Userpilot

MARCH 30, 2025

A step-by-step walkthrough on how to send push notifications There are many ways to implement push notifications in your app but I simplified this into 5 easy (but unskippable) steps: Step 1: Select and implement the right push notification platform Sounds obvious, but I cant stress enough how impactful it is to choose the right tool.

Analytic Tools 65

Analytic Tools Data Visualization Onboarding KPIs User Testing 65

Userpilot

APRIL 25, 2024

Are you struggling to make sense of complex data for better business strategies? Enter augmented analytics—a blend of AI and machine learning that’s revolutionizing how we gather interactive, valuable insights from data , with ease, irrespective of technical skill. This is essentially what augmented analytics provides.

Data Visualization 52

Data Visualization Analytic Tools Artificial Inteligence Customer Feedback 52

The Product Coalition

FEBRUARY 25, 2024

Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics.

Analytic Tools 142

Analytic Tools Entertainment Customer Experience Data Visualization 142

Userpilot

JUNE 11, 2024

Each example will showcase the smart ways interaction designers are pushing the boundaries of user interaction and the lessons that can help you deliver engaging user experiences. TL;DR Interaction design is the practice of crafting engaging and intuitive interfaces for digital products and services. 5D: Behavior.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Research Software 100

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

Mind the Product

DECEMBER 15, 2017

Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into 12 key lessons. Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0. Design Sprints.

Research Software 0

Research Software Product Research Data Visualization User Testing 0

Modus Create

MARCH 14, 2023

Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products. Hasbro — Regaining Momentum with Omnichannel Marketing Toys and Entertainment Hasbro’s stock prices tell a fantastic story.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

DECEMBER 6, 2023

Thanks to dogfooding, companies increase their chances of delivering a positive user experience right off the bat. Start implementing a dogfooding program by recruiting users from across the organization, especially those not involved in the product development. What is product dogfooding? What are examples of dogfooding?

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Userpilot

SEPTEMBER 19, 2024

Your users experience the same frustration. In this article, we’ll delve into the art of preloader design specifically for SaaS products, showcasing best practices and inspiring examples that keep users informed and entertained. Get ready to level up your UX design and make the user experience more enjoyable!

Research Software 105

Research Software Customer Experience Data Visualization Entertainment 105

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. They’re looking to be entertained.” To harness the incredible value of product-led growth, you need to have the right engagement tools.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

MAY 27, 2024

Let’s see how you can measure customer perception: Collect customer feedback : Segment users and trigger contextual surveys like CES , CSAT , and NPS. Track behavioral data : Use feature tagging and event tracking to analyze product usage. Act on customer feedback : Use in-app surveys to segment and address dissatisfied users.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

The Product Coalition

APRIL 17, 2023

However, generative AI, a relatively new area, has become a game-changer in data generation and content creation. Generative AI develops new data that resembles existing data while adding distinctiveness to it using machine learning techniques. To produce fresh data, each of these models employs a distinct approach.

Generative AI 156

Generative AI Feedback Software Research Software User Testing 156

TechEmpower - Product Management

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Mixpanel

JANUARY 11, 2021

As Head of Data Science, Digital Ventures at Viacom18 Media—a Mumbai-based joint venture between ViacomCBS and Network18 and one of India’s fastest-growing entertainment networks—Anubhav Shrivastava has led the company’s shift toward data-informed decision making. How do you keep data at the forefront?

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. The voice search feature is supported by all the major smart TV producers.

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

Mind the Product

JULY 30, 2019

Follow Roisi on Twitter or LinkedIn , and check out her work at Gower St Analytics. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. The Black Mirror Test. Examples, featuring Badi, Verve and AirBnB.

Product Research 160

Product Research Customer Experience User Testing Testing 160

The Product Coalition

AUGUST 10, 2021

In the beginning it was entertaining, but now just seems a waste of time. When Fin came around, he was charming, nice and entertaining. Ursula is very quick to volunteer he services when it comes to driving someone. Making Products Feel Friendly A good User Experience for me is just simplicity. Do you like Anise?

Customer Experience 158

Customer Experience User Testing Customer Feedback Feedback Software 158

Userpilot

APRIL 22, 2024

Teams of customer success are responsible for building playbooks , managing churn , streamlining onboarding, enhancing customer experiences, driving account expansion , and gathering feedback. Use progressive disclosure to avoid overwhelming users. Using targeted in-app messages to guide users through key features effectively.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

The Product Coalition

JANUARY 25, 2024

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. Users ask Siri questions and have conversations with it via a messaging environment. Consistency Chatbots provide a consistent user experience, avoiding human errors and response inconsistencies.

Artificial Inteligence 148

Artificial Inteligence Reporting Tools Feedback Software Research Software 148

Mind the Product

DECEMBER 13, 2018

Highlights include nine years at O2, where he was product manager for a number of services during the early growth of smartphones, apps and mobile data, and also launching Rackspace’s cloud hosting products in UK and EMEA. Prior to this, Tom was co-founder of the UK’s Government Digital Service, part of the Cabinet Office.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

Userpilot

NOVEMBER 8, 2022

Customer engagement technology helps to increase engagement and reduce churn through in-depth analytics, personalization, better communication, and engagement at scale. One of the most common examples of artificial intelligence in the business world is using chatbots for self-service support. What is customer engagement technology?

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Customer Experience 98

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See It's my long-standing, strongly-held assertion that tech companies must choose either a services model or a product model.  Companies Investor pressure for a high-value market exit.  VCs

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

OCTOBER 11, 2022

As you get more data, you are able to narrow down your focus. Visual tools like Miro can help teams take stock of all the ideas when they are trying to organize them into a concise product vision statement. Insights from the sales, marketing and engineering teams need to be considered when forming the vision.

Vision 111

Vision Analytic Tools Data Visualization Reporting Tools 111

Mind the Product

APRIL 25, 2017

Despite a few successes, I’ve mostly learned hard lessons about innovation from each side of the table, especially around launching new disruptive video products and services. The two charts below, based on Nielsen data from the US, tell the story. Product ideas are just hypotheses until proven with data experiments.

Analytic Tools 93

Analytic Tools Product Management Product Manager Data Visualization 93

Userpilot

OCTOBER 20, 2022

To improve NPS, send NPS surveys throughout the user journey, get qualitative feedback, offer personalized to detractors and passives, and combine NPS surveys with other microsurveys to get more in-depth insights. An NPS survey simply asks users how likely they are to recommend your product or service to others on a scale from 1 to 10.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

FEBRUARY 21, 2023

SaaS offers similar benefits, giving subscribers reliable access to continually updated services. Regardless of the model you choose, it’s still a good idea to determine whether the product’s value aligns with user sentiments. Or, you could conduct a price sensitivity survey within your existing user base. How much do we charge?

User Testing 157

User Testing Customer Experience Product Research Research Software 157

The Product Coalition

APRIL 11, 2019

Amazon Prime Video app has won the metadata game for customers like me who take their entertainment on-the-go, mainly on their smartphones or tablets. We do not pay for cable services and hence, we rely on various streaming services for our entertainment. I have to leave the Netflix app to get that data.

Entertainment 64

Entertainment Customer Experience Product Research Systems Review 64

Userpilot

FEBRUARY 20, 2023

TL;DR User onboarding is the ongoing process of educating users about your product and making them more proficient with it. User onboarding is essential to offer a great first-time user experience (FTUE), lead customers to success, improve product adoption , and boost customer lifetime value ( LTV ).

Customer Experience 98

Customer Experience User Testing Feedback Software Customer Feedback 98

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 98

Data Visualization UX Research Software Feedback Software 98

Userpilot

JANUARY 18, 2022

Implement a preloader to make the product or app look more professional, reinforce the branding and product positioning, make the waiting time pass more quickly, and ultimately stop users from leaving the page or app before it’s ready to use. Skyscanner’s preloader lets the users know what they’re waiting for.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

Amplitude

JUNE 23, 2020

In fact, an Incept Results study found that enterprise businesses that invested in customer experience made an additional $700 million within three years. So we’re here to explain what retention rate is, why retention and customer experience (or CX) go hand in hand, and how companies use product analytics to build great customer experiences.

Customer Experience 87

Customer Experience Data Visualization Customer Feedback User Testing 87

Innovatemap

JANUARY 27, 2025

Engineers, developers and data scientists pushing the limits of whats possible. They build the tools, the platforms and the systems that make something like the internet a reality. The biggest leaps in innovationthe internet, the cloud, SaaS, etc.always start with the technology. This is where we are today with AI.

UX 52

UX Entertainment Advertising Customer Experience 52

Userpilot

JUNE 25, 2023

Hooked delivers insights into the psychology of user habits and engagement to design captivating products. The Insights Driven Product Manager is a comprehensive guide for leveraging data and insights in product management. Product Leadership presents insights on effective product leadership and team-building.

Books 98

Books Analytic Tools Data Visualization Product Research 98

Mind the Product

NOVEMBER 9, 2016

While gaming and entertainment are the first obvious applications of VR, the more interesting applications – and the ones we focus on here – are in B2B and B2C products and services. Communication tools like Slack, still fantastic. We have one person who is responsible for the overall experience.

Weak Development Team 141

Weak Development Team Development Feedback Software User Testing 141

Userpilot

NOVEMBER 17, 2022

To find the product experience delightful, users need access to on-demand self-service with all the information and guides they may need. Most users may not be ready to admit it but they make their choices based on emotions, not reason. Storytelling is a powerful tool in the emotional design toolset.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

The Product Coalition

JUNE 27, 2018

With any standard analytics tool, you’ll probably start by tracking metrics such as daily app launches, churn rate, and daily sessions per DAU. These are important metrics, but there is so much more that you can do for measuring user engagement. When creating an action cohort you need to set up three parameters.

Data Visualization 60

Data Visualization Analytic Tools User Testing Customer Experience 60

Userpilot

DECEMBER 13, 2022

In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. Onboarding UX can be defined as the user experience you create – both within and outside your app – to welcome, familiarize, and get users up to speed with your product or service.

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98