some of the most prominent examples to try are the world’s largest corporations like Microsoft, Google, Meta, etc.

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147

Userpilot

JULY 10, 2024

In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. Example of system status visibility from Google Docs When users are writing on Google Docs and are connected to the Internet, a small “Saving…” indicator appears at the top.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

The Product Coalition

MARCH 13, 2023

Whether it was Justin’s intent or not — his post also serves as a helpful guide towards bridging the gap between the technical and business contexts in digital product development. Review the mockup with team and stakeholders. Review and test mockup with stakeholders. Review and test final version with stakeholders.

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Data Visualization Reporting Tools Systems Review Software Review 156

Userpilot

MARCH 30, 2025

For example, if you recently launched your mobile application and are focused on driving engagement, youll want to track app engagement metrics like DAU/MAU and feature adoption. A platform like Userpilot allows you to create custom dashboards and measure only the metrics that relate to your goals.

Analytic Tools 96

Analytic Tools Onboarding KPIs Research Software Data Visualization 96

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. This occurs not only because of new trends in user interface design but also for practical reasons as the technology itself evolves. Example of layered interfaces. Need some inspiration?

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

Userpilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. Look at your competitor’s marketing materials, websites, and customer reviews to gather insights. Competitive positioning example of Userpilot and Appcues.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Roman Pichler

FEBRUARY 6, 2018

The development team and stakeholders then use these goals to determine the work they have to do—be it creating a marketing strategy, investigating a new technology, or preparing the distribution channels. An example I like to use is healthy eating. The user and business goals are strategic goals that are derived from the vision.

Weak Development Team 171

Weak Development Team User Testing Technical Review Workshop 171

Userpilot

FEBRUARY 13, 2025

For example, when launching a new feature, the right data visualization tool will let you track user interactions through a funnel report. Communicate findings effectively A well-structured custom dashboard makes it easier for you to share insights across teams. If you see drop-offs, you can quickly adjust onboarding or fix issues.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Intercom, Inc.

APRIL 13, 2021

If a node needs to be completely removed from the cluster (due to hardware issues, for example), we can tell Elasticsearch to safely exclude the node and reallocate the data elsewhere while keeping the cluster fully available. persistent": {. cluster.routing.allocation.enable": “none”. }. }. Providing invisible management.

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Reporting Tools Data Visualization Customer Experience User Testing 249